Sales Manager

Executive Profile

Don Kim

***** ****** **** *****, *** Diego, CA 92128

abih7h@r.postjobfree.com / 619-***-****

Industry Recognized, Solutions-Driven Senior Operations Executive Leader in OEM environment,

with 17+ experience providing leadership and management to plant operation, sales & marketing and engineering teams

while facilitating strategies for growth and profitability. Possess expertise in technical and

operations management, key account management, Process Improvement, New Product Developments

plan and budget to support business and Revenue Enhancement.

PROFILE

A successful career in an International transportation equipment manufacturing industry, recognized for large contracts

and turning customer satisfaction into profitable follow on business. Strong technical orientation and analysis skills that

result in rapid identification of root causes of problems and development of cost-saving solutions.

Broad and diverse range of functional expertise and industry experience in technical operation of product development in

manufacturing environment with extensive knowledge of all facets of sales and marketing, product development and

production, strategic planning and distribution of product for customer service and their satisfaction.

Passionate about introducing quality programs and design that result in better performance of product that continue to

save man hour and expenditures by reducing rework and repair.

Extensive Profit & Loss (P&L) Experience in manufacturing process by involving heavily with engineers, purchasing

managers and accountants for detail review of specifications and bill of materials on both prior to start of production and

post production variant analysis for constant improvement.

Excellent communication and interpersonal skills which have been utilized to establish strong and effective relationships

with customers and with coworkers in various departments who demands much from staff but generates loyalty and

dedication from team members.

CAREER HISTORY

Hyundai Translead, San Diego, CA 1992 ~ March 2010

Subsidiary of Hyundai Motor Company of South Korea.

SENIOR OPERATION MANAGER (2006 ~ 2010), SALES AND OPERATION MANAGER (2000 - 2005), ASSISTANT

SALES MANAGER (1996 - 1999), SALES REPRESENTATIVE (1992 ~ 1995)

Managed and administrated all facets of technical, production, material management, quality assurance and

operation functions of manufacturing environment by effectively communicating client’s key requirement and

demand to the plant with comprehensive understanding of detail components of specification, production supply

chain and revenue goal.

Responsible for directing and overseeing contract performance to assure the accomplishment of contract terms

and conditions in a efficient and profitable way that meets to customers’ satisfaction.

Other responsibilities includes customer relationship management, price and product strategies, contract

negotiations with key decision makers, specification development, review/monitor contract performance,

coordinate logistic movement, sales forecasting and budgeting and all commercial activities with multi-million

dollar companies to increase customer satisfaction.

Work collaboratively with various department managers, including management in Korea Headquarter office that

fed revenues, contained costs by negotiating specification, streamlined operations, process improvement and

maintained industry reputation as quality vendor provider.

Effectively managed and administered assigned accounts to achieve the company’s annual revenue goals and

to ensure customer satisfaction by direct correspondence and interaction, providing customer assistance and

resolution to customer complaints.

Managed and maintained multi-national client on executive level relationships to identify, understand, and

resolve critical business issues and recommend best practical solutions using internal human and technical

resources as well as external resources (such as other subsidiaries of Hyundai). Multi-national clients include

Class A major railroad companies and shipping companies.

Established the first government contract with US Marine Corp., which led to $47 million contract from US Army.

Also, successfully launched new military products (Tricon and Quadcons) which led to additional revenue of over

$10 million in 2009 by effectively coordinating and leading a team of engineers and purchasing managers

production managers in effective manner. Key negotiating role in designing phase with engineers and

implementing raw/prefabricated materials from suppliers from Far East, ensuring quality and on time delivery

infrastructure.

Actively participated as a member of core SAP development team that was implemented to start a new ERP

program to manage the entire life cycle of product development and manufacturing operations efficiently for the

company.

Founding member of Quality Improvement team that developed initial ISO 9000 quality procedures for Sales

Administration Section and carried out quarterly review process and tool for audit to maintain its ISO 9000

certification.

SKILLS

Excellent knowledge in Microsoft Office (Excel, Word, Outlook and PowerPoint) and ACT Contact

Management

Proficient in SAP (Sales and Distribution Module) – utilized since 1998

Fluent in Korean

EDUCATION & PROFESSIONAL AFFILIATIONS

BA, University of California, Irvine - Graduated with cum laude honor - Regent Scholar Award

Member, Intermodal Association of North America (IANA)

Member, Transport Trailer Manufacturer Association

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