Training Project
Resume:
Judy Warren Resume Contact Info: abih5f@r.postjobfree.com
Epic Certifications
Inpatient Orders (08,NVT 09, 10, 12)
Stork (09, NVT 10)
Ambulatory (10 NVT 12)
Clin Doc (10 NVT 12)
Epic Roles
Principle Trainer (Stork, Ambulatory and ClinDoc)
Builder (moderate experience see list below)
Senior Application Coordinator
Tester
Epic Build Summary
Procedures, Navigators, Menus, User roles, Security, Smarttext, Ordersets, Doc Flowsheets, Users,
Providers, Patients Lists, Smartsets, Preference List
Application Suites Proficiency
Microsoft Office
Captivate
Visio
PROFESSIONAL SUMMARY
Over ten (10) years of EMR experience. I have completed several Epic full life cycle implementations.
Demonstrated skills in implementation application management, EHR strategic planning in Epic projects.
I am certified in EpicCare Inpatient, Ambulatory and Stork. Performed several Epic implementations as a
Implementation Lead, Principle Trainer, Analyst, Builder, and Testing.
WORK EXPERIENCE
March 2012 – Present University of Maryland Medical Center
Epic Implementation Lead Analyst/ PrincipleTrainer
I TRAINING
II Provide training during Ambulatory and Inpatient and Stork EMR implementation for a variety of
multi-disciplinary departments and hospital.
III Prepared course curriculum to include instructor led guides, end user workbooks, tip sheets,
lesson plans and comprehensive assessments.
IV Scheduled trainers, maintain calendar schedule and work with project team to create specific
Block implementation calendar.
V Build out MST environment with specific patient information, scheduling,and inbasket folder
types. Duplicate patients and maintain ambulatory and inpatient patient duplication list. Work
closely with database admin to schedule snapshots and imports. Test the training environment.
Attend meetings at both operational and project levels.
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VI Shadowed physicians, nurses and other ancillary staff to help with any issues or gaps in
knowledge
VII Communicated issues and opportunities for enhancements and training; successes and failures;
and participated in the daily calls and meetings
VIII Prepare weekly report for project management team on training stats to include number of end
users trained, scheduled and not scheduled.
IX Ensure Staff Competency to improve outcomes
X Proctor Simulated Based Training
XI Work with assigned coordinators to schedule end user training and register them in Health Stream
XII ANALYST
XIII Clinic workflow analysis, shadow physicians and nurses, lead client kick off sessions, attend
work flow/walk thru, assist with dress rehearsals, lead on Review Build and Validate Session.
Prepare gap analysis.
Participated in product design and enhancement process
XIV
January 2010 – March 2012 Dell Inc
Epic Principle Trainer
TRAINER
XV
XVI Stork and Ambulatory Principle Trainer
XVII MST Environment patient and end user build for all roles
XVIII Conducted instructor led training for all staff
XIX Credential and Schedule new Epic trainers involved in training or support
XX Works together with the environment coordinator to establish a standardized process for the
development, organization and quality of all patients used in the training environment
XXI Responsible for one-on-one and classroom training of healthcare professionals (primarily
physicians, mid-level providers and other clinical staff)
XXII Responsible for the development and maintenance of all training materials including trainer
guides, end user workbooks, proficiency testing and quick start guides
XXIII Development of curriculum for all physician specialty training
XXIV Managed schedule for classroom training
XXV
XXVI GOLIVE SUPPORT
XXVII Assisted physicians in building user preference lists and SmartPhrases
XXVIII Zone leader and individual support for physicians during six Epic hospital go lives
XXIX Member of multiple teams such as various specialty workflow committees.
