Management Training
Resume:
Kimberly L. Jacobs
******************@*****.***
Profile Summary:
. Experienced professional with a successful career in banking, business
development, and administration.
. Excel at interfacing with others at all levels to ensure organizational
goals are attained.
. Proactive approach has resulted in capturing numerous accounts and
expanding client base.
. Possess excellent interpersonal, analytical, and organizational skills.
. Excel within highly competitive environments where leadership skills are
the keys to success.
. An effective team leader with the skills necessary to direct, train, and
motivate staff to its fullest potential.
. Demonstrated achiever with exceptional knowledge of accounting, business
banking, and tax regulations and banking regulation.
. Strong administrative skills, fraud detection, marketing and finance
background with over 10 years of experience.
. Skilled at learning new concepts quickly, communicate ideas clearly and
effectively.
. Extensive computer training, including knowledge of multiple networking
environments and business software packages.
Education:
Major: Business Administration
Currently Attending
DeVry University
Financial Analyst Training
2007
Synovus Financial Institution
Columbus, Georgia
Business and Office Technology
2000
Columbus Technical Institution
Columbus, Georgia
Completion of Intensive Banking Training Program
1996-1998
TIC Federal Credit Union
Columbus, Georgia
Career History:
Financial Fraud Analyst I
2007- Current
Synovus Financial Institution. / TSYS
Columbus, Georgia
. Worked directly with Director of BSA/AML Officer and Director of
Strategic to report information to the Federal Reserve in a timely matter.
. Researched and assisted with writing marketing, financial, and
feasibility reports concerning new business acquisitions and acquisition
prospects.
. Played key role in saving the company $1.2 million in write-offs.
. Prepared corporate financial reports and service contracts for the
BSA/AML Officers.
. Receives and reads correspondence, reports, directives, etc. and attaches
previous related correspondence or other background information.
. Maintains suspense on incoming or outgoing correspondence or other
material.
. Advises staff members of approaching deadlines and follows-up to ensure
timely reply to action
. Reviews correspondence or other material submitted for Management
signature for confirmation with known policies, proper format, spelling
and punctuation, proper enclosures, etc. and, if necessary, returns to
originator for corrections.
. Establishes and maintains office files of correspondence, publications,
and other materials following established filing procedures.
. Receives telephone calls and visitors, ascertains nature of call or
visit, and refers to appropriate staff member.
Risk Management Representative
2000- 20007
Synovus Financial Institution/ TSYS
Columbus, Georgia
. Assist Fraud Investigators with suspicious trends with Counterfeit
checks, Visa Check/Debit card, and with various banking transactions.
. Maintain knowledge of all applicable Banking laws, procedures, Visa
Regulation, and Regulation E.
. Processed Fraud and Non-Fraud dispute cases, with the potential to avoid
company write-off.
. Assisted Investigator on preventative measures to prevent charging off
1.5 million in fraud cases; that included maintaining monthly and yearly
reports of each individual case.
. Defines and oversees all levels of Fraud Department report functions for
operational, productivity, and senior management reporting.
. Establishes and maintains direct relationships with internal business
lines to understand their fraud reporting needs and develop/implement the
appropriate reporting formats.
. Works with business line management to forecast volumes and analyze/trend
deposit fraud losses for Consumer and Wholesale Banking.
. Recommended suggested business line changes based on trends and
deficiencies in solution performance.
. Contributes to the writing of business requirements, collects data needed
for vendor related initiatives and contributes data to industry surveys.
. Prepare executive reporting and present data in high level meetings
Personnel Assistant I
1998-
2000
Ranstad Temporary
Services
Columbus, Georgia
. Assisted with various personnel action programs by providing guidance,
interpretations, training and/or briefings on current and proposed
policies to a wide variety of individuals.
. Maintained various database of actions, create reports, develop methods
for automating recurring reports, compile and analyze data to identify
trends, and present findings in the form of briefings.
. Responsible for providing accurate and timely guidance to requests for
information.
. Reviews & identifies the impact, and prepares guidance on changes in
policies from legislation or higher level components.
Financial Management Representative
1996-1998
TIC Federal Credit Union
Columbus, Georgia
. Handled a variety of general clerical functions, and various banking
transactions.
. Performed foreign wire transfers online, reconciles unidentified
deposits, and participated in problem resolutions within the department.
. Assisted Personal Bankers with daily balancing reports.
. Provides advice and guidance on operating policies and other related
fiscal matters.
. Reviews proposed agency policy changes issued at the operating level.
. Provides input or modifies financial policies and procedures prior to
implementation for the organization(s) served.
. Participates in special projects to develop revisions to systems related
policies. Develops/maintains knowledge of procedures, methods, workflow
and functions essential to evaluate problems in existing automated
financial sub-systems.
. Researches systemic problems and answers inquiries from system end-users
within DRM and installation program directors.
. Administers or utilizes various automated financial sub-systems.
Troubleshoots problems with these systems and corrects deficiencies.
References upon Request
Contact this candidate