Customer Service Representative

Location:

Posted:

October 19, 2010

ROSEANNE CORLESS ***-***-

Attributes: Professional ~ Motivated ~ Committed ~ Dedicated

Experience: Call Center Person/Data Entry/ Customer Service

Computer Skills: MS Windows/Internet Explorer/AS400/45WPM/Ten-Key

Professional Background:

2010 Fundraising Caller: Employers Overload; Tigard, OR

. Call assigned data base for financial support and events update

2008-09 Account Coordinator: Randstad Work Solutions, Portland, OR

. Maintain customer service in Packaging industry

. Point of contacts for quotations; data entry; scheduling and

expediting

. Assisted Sales and team as needed

2005-08 Customer Service/Dispatch: Smurfit-Stone Recycling; Portland,

. Performed Customer Service functions to over 800 accounts

. Provided Dispatch duties for Pick up/deliveries in Recycling

industry

. Administrative duties and participation in staff meetings

2002-05 Customer Service Representative: Core-Mark International;

Portland, OR

. Inside sales for customers to acquire daily orders for

Convenient Foods

. Interacted with sales team; production and branch offices

2000-01 Customer Service Representative: Alexander's Mobility;

Portland, OR

. Serviced customers regarding scheduling in Relocation Industry

. Maintained company documentation, data entry and problem

resolutions

Education:

. University of Utah; Salt Lake City, UT - Business Mgmt

Certificate

. Oregon College of Ministry; Gresham, OR - Service Certificate

Volunteer work: (Time permitting)

2008-10 Check In-Out/Interview/Donations: Fish Emergency Food Svc:

Portland, OR