CHRISTOPHER J. KURKA
**** ***** **** ******, ** 44256 ? Cell: 330-***-**** ? E-
Mail: abigw9@r.postjobfree.com
CAREER SUMMARY
Production supervisor and senior customer service and logistics
representative with extensive experience in manufacturing industry.
Creative thinker committed to improving office/shop floor organization,
safety and enhancing productivity in all aspects. Strong communication and
organizational skills. Self-starter with solid work ethic, decision making
and problem resolution skills. Managed and performed diverse
responsibilities with strong experience in:
Production Supervision
Accounts Receivable
OEM Customer Service
Inventory Control
Customer Dispute & Resolution
Microsoft Office
Safety Leadership
Report Generation
Process & Flowpath
Billing and Order Entry
Shipping / Logistics
Shop Floor Operations
PROFESSIONAL EXPERIENCE:
ALCOA INC. Transportation Products Division Cleveland, OH 44105
1997 - 2009
$30.7B leading producer of primary aluminum and fabricated aluminum.
Global Trade Compliance Coordinator
2008 - 2009
. Developed procedures and wrote work instructions for long term
archiving of export/import paperwork.
. Audited compliance of export/import documents for compliance and
worked with foreign location.
. Tracked and maintained compliance and accuracy of several
shipping/receiving locations including foreign
. Wrote work instructions for export/import audits resulting in
decreased learning curve for new employees and increased uniformity of
practices.
Senior Customer Supply Chain Representative/Inside Sales and Logistics
2002 - 2009
First point of contact for "Big 3" OEM Automakers for any production
delivery issues. Ensured uninterrupted flow of product to assembly plant
to support auto builds. Arranged for and track air and ground expedites.
Performed purchase order review, Terms and condition review, manual order
entry, invoicing and accounts receivable to reconcile profit / loss
statements per Sarbanes-Oxley act. Updated pricing structure for all OEM's
and other customers each quarter due to fluctuation of metal prices.
Worked directly with internal production and planning liaising with
customer on forecast builds. Tracked supplier performance and Orders to
Cash.
. Received commendation from Business Unit President for getting Ford Q1
rating reinstated.
. Received commendation from GM Lordstown assembly plant for logistical
expedite work which avoided a costly plant shutdown.
. Maintained 100% delivery and communications accuracy to Ford assembly
plants for 13 consecutive months.
. Trained and monitored new CSR's on internal ERP and customer systems,
A.R. and internal order systems.
. Extremely proficient in Oracle ERP Order and Billing system, EDI,
ASN's (Advanced Ship Notice) to customer systems, Ford DDL and
Chrysler SMART DDL systems. Exposure to 6 Sigma / Lean Manufacturing /
TOC
. Received all CSR duties and exportation responsibilities for 6 new
high-end European customers: Audi, Aston Martin, McLaren, Lamborghini
Mercedes Benz and Porsche.
. Oversee supplier shipping/receiving and warehousing departments and
developed procedures to streamline processes.
. Prepared orders and documentation for export, including BOL, manifest,
packing slip. Verified INCO terms, denied parties check and verified
all documentation matched purchase order.
Production Supervisor
2001 - 2002
Directed 14 hourly union employees in a state of the art aluminum wheel
forging production facility with budget of $5.6MM. Managed safety,
quality, output, equipment maintenance, union relations and adherence to
EPA guidelines for VOC's (Volatile Organic Compounds).
. Received commendation from plant superintendent for working over
15,000 man hours without recordable injury to crew.
. Set several production records for GPPMW (Good Pieces Per Man-hour
Worked).
. Received commendation from Business Unit president for successfully
fighting oil fire without injury; drastically minimizing down time and
damage to press and robot equipment.
. Shift consistently out-produced other shifts by 4% to 6% with 1.7%
less scrap over a period of 9 consecutive months.
Manufacturing Coordinator
1999 - 2001
Developed scrap reduction program. Created scrap and production metrics.
Reconciled reported scrap and production versus actual scrap and production
on a weekly and monthly basis. Managed inventory and shipping procedures.
. Reduced scrap by 33% resulting in a savings of over $40K per month by
co-developing a reheat loop and reprogramming robots to reheat billets
that were removed from furnace but never used due to low temperature.
. Instituted stable and robust processes for accurate scrap and
production reporting. Increased accuracy of reporting over previous
system.
. Filled in 4 days per week as production supervisor while still
performing regular duties.
. Exposure to 6 sigma (DMAIC) / LEAN Manufacturing / TOC (Theory of
Constraints)
Process Engineer
1998 - 1999
Managed departmental quality program. Performed troubleshooting of
quality issues and presented resolutions to problems in downstream heat-
treat, cold work and age processes. Met weekly with suppliers and
customers to address quality issues and discuss process improvements.
. Developed stable process and procedures that were submitted as "best
practice" worldwide.
. Leveraged computer knowledge and resources reducing time and
paperwork.
. Developed forging die component database that tracked performance
trends permitting more timely and efficient replacement of dies and
components saving over $15K per month in scrap and die change
downtime.
. Identified, investigated disparity in scrap and production counts on
ShopFloor software versus physical count and made modifications to
software system to reconcile.
. Filled in as 3 shifts per week as a production supervisor while still
performing assigned duties.
. Exposure to 6 Sigma (DMAIC) / LEAN Manufacturing / TOC
Hourly Production Technician
1997 - 1998
Various hourly production assignments in aluminum manufacturing
plant:
. Repaired 1st strike aluminum aircraft forgings. Operated oil steam
hammer dies, fork truck, high capacity saw, 50K ton forging presses
and. 6 axis cold-working machine. Tracked quality and rejection rates.
. Operated large fork trucks moving product and raw material to support
production and customer shipment.
OTHER EXPERIENCE
Hy-Level Products Strongsville, OH
1993 -1996
Apprentice Machinist
Set up and operated Brown & Sharp Single Spindle, Acme Gridley multi-
spindle screw machine, 5 axis CNC mills
Attended journeyman machinist school.
Trico Machined Products Bedford Heights, OH
1988 - 1993
Apprentice Production Machinist
Set up and operated various mills and grinders that produced parts to
customer print and maintained tolerances of less than .002"
Attended journeyman machining school. Worked with exotic materials to
produce prototype parts for oil, chemical and aircraft industries.
EDUCATION
. Cuyahoga Community College Course of study: Trigonometry, Auto-CAD,
Computer Operating Systems and repair, machining, machine tool
technology, Auto-Cad
. Lake County Community College, Course of study: Machining process,
geometry, trigonometry, machine tool technology.
. Kent State University 1977-1978
Course of study: Psychology, History, Geometry