Customer Service Sales

Jessica Jernigan

Mobile: 678-***-***** E-mail: abih66@r.postjobfree.com

Dear Future Employer:

Please find enclosed a copy of my resume for your review. I

am very interested in a position that will allow me an opportunity to

utilize my education, experience and interpersonal skills to their full

potential and capabilities. I am confident that I have the energy and

initiative that you are seeking that would invigorate your office. I

posses the requisite skills and experience needed for an opportunity to

join and excel with your staff.

My current work experience with a law firm has given me considerable

knowledge of the procedures and activities needed to fulfill all of the

duties required by the position with your company. The general practice

law firm handles criminal, family law, personal injury, bankruptcy, real

estate and other litigation issues. This diverse area of practice has

challenged me and required me to utilize multiple skill sets.

Previously, I have worked at a real estate law firm as a

receptionist/office assistant. My experience there taught me how to manage

daily operations of an office and how to keep it looking nice and running

smoothly. Dealing in the real estate field taught me attention to detail

and confidentiality to client information.

While working at an IT Firm, I have acquired experience in building

relations with clients, maintaining confidentiality and being an important

asset to the company.

I believe that I can apply all the skills that I have acquired in dealing

with clients and the public to a position within your company. I will give

a great and lasting first impression to clients as your employee.

I hope to schedule an interview with you at a mutually convenient time.

Thank you in advance for your consideration and I look forward to hearing

from you soon.

Sincerely,

Jessica Jernigan

Jessica Jernigan

Mobile: 678-***-**** * E-mail: abih66@r.postjobfree.com

EMPLOYMENT OBJECTIVE

To acquire a position that will utilize my strong sense of customer service

and interpersonal skills as a responsible and motivated team player.

EMPLOYMENT

2009 - Confidential -Currently Employed

IT consulting Firm

Norcross, GA

(HR Executive- Sales Support-Accounts Receivables)

HR Executive and Sales Support

. Coordinate sales support processes, implementations and other sales

support activities.

. Provide Liaison for CEO,VP,HR and BDM

. Support and execute BDM efforts and coordination with HR as needed

. Assist with request for proposals/information

. Maintain relations with clients

. Perform Drug and Background screenings for all new consultants

. Book travel arrangements for all consultants and employees

. Managed phones and position inquires

. Calendar Coordinator for CEO, VP, HR and BDM

. Coordinate meetings with potential clients

. Put together PowerPoint presentations for scheduled meetings with

clients and prospective clients

. Prepare and assist VP and BDM's loyalty, delivery and company profile

presentations

. Proactively worked closely with Administration, Contractors,

Consultants and other teams

. Attend meetings and lunches with VP, HR and BDM's

. Maintain company appearance and exemplify hospitality for client site

visits and meetings

Accounts Receivables

. Establish relations with all accounts

. Provide projections to the account and CEO

. maintain up-to-date billing system through QuickBooks

. follow up, collection and allocation of payments

. carry out billing, collection and reporting activities according to

specific deadlines

. reconciliation of accounts and net terms

. monitoring customer account details for non payments, delayed payments

and other irregularities

. maintain accounts receivable customer files by following net and

contractual terms

. follow established procedures for processing receipts, cash etc

. investigate and resolve customer queries

. process adjustments

. organizing a recovery system and initiate collection efforts

. communicating with customers via phone, email, mail or personally

. Worked daily in MS Word, PowerPoint, Excel and other Administrative

software

Law Offices of Geoff Evans, LLC formerly Mosley & Evans, LLC 2004-2006 :

2007-2009

Lawrenceville, GA

(Legal Assistant/Office Manager)

. Duties include but are not limited to obtaining relevant and factual

information from perspective clients

. Coordinate requests between multiple parties involved in litigation

. Served as communication liaison between the firm, clients, attorneys,

insurance adjustors, courts and their personnel.

. Filed all new and existing cases with the clerk of courts

. Prepared cases for hearings by organizing files and preparing exhibits

. Responsible for intake of information from divorce clients

. Responsible for maintaining relationships between clients and the firm

. Scheduled appointments for attorneys and made sure attorneys were

punctual for all appointments

. Screen phone calls to determine potential legitimate clients

. Worked in QuickBooks for client billing

(Closing Coordinator/ Real Estate)

. Responsible for on call scheduling of closings

. Maintain good relations with all title companies and lenders with

great communication

. Confirming closings with borrower

. Managed multiple in office closings at one time

. Prepped files and loan documents for attorney pick up

. Responsible for accounts receivable and accounts payable

. Review documents after closing to make sure documents were executed

correctly

. Processed fax backs of documents to title company

. Prepared packages for shipment via FedEx and UPS

. Responsible for ordering all necessary supplies for business

Carl Wright Law Offices 2006-2007 Lawrenceville,

GA

(Receptionist/Administrative Assistant)

. Handled incoming calls using switchboard

. Assisted with pre-closing packages, prepped files and requested titles

and taxes

. Followed up with loan officers, agents, brokers, buyers and sellers

. Took care of all Post Closing Requests

. Scheduled Closings

. Worked in LandTech for data entry and searches

. Maintained the front waiting room, lobby, restrooms and conference

rooms.

. Signed for any drop off packages and dispersed all mail

. Responsible for lunch orders and pick-up for staff

. Kept up with billing and filing

EDUCATION

Presently Seeking BBA

High School Diploma

References: Given upon request

Contact this candidate