XXX
XXXI POST GOLIVE OPTIMIZATION
XXXII ANALYST
XXXIII Analyzed and reengineered clinical processes workflow information to establish current
processes and determine the needs for improved patient care
XXXIV Built and maintained smart tools - smart set, smart phrase, smart group etc to reduce
documentation time and increase efficiency of physicians
XXXV Update and documented the master files - user record (EMP), provider record (SER), profile
(LPR), securities (ECL), preference list (LPF), Navigators (LVN), Roles (E2R), Procedure (EAP),
Computerized Physician Order entry (CPOE) and other INIs as needed to suit the specific
functions of the clinicians
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XXXVI Supported end users in resolving issues with navigation, orders, troubleshooting, patient
care plan information, keyboard key combinations, efficient Epic system usage and other on-site
issues.
XXXVII Prepared test data and performed system testing, retesting and assigned defects
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2007 - 2010 Bon Secours HSO
EPIC Inpatient Orders / Epic Principle Trainer /Clin Doc Application Specialist
Worked
with clinicians to train and support implementation of EPIC EHS.
Assisted
with the planning, development, evaluation and delivery of training of hospital employees on the clinical
system and other computer applications.
o Develope
d the training curriculum, training materials, and system manuals
o Provided
extensive training to physicians
o Provided
one-on-one training and golive support to clinicians during application roll-out
Participat
ed in the Big Bang golive for 6 Hospitals.
Assisted
providers with full documentation and CPOE.
Delivered
on-going staff support for system enhancements. Worked with builders to resolve post go-live profile,
security and department build issues.
Provided
system consulting, system analysis, and training for Epic implementation.
o Assisted
in workflow design, configuration, support and maintenance
o Analyzed
business requirements and develops design specifications and test plans to meet business requirements
o Built
preference lists, smart tools, and templates
o Entered
orders into Epic (CPOE); developed order sets
Collabora
ted with business and technical staff in planning, executing, and documenting testing of inpatient
workflows. Provided on-call support, reported system errors and defects to Tier 3 Help Desk Support.
2003 - 2007 Department Of Defense
AHLTA Senior Trainer
Provided classroom training and On the Job Training (OJT) for AHLTA Electronic Medical Record
(EMR) system throughout assigned DOD medical facility (Ft Jackson, S.C.)
Worked with medical staff to ensure proper usage of AHLTA.
Provided help-desk support for AHLTA.
Provided statistical reports to the Commander on completion of medical encounters.
Managed the overall classroom training and On the Job Training (OJT) for the implementation of an
Electronic Medical Record (EMR) throughout DOD Medical Facilities around the world (software named:
AHLTA, formerly CHCSII).
Managed project scope, timeline, customer issues, timeline and resource mobilization to ensure the
success of the implementation. Manage the day-to-day lifecycle of project activities, interfacing with
multiple partners.
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Created and maintained comprehensive training activity plans and schedules under the direction of
Unisys Management. Facilitated cross-functional project team meetings. Directed consultants and partners
for high profile project implementations. Ensured timeliness of delivery. Led creation of, and presented
project deliverables. Managed project budget and status reporting.
1999 - 2003 Department of Labor
Program Manager
Managed Department of Labor OASAM/ITC Training division.
Supervised trainers and hardware support personnel.
Managed course development and delivery of platform instruction for DOL employees.
Developed and implemented employee training tracking system using Access.
Identified and analyzed system requirements; translated these requireements for design, development,
testing and documentation of software applications.
Worked with in-house software developers to prepare and train newly developed and revised training
material.
Conducted desk-side coaching for the Secretary of Labor’s Office Staff.
Prepared and delivered presentations on issues concerning upgrading from one Office suite to another,
converting files, and other technical issues.
Developed step-by-step training manuals, user’s guides and other training aids.
Provided technical training and assistance to help desk staff on Office applications.
Education
Antioch University at Philadelphia PA
Bachelor of Science
Other Professional Training
• SAP R/3
MM Configuration and Basic
• HIPAA
Certified
• Six
Sigma White Belt Certified
• SHRM
Certified
• AHLTA /
CHCS II - Certified Instructor
• SPS
Instructor
• ISD
(Westlake Internet Training)
• Web
Based Internet Solutions/CBT (Westlake Internet Training),
• Concepts
of Nursing Practice I for Articulating Students:
• Clinical:
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o Nursing Practice for Articulating Students
o Mental Health Nursing
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