Human Resources Customer

Location:

Posted:

October 28, 2010

Erica Ann James

Burnsville, Mn 55306

abihgz@r.postjobfree.com

Objective: Seeking position in a professional setting that will utilize my computers, knowledge,

organization, and my abilities to show excellent written and verbal communication skills, outgoingness,

and the ability to provide clerical administrative support.

Work experience:

NCO Financial Systems September 2010 to

Current

Debt Collector

Responsible for establishing account resolution, obtaining confidential financial information, and

analyzing credit bureaus.

Waterloo Community Schools August 2007 to August 2010

Edison Elementary

Head Secretary

Provide leadership for the school office as secretary to the school principal.

Promote positive public relations through a wide variety of services to student, staff and the public.

Knowledge of multiple computer programs, including MSWord, Excel AS400 provided clerical and

administrative support to principal.

Sams Club

Cashier December 2009 to August 2010

Operated all cash register equipment quickly and accurately process of customer’s transactions.

Verified proper identification from customer’s purchasing age restricted items.

CBE Group September 2004 to November 2005

Debt Collector

Frontline collector call and set up payment arrangements on defaulted student loans.

Called previous accounts that did not go through, unsecured payments making settlement arrangements or

call employment to garnish payments. Account payable call to ensure account information is correct and

if possible set secure payments.

EDUCATION Bachelor of Arts in Business Administration May 2010

Emphasis: Human Resources and Marketing

Upper Iowa University, Fayette, IA

Associate of Applied Science in Paralegal May 2005

Hamilton College, Waterloo, IA