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Customer Service Administrative Assistant

Location:
Sarasota, FL, 34231
Posted:
October 15, 2010

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Resume:

Joyce Gonzalez

**** **** ****, ********, ******* 34231

Phone: 954-***-****

Email: abih03@r.postjobfree.com

Objective To obtain a challenging position in the

administrative field with opportunity for

professional career growth.

Summary Excellent organizational and administration

skills, with experience in dealing with customers

and high level workloads within strict deadlines.

Now looking to start a new challenging career,

within a customer facing, administration position.

Key Skills . Administration

. Computer literacy

. Staff training

. Working within strict deadlines

. Retail Sales

. Customer Service

. Reception

. Supervision

. Professional liaison

Education High School Regents

Year Graduated: 1969

Professional 2009 - Present

Experience and Full Time: Macy's Department Store

Significant Full Time Customer Service/Sales Associate

Achievements

November 2004 - November 2009

Part Time: LandPartners of America - Sarasota,

Florida

Administrative Assistant to Director

Data Entry of Information pertaining to

Sellers/Buyers

Maintain Records of properties

Writing Correspondence

Maintains office supplies

Airline/Hotel Reservations

April 2000 - July 2004

Hospice Care Network - New York

Administrative Assistant to Head Nurse

Ordered patient services

Coordinated weekly meeting agendas and "Plan of

Care"

Sent daily orders to physicians

Assemble and update new patient medical records

Handle daily diverse, delicate and confidential

areas of the Hospice program

Joyce Gonzalez

January 1999 - April 2000

Orion Software Company - Ronkonkoma, New York

Help Desk Support - Educational Software and

School

District Medicaid Support to the Directors of

Special

Education Departments for 20 School Districts

January 1996 - January 1999

Bay Shore School District - Bay Shore, New York

Administrative Assistant to the Superintendent of

Schools

Scheduling Superintendent Meetings

Tracking and Reporting Weekly Attendance of the

Districts student population to the State

Providing Information to the state for the

Districts State Aid Reporting

Record Keeping of Salary Changes for Staff in the

district

Record Keeping of College Credits and Certificates

earned by the Districts staff

September 1985 - January 1996

William Floyd School District - Mastic Beach, New

York

Administrator Assistant to the Directors for

Special Education

Update District Special Education computer system

Maintained 1,300 Students records

Assisted Administrators in their Annual Reports

Scheduled Monthly Meetings for the Committee on

Special Education

Trained and Supervised Staff use of System

Compiled information to forward computerized

Billing to NY State for the District's State Aid



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