Sonya McMichael
Email: **********@*******.***
(C) 770-***-****
Executive Administrative Assistant
Human Resources Assistant
Publications Coordinator
Database Management
Web Content Manager
Honest and reliable; great at multi-tasking, organizing and prioritizing;
worked in confidential environments.
TECHNICAL AND OFFICE SKILLS
-Proficient in Microsoft Office: Access, Excel, Word, Outlook, PowerPoint
and SharePoint
-Proficient in Adobe Creative Suite: Photoshop, Dreamweaver, and Adobe
Acrobat (PDF's)
-Working knowledge of Database Management Systems
PROFESSIONAL EXPERIENCE
GA Dept. of Labor - Workforce Development, Gainesville, GA February 2010
- July 2010
Administrative Assistant
. Administrative Assistant to the Director
. Coordinated documents for new hires
. Processed government contracts for HR department
. Maintained administrative employee files on all contract employees
. Maintained filing system for all Training Providers
. Assisted Payroll Department in processing payroll for over 300
employees which included: data entry, processing time cards, expense
and travel vouchers, and misc expense reports
. Screened all incoming calls for the Director
. Attended district meetings on behalf of the Director
. Served on a committee at the Governors' Office of Workforce
Development for Computer Literacy
. Entered client information into the government verification system, e-
Verify (confidential)
. Maintained company website including creating content and graphics
Gwinnett County Public Library, Lawrenceville, GA April 2009-July 2009
Computer Support Specialist
. Worked as part of a team in the execution of large scale roll-outs
. Assisted with moves and setting up new workstations (computers)
. Updated help desk knowledgebase using SharePoint 2007
. Managed tickets for computer issues
. Maintained a database of surplus inventory
. Ran computer updates (e.g. Adobe, Flash, Shockwave)
. Scanned new inventory and prepared supplies needed for roll-outs
Non-Profit Organization, Lawrenceville, GA January 2007 - January 2009
Administrative Support
. Administrative support to Business Administrator
. Scheduled appointments and meetings
. Organized an electronic filing system for the staff
. Created weekly PowerPoint presentations, monthly newsletters, and
marketing collateral
. Computer support
. Designed layout and content for print/web publications
. Served as Publications Coordinator for multiple departments
. Managed company website including content, graphics and calendar
. Served on a committee for management of computer systems
. Responsible for ordering and tracking computers, laptops, peripherals,
and printers
Non-Profit Organization, Cumming, GA November 2004 - January 2007
Executive Administrative Assistant
. Administrative support to upper-level management
. Scheduled appointments, meetings, and travel arrangements
. Maintained monthly expense and travel reports
. Created weekly PowerPoint presentations
. Created marketing collateral including road-side banners, hand-outs,
brochures, posters, and flyers
. Managed company website including graphics and content
. Attended weekly staff meetings
. Computer Support
. Trained administrative staff on new software
. Assisted with special events: created promotional material, arranged
catering, and handled invitations
Non-Profit Organization, Adrian, MI February 1997 - June 2004
Executive Administrative Assistant
. Administrative support to upper-level management
. Created PowerPoint presentations
. Managed company website including graphics and content
. Attended weekly staff meetings
. Managed a bookstore and the volunteer staff and schedules
EDUCATION
. Business Administrative Technology Lanier Technical College
Oakwood, GA
August 2008 - October 2010
Professional References Provided Upon Request