Customer Service Accounts Payable

Laura Dickey

*** ********** *****

Bethlehem, GA 30620

770-***-****

*****.******@*****.***

Professional Profile:

Energetic and highly motivated professional recognized

consistently for:

. Dedication to my work and a strong commitment to helping

companies achieve their goals

. Stepping up and taking on additional responsibilities as

demonstrated by job growth and increased number responsibilities

. Cultivating relationships between employer and employees for the

purpose of improving communication

. Patience, consideration and respect for the personal and

professional development of others

. Strong planning and organization skills - detailed-oriented

. Willingness to learn and grow. Eager to make a difference

. Excellent problem solving and customer service skills

. Works well independently or as a team

Experience:

4/2/2002 - 9/7/2010 John D. Stephens, Inc. Lawrenceville,

GA

Payroll/ Benefits/Human Resources Coordinator

Business Insurance Coordinator/Accounts Payable Coordinator

. Managed weekly payroll for 200 + employees in multiple states

and coordinate the distribution (in house and Paychex)

. Managed Certified Payrolls for city, state and government jobs

. File monthly, quarterly, yearly tax reports, W-2's and weekly

tax deposits

. Monitor payroll deductions and garnishments, file proper

paperwork with government agencies

. Process new hires and termination paperwork, issue separation

notices, unemployment issues

. Analyze and reconcile all general ledger accounts relating to

payroll, insurance and employee loans

. Oversee all Human Resource responsibilities including employee

benefits, new enrollments, employee changes, terminations,manage contracts, manage disability programs, assisted auditors

with 5500's, Cobra administration, E-Verify, Drug Free

Workplace program, background checks, ensure company compliance

with federal and state laws, provide government filings and

company postings, manage vendor contracts, manage premium

payments and collections, manage open enrollment

. File claims and work with claims adjuster/attorneys on workers

compensation claims/general liability claims/motor vehicle

claims

. Handle company business/health insurance including annual

pricing review and meetings

. Reimburse weekly expense reports and per diems

. Reconcile/Balance payroll and general bank statements

. Accounts Payable, matching purchase orders with receivers and

invoices, coding invoices with job or general ledger account numbers,

approval process, daily/weekly check runs, month end accruals, work

with vendor's to resolve billing issue, reconcile monthly statements

from vendors

. Monitor and pay company credit cards and fuel cards

. Subcontractors payment applications, monitor retainage and issue

lien releases

. Issue 1099's at year end

1/2/1996 - 4/1/2002 Abco Builders, Inc. Lithonia, GA

Payroll, Benefits, Human Resources, Accounts Payable Coordinator

. Weekly in-house payroll including monthly, quarterly tax

reporting and year end closing, tax deposits

. Accounts Payable relating to benefits, allowances and taxes

. Reconciled bank statements

. Responsible for all health insurance enrollments and employee

issues

. Performed job cost functions for project managers

. Managed for Drug Free Workplace program

. Accounts Receivable

5/18/1987 - 12/27/1995 BTG, Inc. /Bruel & Kjaer, Inc.

Decatur, GA

Accounts Payable Coordinator/Accounts Receivable/Customer

Service

. Processed accounts payable including month end closing for 2

Companies including 6 regional sales offices in addition to the

U.S. sales and manufacturing offices in Georgia

. Responsible for corresponding inventory processing and tracking

. Reviewed expense reports and prepared reimbursements

. Handled large volumes of vendor calls and issued an average of

1200 checks per month

. Posted accounts receivable payments/issued invoices to customers

. Customer Service, worked with customers on repairs and new

orders, handled shipping documents, invoicing, RMA's.

Education:

1977 - 1981 Walker High School Atlanta, GA

1981 - 1982 Branell Women's College Atlanta, GA

References:

Jennifer Butler 272 Hurricane Shoals Lawrenceville, GA 30046 (678)

244-5621 Accounting Manager/Supervisor

Glenda Mills 2780 Youth Monroe Rd Loganville, GA 30052 (770) 842-

1576 Administrative Assistant/Co-worker

Marie Cahill 2680 Abco Court Lithonia, GA 30058 770-***-****

Accounting/Office Manager/Supervisor

Sophia Beale 50 Mountainside Lane, Covington, GA 30016 (678) 300-

4131 Customer Service/Epps Aviation

Skills:

Microsoft Word, Excel, Outlook, 10-key, Foundation Software, type 60

wpm

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