*** *** ******

Neptune Beach, Fl *****

abihh8@r.postjobfree.com

904-***-****

GREGORY "NEAL" SHEPPARD

OBJECTIVE

To obtain a position which has opportunities for advancement with a

company that I can utilize my dynamic management and customer service

background

EDUCATION

Florida State University: Tallahassee, Florida

Bachelors of Science:

Graduation date:

July 2005 G.P.A. 3.4

PROFESSIONAL EXPERIENCE

Loader, Pick/Off, Driver Helper October

2008 to present

United Parcel Service (UPS); Jacksonville Florida

. Assisting with the sorting, lifting,, lowering, and loading of

packages leaving from Jacksonville's hub

. Maintained top leader in numbers pertaining to lack of misloads,

and highest scans per hour in designated area for the whole time

of employment up to this date

Project Manager

May 2009 to present

Empire Custom Builders; Jacksonville, Florida

. Engages in the building process from the design of the project,

the planning of the flow of the work to be done, customer/vendor

relations, supervision of the work performed

. Assisting with the Product Order Placement, Product Order

selection, and also with the delivery of the Product to the

customer

Recreation Manager (Activities Director) May 2005 to October

5, 2008

Serenata Beach Club (serenataclub.com); Ponte Vedra Beach, Florida

. Responsibilities included planning, marketing, organizing, and

facilitating all teen and adult programs within the Serenata

Beach Club.

. Managed, scheduled, hired, trained, and retained the beach

attendants, lifeguards, and activities staff of the Serenata

Beach Club

. Demonstrated ability to keep up with the club's goals by

preparing the activities and pool department Budget, maintaining

it's budgeting guidelines, and protecting the club's assets by

doing inventories of the Sea Turtle Caf , beach equipment, and

pool equipment

. Purchased products that help with the activities associated with

the club to generate more revenue

. Planned, marketed, organized, and facilitated all off site

activities for the members of the Serenata Beach Club

. Managed the "Sea Turtle Caf " (snack bar and deli), and its'

staff of over ten plus employees for over 2 years

. Participated in Club Managers Association of America (CMAA)

meetings

. Conducted monthly meetings, and presented quarterly evaluations

for all attendant staff

. Surpassed club's 2007, beach service rating goal, of 70 to 87

(13% increase in first year as beach club manager)

. Created and directed a "Chili Cook Off" for the Serenata Beach

Club that currently was in its' third year running and has

raised over two thousand plus dollars for their local charity

"Council on Aging"

. Founded an employee "money maker, money saver" committee to

elicit ideas that will generate more revenue for the club, or

could cut costs or better improve any existing club policy, thus

warranting prizes for the employee participation if idea was

effective

Head Server, Bartender, Assistant to the Maitre'd Aug. 1999 to

May 2005

Governor's Club; Tallahassee, Florida

. Provided prompt and courteous, and friendly customer service to

the members of the Governor's Club private dining club

. Delegated assignments to other server staff employees to

accomplish a mutual goal in a stressful environment

. Conducted on the job training for new employees

. Planned setup, and break down of member private functions for

100 people and more including supervising and working the event

from start to finish

. Supervised the work environment for the upholding of the club's

reputation at all times

Internship: Assistant to the Event Coordinator August to

December 1999

Governor's Club; Tallahassee, Florida

. Internship:

. Coordinated meetings with clients to manage details concerning

upcoming events

. Alerted the club's chef and Maitre'd of any sudden changes prior

to an event to make the appropriate changes

. Schedule appropriate staffing for events

. Heavily involved in organizing events, from choosing appropriate

cuisine, developing schematics for setting up, and meeting with

outside vendors for finalizations of events and appropriate

setup times

Internship: Tallahassee Community College Intramurals Jan. to

Apr. 2003

Tallahassee Community College: Tallahassee, Florida

. Facilitated the planning, developing, marketing, and scheduling

of proposed activities

. Supervised intramural events and adapted to changes accordingly

CERTIFICATIONS AND SKILLS

. Certified Pool/Spa Operator (C.P.O.)

. C.P.R./ First Aid certified

. Certified Food Safety Manager - National Registry of Food

Safety Professionals

. Proficient in Microsoft Office applications, Windows XP,

and the internet

. Past Member of the Florida State University Recreation

Professionals Club (FSURP)

. Current Member of the Resort and Commercial Recreation

Association (RCRA)

(References available upon request)

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