Customer Service Registered Nurse
Resume:
Objective
To join a growing company that allows me to utilize the skills that I've
developed in organization, customer service, communication, and leadership.
Profile
Motivated, personable business professional with multiple skills in dealing
with people and problems. Diplomatic and tactful with professionals and non-
professionals at all levels. Accustomed to handling sensitive, confidential
situations. Demonstrated history of developing successful plans to deal
with personal and financial problems.
Flexible and versatile - able to maintain a sense of humor under pressure.
Poised and competent with demonstrated ability to easily work in multi-
cultural environments. Thrive in deadline-driven environments. Detail
oriented. Excellent team-building skills.
Skills Summary
Customer Service Experience Training/Safety Coordinator
Emergency Evacuation Coordinator Volunteer Youth Sports Coach
CPR Certified
Staff Administrator OSHA Safety and Training
Facilities Director Certification
International Foursquare Licensed Bachelors Degree in progress
Minister Proficient in Microsoft Excel
& Word Programs
Professional Experience
Communication: Reports/Presentations/TRAINING
o Planned, developed, and presented techniques for dealing with
hazardous situations.
o Developed and managed internal safety audits.
o Maintained professional correspondence with customers, vendors,
counseling, and ministry contacts.
o Conduct group sessions on counseling, financial stability, safety, and
well being techniques.
o Provided training of new employees.
Customer Service/Marketing/Problem Solving
o Oversee front-office operations and provide impeccable customer
service:.
o Handled customer phone calls and resolved customer issues.
o Developed and implement new safety procedures in customer service:
o Developed customer service protection plan.
o Implemented customer/employee emergency defibulator system.
DETAIL MASTERY & Organization
o Worked as youth minister and assistant pastor for over 15 years:
o Develop and maintain weekly, monthly, and yearly budgets.
o Supervised maintenance and rental programs.
o Created community outreach events.
o Provided leadership training.
o Developed and presented weekly messages and sermons.
Employment History
JULY 2010-OCTOBER 2009
Customer Service
Global Water Management
22590 N. Powers Parkway
Maricopa, AZ 85138
OCTOBER 2009-SEPTEMBER 2008
Assistant Manager
QuikTrip Corporation
20530 N. John Wayne Parkway
Maricopa, AZ 85239
AUGUST 2008 - JUNE 2002
Assistant Pastor-College & Career/Youth Pastor-Facilities Director
Westminster Foursquare Church
8091 22nd Street, Westminster, CA 92683
MAY 2002 - OCTOBER 2001
Assistant Pastor
Black Mountain Fellowship
Henderson, NV
OCTOBER 2001 - AUGUST 2000
Assisting Pastor- Youth Pastor
Faith Chapel Foursquare Church
Glendale, AZ
MARCH 2001 - AUGUST 1992
Training/Safety Coordinator - Ramp/Provisioning Agent
Southwest Airlines
Las Vegas, NV 8/92- 5/99
Phoenix, AZ 6/99- 3/01
JULY 1992 - MARCH 1991
Front Store Clerk/Warehouse
H & O Foods
Las Vegas, NV
Education
. Golden West College Spring Semester 2006
Huntington Beach, CA
. Life Pacific College Correspondence 2005
San Dimas, CA
. Community College of Southern Nevada Spring/Fall Semester 1991
Henderson, NV
. Mohave Community College Fall Semester 1990
Kingman, AZ
REFERENCES
Rev. Barbara Miller
Sr. Pastor
Black Mountain Fellowship
107 South Gibson Road
Henderson, NV 89012
Dan Deskins
Store Manager
QuikTrip
20530 N. John Wayne Parkway
Maricopa, AZ 85239
Dave Richey
Principal - Hare Continuation High School
12012 S. Magnolia Street
Garden Grove, CA
Kathryn Ybarra
Registered Nurse
Maricopa, AZ
Brian Stewart
Queen Creek, AZ
Personal Reference
Contact this candidate