Darren Raleigh

**** **** **** *** ********, CA 95843

abih9b@r.postjobfree.com Phone: 916-***-****

OBJECTIVE:

To work with a company that will utilize my diverse skill set. I am a very

effective communicator and motivator of employees and management staff with

a successful history

of blending multiple functional areas.

PROFESSIONAL EXPERIENCE:

March 2007

to

May 2009

July 2005

to

March 2007

April 2004

to

July 2005

Baker & Taylor Woodland, CA

Operations Manager/Inventory Control Manager/Customer Service

Manager/Shipping

Manager

* Leading distributor of books and media, both direct to consumer, and

retail.

* Primary book distributor to Costco locations throughout the world.

* Over 120 employees worked to provide exceptional service to the western

half of the

United States and Asia.

* Maintained inventory accuracy rate over 99%, this was comprised of over

23,000 skus and over $25 million in value.

* Implemented a very aggressive system of tracking outbound shipments to

club locations. This resulted in an over 95% on-time delivery and no lost

sales due to OOS.

* Exceeded budgeted guidelines by closely monitoring Cost Per Unit factors.

Advanced Marketing Services, Inc. San Diego, CA

WMS System Upgrade Project Lead

* Industry leader in book distribution to big box clubs.

* One of four individuals selected to upgrade existing WMS computer system.

* Documented as-is, identified areas to improve, wrote to-be processes, and

assisted in writing SOPs for implementation.

* Cost of the total project exceeded $5 million. Expected ROI was more than

$15 million over six years.

* Received level II training on Manhattan Associates WMS. Included all

areas of configuration, query manager, and entry level user training on

SQL.

* Provided weekly updates to executive steering committee on progress of

project.

* Tested all modifications once delivered from Manhattan Associates to

check functionality for final approval.

* Performed implementation in four distribution centers in a four phase

implementation.

* Served a support role for the WMS system after go live.

Advanced Marketing Services, Inc. Woodland, CA

Outbound Order Processing Manager/Stocking Manager/Inventory Control

Manager

* Prepared all outbound orders for processing to big box clubs.

* Organized staffing based on days volume to ensure all product left the

facility on-time.

* Tracked individual and department productivity to ensure standards were

being met. Coached employees that were below standards.

* Worked on product placement to decrease travel times, and increase

overall warehouse productivity.

* Implemented an aggressive cycle count process to count all locations in

the building at least once a quarter. Company requirement was for each

location to be counted once annually.

* Managed full warehouse physical inventory. This required the planning of

how much staff would be needed to complete the counts within the allotted

amount of time.

February 2001

to

April 2004

June 2000

to

December 2000

March 2000

to

June 2000

December 1998

to

February 2000

EDUCATION:

Advanced Marketing Services, Inc. Woodland, CA

Piece Pick Department Manager

* Managed the Piece Pick department with staff of 75 full time and

temporary associates.

* Staffed employees in the proper zones based on the picking required for

each specific customer. Required constant shuffling of personnel from one

area to the next, based on total picks per zone.

* Monitored employee productivity rates, and coached employees that were

not meeting company standards.

* Performed QC checks to ensure that all product met customer and company

standards.

Dominos Pizza Distribution Center. Hayward, CA

Production Manager

* Responsible for the Production Department (dough making). All dough was

made from scratch and prepared for shipping to stores.

* Supervised eight hourly employees, and monitored productivity rates to

ensure company standards were being maintained.

* Hands on position that required me to be on the floor over 90% of the

time.

* Streamlined processes to decrease overtime. Upon arriving, employees were

working, on average, 20 hours a week of overtime. This resulted in a weekly

savings of $880, and an annual savings in labor of almost $46,000

FedEx Logistics @ Sun Micro Systems Fremont, CA

Temporary Associate Supervisor

* FedEx Logistics was contracted with Sun Microsystems to process and ship

all of the customer orders for computers.

* Responsible for 75 temporary associates that performed picking of all

computer hardware. Product as small as microprocessors, to as large as

mainframe towers.

* Monitored and assisted all employees during their shift to ensure all

product was picked and placed properly. Trained new employees as they

arrived for their initial shift.

* This position required me to be on the floor 100% of the time,

interacting with the employees.

Burnham Service Corporation San Jose, CA

Operations Manager

* Burnham was a third party logistics provider that was contracted with

Pitney Bowes to install and train end users on the Pitney Bowes mailing

equipment.

* Burnham provided this service in both Northern and Southern California. I

was the Operations Manager in Northern California, encompassing San Jose,

Oakland, San Francisco, and Sacramento.

* Responsible for the staff of service representatives in the field, as

well as the office staff. Had to ensure each field rep was fully trained,

and capable of performing the required daily workload.

* Coordinated the installation and training with end customer, and provided

feedback to the sales personnel.

* Had to multi task to be able to handle and customer emergencies that

might emerge on any given work day.

* Decreased total backlog from over a month, to within three days after one

month at the location. This was a result of prioritizing workload based on

completing oldest work first.

Colorado State University Pueblo, CO

Associate Business Administration, Management GPA: 3.0

I have earned over 90 semester hours towards my bachelor's degree in

Business

Administration.

PERSONAL:

* I grew up in Spain, and am able to speak, write, read, and understand

Spanish fluently.

* Very effective communicator and leader.

* Project Management (from inception to completion).

* Very organized, and able to prioritize multiple tasks.

KEYWORD SUMMARY:

PC, AS400, WMS, Microsoft Word, Excel, Powerpoint, Outlook,

Project Management, effective communicator, motivator,

customer service, OSHA, CPR Red Cross Certified, Operations

Manager, Manager of People, forklift certified, ability to

train, distribution center, supply chain, inventory

management

Contact this candidate