Project Manager Quality Assurance

Connie L. Hobgood

**** ********** **** ( Buford, GA, 30519

*********@*********.*** ( Home 678-***-**** ( Cell 678-***-****

Qualifications Summary

Results driven career providing office management, project management and

accounting assistance to a variety of industries for over 17 years.

o Actively involved in streamlining office procedures to increase

productivity

o Provide efficient administrative support for daily activities

including generating project status reports, data entry,

spreadsheet development and records management.

o Clear-cut project management experience comprising of site

readiness confirmation, communication with customers and

technicians before during and after installation, capturing

revenue, tracking expenses and quality assurance verification.

o Technical proficiency in Microsoft Office Suite, Great Plains, &

Peachtree Accounting

Professional Experience

McCormick International USA, Inc. May 2008 - Present

Human Resources / Office Manager

Create & implement policies and procedures including annual reviews for

employees. Maintain, research & negotiate annual contracts for products &

services provided to the office. Manage weekly payroll entries including

reimbursement of Territory & Service Manager's travel expenses. Coordinate

with the corporate IT department in Italy to create new user accounts for

new hires and troubleshoot network issues as they arise.

. Revisions to employee handbook outlining reimbursable expenses

resulting in reduced overhead by 25%

. Reduced phone service expenses, including landline, long distance

and mobile phone, by 43%. Negotiated with a new service provider

and changed existing cell phone plans to eliminate the chance for

overages

. Responsible for office supply inventory and ordering as needed to

support office personnel

. Oversee and coordinate annual open enrollment with PEO partner, ADP

TotalSource; reduce premium expenses by 35% by offering employees

the Health Savings account

Comletric, Inc., Buford, GA March 2007-March

2008

Project Manager / Client Services

Highly-valued team member for the new East Coast Division office by

expanding the current business services offered. Responsible for searching

and qualifying new partners to meet service requests for data

communication, telephony and electrical technicians. Dispatched

technicians on opportunities with current and past customers resulting in

sales in excess of $130K during the first year. Continued to be

competitive by negotiating low rates with new and existing partners.

. Revised new partner forms to include detailed information of

technical experience, pricing & service areas

. Increased partner database by finding and qualifying more than 75

technicians

. Maintained profit margins of 30% and completed over 460 jobs

Connie L. Hobgood

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Mohegan IT Group, LLC, Suwanee, GA December 2003

- March 2007

Project Manager / Office Manager

Handled administrative functions for the Southeast Division office and

communicated all relevant information between the corporate and local

office. Human Resource related duties included employment verification,

new employee orientation and records maintenance of confidential

information. Coordinated and executed project requirements for multiple

rollout projects awarded from essential customers including Bank of

America, NCR and Waste Management.

. Initiated communication with upper-level management regarding

material needs, provided daily and weekly status reports and

resolved billing issues

. Obtained new vendor information including W9 forms and Certificates

of Insurance

. Trained all employees on new software: Great Plains - set up new

jobs and create purchase orders

. Reviewed, researched and balanced Profit & Loss statements for all

the projects handled in the Southeast office

David Reese Construction Co, Lawrenceville, GA March 1999 -

November 2003

Office Manager

Maintained all aspects of the office operations. Implemented a schedule

for safety training for field personnel. Verified and coded all incoming

accounts payable invoices, posted payments received to customer accounts

and verified and calculated payroll from weekly timesheets. Packaged and

submitted bid documents for new project opportunities with Gwinnett County,

including filling our bid documents, notarizing forms and requesting

Certificates of Insurance per project guidelines.

. Created monthly invoices to customers and accurately accounted for

all work completed on each project, increased monthly revenue by

15%

. Aggressively collected on overdue accounts reducing the probability

for debts to become uncollectible

. Researched and compared cost for benefits package, saving 15% on

expenses for the company and employee portion

Educational Background

Undergraduate coursework (1991 - 1993)

DeKalb College, Lawrenceville, GA

Coursework toward Associate of Applied Science Degree - Accounting

Technology (1995)

Gwinnett Technical College, Lawrenceville, GA

* National Vocational - Technical Honor Society Member - 1995

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