Quality Assurance Engineer

Patricia Meinke

*** *. ******** ******

Rockwood, TN 37854

Home: (865) 329 - 6115

Cell: (865) 201 - 6114

E-mail: ********@*****.***

Professional Summary:

Worked as a Process Engineer for DPRA Planning and Logistics Division in

Knoxville Tennessee. I was responsible for leading the CMMI initiative

which included assuring the Capability Maturity Model Integration (CMMI)

is implemented and institutionalized across the Planning & Logistics

Division. I also helped institute an Organizational Training program for

the P&L division.

My experience includes 31 years in information technology; project

methodology; interfacing with customers and management; supervised and

trained software quality assurance personnel; provided guidance and

training to organization personnel in life cycle development methodology,

SEI CMMI processes and the DoD Life Cycle Management process; and

participation in the development of the organizational processes.

Areas of Expertise:

Methodology/Standards: CMMI, ISO 9001/14001, DoD LCM, SDLC

CMMI Implementation: Focal point for implementing CMMI throughout the

organization

Quality Assurance: QA Lead for SCM Program, QA Auditor for CMMI and ISO,

SQA Coordinator for NY and FL, Process Area Team Member

Configuration Management: CM Lead for LCMI Program

Training: Conducted CMMI Processes Training, Conducted Process Improvement

Training, Conducted SQA Training, Conducted one-on-one mentoring with

projects, Helped set up Organizational Training program for division.

Metrics: Process Area Team Member

Assessments: Participated in Level 2 and Level 3 Organizational Assessment

Achievements

Work Experience:

DPRA

Knoxville, TN

- Process Engineer & Configuration Analyst 2007 - 2010

.Served as focal point for CMMI initiative for Planning and Logistics

Division

.Ensured compliance with organizational all processes

.Conducted the Organizational Process training for DPRA personnel

.Provided process consultation to project managers and project teams

.Conducted Quality Assurance Audits of projects for adherence to CMMI

defined processes

.Participated in the continuous improvement of the organizational processes

.Helped set up an Organizational Training program for the division

.Worked with the Software Engineering Process Group (SEPG) on defining and

refining the organizational processes

Concurrent Technologies

Johnstown, PA

-Sr. Software Process Analyst 2005 - 2007

.Served as Quality Assurance Lead for the Supply Chain Management Program

and Configuration Management Lead for the Life Cycle Modeling Integrator

Program

.Ensured compliance with organizational quality management system

procedures and DoD Life Cycle Management requirements

.Conducted the Organizational Process Awareness training for CTC personnel

.Provided process consultation to program managers

.Conducted Quality Assurance Audits of projects for adherence to CMMI and

ISO procedures

.Participated in the continuous improvement of the software processes

.Worked with the Systems Development Process Group on the Quality

Management System Integration (integration of ISO and CMMI processes and

procedures)

The Ramar Companies

Frederick, MD

-Certified Claims Analyst 2003 - 2005

.Communicated with Customer regarding their claims issues

.Analyzed claims and inspection reports

.Determined claim settlement and responsibility for the damage

.Disputed allocated charges against our agency

.Maintained online claims records and quality assurance issue reports

.Educated employees on Quality issues

Arrow Electronics

Melville, NY

-Project Management Consultant 2001 - 2002

.Helped in the development of the IT Service Delivery Model

.Helped with rollout of a Project Portfolio Management tool

.Provided individual & classroom training on project management process and

tools

.Provided project management consulting to IT projects

.Conducted audits of IT projects to ensure project deliverables were

completed and standard work flow processes were followed

.Created process documentation for the PMO (Project Management Office)

iNautix Technologies

Jersey City, NJ

-Senior Software Quality Assurance Specialist 2000 - 2001

.Participated in the development of the Level 2 software processes and

training

.Created the SQA Database for the storage of the SQA activities metrics

.Created SQA training materials for the organization and the SQA

Specialists

.Conducted the Organizational SQA training for iNautix associates

.Trained Software Quality Assurance Specialists

.Provide process consultation to program managers

.Conduct SQA reviews of the projects, work request and maintenance efforts

.Meet with Senior and Group management to provide SQA status

.Participate in the continuous improvement of the software processes

.Instrumental in helping to achieve an SEI CMM Level 2 rating for iNautix

Technologies

Northrop Grumman Corporation

Bethpage, NY

-Software Quality Assurance Coordinator 1998 - 2000

-Senior Software Engineer 1996 - 2000

-Software Quality Assurance Auditor 1992 - 1998

-Software Engineer 1979 - 1996

.Served as an SEI CMM Software Quality Assurance Coordinator for New York

and Florida. Responsible for coordinating SQA activities for 16 software

quality reviewers; provided SQA metrics to unit & senior management and

conducted training for new SQA reviewers. Participated in SEI CMM Level 3

assessment. Was commended for efforts as a Software Quality Assurance

Reviewer and Coordinator.

.Appointed by management to serve as a Software Quality Assurance Auditor

to verify that all SEI CMM Key Process Areas within a project have been

addressed in order to meet or exceed government standards. Participated in

SEI CMM Level 2 assessments

.Participated in requirements definition/analysis, time/cost estimates,

detail design, code and test, user acceptance test, production

implementation, and system maintenance and support while serving as lead

analyst for several Facilities tracking and reporting systems.

.Project leader of a COBOL and MARKIV engineering group that provided quick

response reports for Customer Service Requests.

Education:

Quinnipiac College Hamden, CT.

Bachelor of Science Degree in Computer Science and Mathematics

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