Data Entry Sales

Diana Jelkh

Weston, FL 954-***-**** abihmy@r.postjobfree.com

SOCIAL SERVICE FACILITATOR / HUMAN RESOURCES ENTRY LEVEL

Recent college graduate with a Bachelor of Social Work. Dynamic, passionate, results-oriented hard working and

highly motivated with a strong work ethic. Quick learner with six years of experience working with diverse

populations in professional environments, fast and accurate data entry, and superior client service.

KEY ACHIEVEMENTS:

Reorganized agency’s filing structure by creating a new system in which charts, documents, and folders were

classified in specific order. Such implementation helped the department to better maintain control of over 50 clients’

records and employees to minimized time while filing.

Researched a new program for adolescents in risk offered by the Florida National Guard and introduced it to

the departments’ directors by arranging an agency presentation, such program helped to improve the life of two young

men and will continue its mission within 4Kids of South Florida.

PROFESSIONAL STRENGHTS:

Bilingual English/Spanish (Written and Verbal) Fast and Accurate Data Entry

Client service/ Interpersonal Skills Microsoft Office and Internet Applications

Strong Leadership Skills Organizational Abilities

Administrative Skills Effective Time Management

EDUCATION:

Bachelor of Science, Social Work 05/2010

Child Welfare Certification

Florida Atlantic University – Boca Raton, FL

Associate of Arts, General Studies 07/2008

Broward College – Fort Lauderdale, FL

TRAINING:

Human Relations and Diversity-Florida Atlantic University 06/2009

Small Business Development Training – Florida Atlantic University 07/2008

PROFESSIONAL EXPERIENCE:

REFERRAL SPECIALIST – PRT

Workforce One – Ft. Lauderdale, FL 05/2010 – 10/2010

• Screened and referred approximately 80 to 90 job seekers daily to hiring personnel in the organization.

• Reviewed job seekers’ documentation to obtain information on work history, training, education, and job

skills for a state program called Florida Back To Work.

• Performed high volume searches for qualified candidates according to relevant job criteria, using computer

databases.

• Entered appropriate code and case notes into current Florida State system (EFM).

CASE MANAGER (Internship)

4Kids of South Florida – North Lauderdale, FL 01/2010 – 05/2010

• Managed caseload of 5 individuals under the age of 18, performing weekly staffing meetings to evaluate the

progress of clients with foster parents, therapists, residential coordinator, and direct staff. Complete and review

Individualized Treatment Plans (ITP) and Individual Educational Plans (IEP) for foster children to help them

achieve a more successful life.

• Interviewed intakes (children under 18) and write complete bio-psychosocial assessments and treatment

plans by applying theories and basic considerations during interviews.

MEDICAL RECORDS

Dr. Tamer M. Gozleveli, DO – Pembroke Pines, FL 08/2008 – 02/2009

• Reviewed high volume records for completeness and requested patients’ medical records from specialists.

• Received payments from patients and/or insurance companies.

• Released information (medical records) to persons and agencies according to policy.

• Executed administrative activities such as data entry, filing, faxing, copying, mailing, and responding emails.

• Answered more than 40 incoming calls from patients and wrote triages to medical assistances on daily basis.

TELLER

Washington Mutual Bank – Fort Lauderdale, FL 08/2007 – 07/2008

• Processed approximately 500 customer financial transactions weekly with different negotiable

instruments including cash, business/personal checks, money orders, official, and travel checks.

• Managed, received, and handled over $ 50,000 in cash on a weekly basis.

• Recommended products based on customers’ requirements such as credit cards, checking/saving

accounts, CDs, money market accounts, mortgage loans, and business loans.

• Performed activities such as data entry, filing, faxing, copying, and mailing.

RETAIL SALES ASSOCIATE

Miami Heat Group – Sunrise, FL, Proactiv, Inc. – Sunrise, FL, Dillard’s – Pembroke Pines, FL 2004-2006

• Received, handled, and managed over $20,000 in cash, credit card, check, and travel checks transactions on a

weekly basis.

• Provided high customer services, both in person and by the phone, in the retail industry.

• Delivered sales presentations and demonstrations of products to maximize sales performance.

VOLUNTEER WORK

CHILDREN INTERNATIONAL 09/2007 - Present

Sponsors an impoverished 7-year-old boy in a developing country, providing for his health and dental care, education,

clothing, shoes, and school supplies. Writes letters of encouragement and hope.

VOLUNTEER BROWARD 11/2007 - Present

Disaster Response Team Member. Collaborates with special events as per request of the organization.

JUVENILE DIABETES RESEARCH FOUNDATION 12/2007

Coordinated activities for fundraising events. Stuffed folders with organization’s promotional and fundraising

materials.

Contact this candidate