Manager System Administrator

Charles Fear

*** ****** ***** ( Warsaw, IN ****0 ( 574-***-**** ( abih82@r.postjobfree.com (

http://www.linkedin.com/in/crfear

Career Profile

Global IT Director with over 15 years experience in the design, delivery,

and operational support of FDA regulated and government computing

infrastructure. Extensive experience in the leadership of global teams

supporting a broad range of infrastructure technologies. Skilled in a

several technologies to include UNIX, Oracle, enterprise storage, & data

protection. Customer focused with a demonstrated ability to deliver on

commitments, dramatically reduce costs, and surpass expectations.

Core Areas of Experience

Global Management Program and Project Management

Team Building & Leadership Technology Evaluation and Selection

IT Strategy and Vision Vendor Negotiation

Organizational Design Financial Management

Data Center Operations Cost Reduction

Infrastructure Consolidation Process Improvement

New Service Introduction and rollout High Availability Solutions

FDA Regulated System Requirements

Infrastructure Architecture and

Integration

Technical Areas of Experience

. Operating Systems: HP-UX, Solaris, Linux, Windows Server 2003, 2008,

XenApp (Citrix), VMware, OS400, & Mainframe

. Storage: HP XP, HP EVA, Brocade, Network Appliance, EMC, ADIC, &

Quantum

. Systems Management Tools: Symantec Netbackup, HP Open View, Storage

Essentials

. RDBMS: Oracle, SQL Server

. Enterprise Applications: JDE, SAP

. LAN/WAN: Cisco switches, routers, load balancers, firewalls

Professional Experience

Johnson & Johnson - Warsaw, Indiana 2003 - 2010

Director, Global Data Center Infrastructure 2008 - 2010

Directed multiple ITIL v3 structured teams consisting of over 300 internal

associates, contractors, and outsourced professionals in the operational

support of 12,000+ FDA regulated systems to include VMware, Windows, UNIX,

LINUX, AS/400, Mainframe and supporting shared infrastructure consisting of

4+ PB of enterprise storage, data protection, & production control.

Oversaw operating expense budgets over $100 million.

Key Accomplishments:

. Managed operational requirements in the delivery of more than $8.5

million in annualized data center related savings through the

migration, consolidation, standardization, and the implementation of

virtualization technologies such as VMware and XenApp. Exceeded

initial projections by 40%, reduced the computing footprint by over

1,100 servers, closed 30 staffed data centers.

. Implemented organizational design and migration towards lower cost

labor markets. Assisted in the creation of ITIL based organizations

and processes that contributed to improved cycle times, customer

satisfaction, and overall quality improvement.

. Assisted in the delivery of a 3-year effort to return over $25 million

in annual savings. This significant accomplishment was attained

through the establishment of asset management strategies,

implementation of new technologies, and the consolidation of computing

and human resources which contributed to $4.5 million in annual

savings while shifting 57% of operational staff to an offshore model.

. Headed the global operational governance team whose efforts increased

standardization of computing infrastructure while reducing the

proliferation of systems deployed in non-strategic data centers.

Manager, Global Storage Management 2007- 2008

Managed a team consisting of 14 geographically separated members supporting

150+ storage arrays which hosted 3+ PB of storage connected to over 2,000

servers across diverse storage platforms to include HP (XP, EVA, HSG), EMC

(Clariion, Symmetrix), Network Appliance, Brocade & GRAU.

Key Accomplishments:

. Created global teams and established unified processes to facilitate

standard infrastructure in all regions. This led to reduced delivery

times by as much as 40%, increased customer satisfaction, and the

introduced measureable service levels.

. Managed the expansion of the computing base for central hosting of

global applications including SAP, JDE, and Siebel. Included the

installation, configuration, documentation, and operational support of

UNIX and Wintel server platforms as well as enterprise storage, data

protection, and production control.

. Managed the transition of over 500 terabytes of enterprise storage

from EMC Symmetrix to HP XP infrastructure attached to more than 400

UNIX servers. This standardization enabled increased discounts with

vendors while reducing consumption of data center environmental

elements.

Manager, North America Infrastructure Operations 2005 - 2007

. Managed a multi-regional UNIX administration team who provided

deployment, administration, compliance, and general application

support for over 250 UNIX servers located in 11 data centers

supporting more than 20 operating companies.

. Remotely managed a centralized UNIX Storage Team supporting enterprise

class storage environments exceeding 500 terabytes located in 7 data

centers.

Technology Lead, Midwest Mid-range Technologies 2003 - 2005

. Led regional server and application administration teams consisting of

20+ geographically diverse members who supported 250+ databases, 150+

web-based applications, 100+ servers, and 50+ TB of storage in 8 data

centers for multiple J&J companies.

. Aligned regional support teams with corporate IT groups and fostered

relationships to ensure standardization and corporate compliance.

Additional Related Experience

Ambassador Solutions 1998 - 2003

UNIX System Administrator - DePuy, Inc

2000 - 2003

UNIX/Novell System Administrator - Lake Michigan College 1999 - 2000

UNIX System Administrator - ITT Aerospace 1998 -1999

United States Air Force 1987 - 1998

Global Helpdesk Supervisor - Scott AFB, IL

1997 -1998

UNIX System Administrator - Scott AFB, IL 1995 -1997

Requisition Assistant - F.E. Warren AFB, WY 1995 -1995

WSA Emergency Medical Response Team - Okinawa, Japan 1991 -1993

Weapons Systems Technician/Inspector - Worldwide 1987 -1995

Education

Park University Currently enrolled

BS - Management/Computer Information Systems

CCAF (USAF) 1996 - 1997

Communications Computer Systems

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