Cindy M. (Sherman) Nason, SPHR

**** ***** ****, ***** *'Alene, ID 83815 ? 208-***-**** cell

abih9d@r.postjobfree.com

Objective

My business objective is to partner with leadership to identify, design and

implement effective HR and business strategies that maximize the

effectiveness of the organization.

My personal objective is to work with a company whose leadership encourages

creativity, professional development and models ethical values to its

employees. My goal is to obtain a career with substance and purpose that

makes a difference in the lives of its employees, their customers and the

community.

Professional Skills Summary:

. SPHR with (15) years experience as an HR Manager and Director

. Employee Relations Specialist

. New Product Development & Marketing

. Development & Implementation of Training Programs

. (15) Years of Payroll, Benefits and Compensation Experience

. Software: Oracle HRMS, Taleo, Windows, Microsoft Office and various

Accounting Programs (QuickBooks, Sage, PeachTree)

. Creation of Print, Internet and Radio Advertising

. Creation and Implementation of Internal and External Branding

Strategies

. Certified Employment Law Specialist

. Benefits Management and Reporting

. Financial Planning and Analysis

. Office Management

. Bookkeeping & Reporting

. Establishing Internal Controls

Work Experience

Center Partners, Inc. 9/07 - 8/10 (1,500 employees at two call

center sites)

Regional Human Resources Manager for Northern Idaho

Key Accomplishments:

. Utilized internal branding strategies, employee survey data and reward

programs to create a culture of high productivity, teamwork and

employee morale.

. Developed processes to allow HR Team to effectively deal with employee

relations issues.

. Worked closely with Benefits Team to create health and safety programs

designed around employee health data.

. Designed and presented employee and manager training programs for such

topics as Professionalism in the Workplace, Encouraging Diversity,

Successful Interviewing Techniques, Preventing Harassment in the

Workplace and Substance Abuse Awareness.

. Assisted in the development and implementation of an employee

mentoring program.

. Researched, identified and implemented best practices programs for use

within HR Department.

Responsible for the management of human resources for two sites in

Northern Idaho. Managed recruiting, retention, termination, personnel

records, legal compliance, benefits, and long-term staffing

strategies. Responsibilities included employee relations and dispute

resolution, development and administration of corporate policies and

procedures, pay and job classification structure, development and

creation of position descriptions, and programs for employee training,

safety, health, and morale. Worked with federal and state agencies

such as EEOC, Department of Labor (unemployment insurance), OSHA and

the Idaho Industrial Commission (worker's compensation), in regards to

employment and safety issues. Wrote and developed curriculum for

prospective and new supervisor training as part of the Executive

Leadership Team. Developed, analyzed and presented employee survey

data. Member of Executive Management Team that developed action plans

utilizing employee survey data and focus groups, to tie in with

corporate goals and objectives. Helped develop radio and newspaper

advertising in company branding campaign. Development of goals,

mission statements, policies and procedures and communication and

reinforcement of such, to HR Team and employees.

Advanced Field Services 9/02 - 6/07 (1,400 employees

nationwide)

Human Resources/Accounting Director

Key Accomplishments:

. Renegotiated group benefit programs, reducing company costs by

$270,000.00 annually.

. Designed and presented employee and manager training programs on a

national basis for such topics as Avoiding Discrimination, Sexual

Harassment, Avoiding Wrongful Termination Suits, Handling Problem

Employees and Documenting and Communicating Performance.

. Created and implemented national Drug Testing and Background Check

Programs.

Management of the HR and Accounting departments. Responsible for hiring,

retention, termination, personnel records, legal compliance, benefits, and

long-term staffing strategies. Responsibilities included development and

administration of personnel rules and regulations, pay and job

classification structure, and programs for employee training, safety,

health, and morale. Development of goals, mission statements, policies and

procedures. 20% of time spent traveling to regional processing centers to

provide training on employment law topics. Completed internal

investigations regarding personnel and legal issues. Responded to all

Department of Labor, State Unemployment and EEOC claims. Supervised

payroll administration for multi-states, including state and federal tax

deposits and reporting.

Directed the financial affairs of the organization and prepared financial

analyses of operations, including interim and final financial statements

with supporting schedules, for the guidance of management. Developed and

implemented accounting policies and practices. Supervised general

accounting, internal auditing and cost accounting.

Inland Northwest Consultants 3/95 - 4/02

HR Manager/Corporate Controller

Key accomplishments:

. Instrumental in preparing loan requests and obtaining lines of credit

to finance growing operations.

. Key team member in the start-up of seven successful businesses between

1995 and 2002.

Directed the financial affairs of the organization and prepared financial

analyses of operations, including interim and final financial statements

with supporting schedules, for the guidance of management. Developed and

implemented accounting policies and practices, maintained fiscal records

and prepared monthly, quarterly and annual financial reports. Supervised

general accounting, property accounting and internal auditing and cost

accounting. Prepared and submitted bank requests for asset-based loans and

accounts receivable-based lines of credit.

Managed the HR and Accounting departments. Responsible for overseeing

hiring, retention, termination, personnel records, legal compliance,

benefits, and long-term staffing strategies. Payroll administration and

management for multi-states, including state and federal tax deposits and

reporting. Developed and administered personnel rules and regulations, pay

and job classification structure, and programs for employee training,

safety, health, and morale.

Golden Crown Corporation/Lander Corporation 8/91 - 3/95

Administrative Manager /Customer Service Manager

Hired, trained and directed Administrative staff. Developed and

implemented Customer Service Policies and Procedures. Authorized customer

returns and credits for national accounts. Negotiated with vendors for

product components. Assisted with preparation of the annual sales budget.

Proofed and approved ad copy and product labels. Member of New Product

Development Team. Completed applications for company trademarks. Served

as internal OSHA Compliance Officer.

Education /Certifications

SPHR Certification (Senior Professional in HR) since June of 2008

PHR Certification (Professional in HR) since May of 2000

North Idaho College, Coeur d'Alene, ID - Pre-Nursing Courses 1986 - 1987

Kinman Business University, Spokane, WA - Dental Assistant & Accounting

1984 - 1985

Certification

Professional Memberships

SHRM (Society for Human Resource Management) since 1999

ASTD (American Society for Training & Development) Northwest Chapter since

2008

INSHRM (Inland Northwest Society for Human Resource Management) since 2008

*References available upon request.

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