Quality Control Manager
Resume:
Julita M. Carter
Ridgecrest, Ca. 93555
*******@***.***
Qualifications Summary
. Five + years experience in overall contract performance;
Budget analysis and development; Contract administration;
Quality Control and Safety Program development; Logistical
Management; Certified in all aspects of collection of
delinquent consumer and secured loans.
Professional Experience
2009 to Present Quality Control Inspector - China Lake Support Contract,
China Lake, CA
Alutiiq-Mele, LLC
As a Q.C. Inspector, my main job duty is to go out into the
field and inspect various facilities, grounds, and equipment to
make sure the level of service is performed as per the
contractual agreement. Assist my department to make sure
specific standards are being met. Ensure that we are in full
compliance and that a quality assurance program is being
maintained. Collect and report findings into a database that
compiles the data that also provides us with pertinent
information. Discrepancies are also documented and reported.
2006 to 2009 Resources Assistant/Quality Control Inspector -- China
Lake Support Project, China Lake, CA
Linc Government Services, LLC
Perform various human resources functions such as, preparing and
researching travel arrangements, including airfare, lodging, per
diem rates, and incidentals . Responsible for the inputting
payroll of 200 employees into companies' computer program,
MAXIMO ensuring the accuracy of time sensitive matter by the
required deadline. Process and monitor incoming purchase
requisitions, inventory control, and receipts. Audit and
maintain reports. Under the Quality Control Inspector, I
inspected various buildings to ensure work was performed in
accordance with contract specifications. Maintain documents and
files in accordance with regulations for submittal to the
supervisor/manager. Record and maintain customer survey and
satisfaction documents. Accompany government personnel during
the inventory of the government issued equipment. Assist in the
administration of company Safety and Quality Control programs.
Review and interpret technical specifications and contract
requirements to develop, implement, and monitor a proactive QC
plan to effectively ensure tasks are executed in compliance with
contract specifications. Coordinate receipt, investigation and
response to customer complaints or defective work findings.
Identify corrective/preclusive actions to prevent recurring
deficiencies. Analyze technical specifications and specific work
elements to develop, implement and monitor valid safety programs
that effectively ensure tasks are executed in compliance with
local, state, and federal Occupational Safety and Health
Administration (OSHA) rules and regulations. Investigate and
review accidents and injuries, determine cause based on
consideration of contributing factors. Performs analytical
research for special projects and reports, such as resolving
reporting and accounting system discrepancies.
2005 to 2006 Support Services Manager -- China Lake Support Project,
China Lake, CA
BMAR & Associates, LLC
Managed 5 departments to include Grounds Maintenance, Hazardous Waste
Disposal, Weed and Pest Control, Housing Construction, and the Ordnance
Support Division. Performed analytical research for special projects and
reports. Provided detailed technical advice and assistance in areas of
specialized management to effectively ensure tasks are executed in
compliance with contract specifications. Responsible for accomplishing
assigned work in a manner that ensured personal safety and the safety of
others. Accompanied supervisors on numerous job walks and provide
necessary support. Familiar with SOP's and technical publications of the
ammo receipts, inventory, packing, shipping, and storage. Responsible for
all supervisory functions of the Ordnance Support Division. Provide
Managerial supervision to thirteen personnel. Managed the operations of
fifty-four specialized and general-purpose Ordnance and Inert munitions
storage facilities, to include Inventory Management, shipping and
receiving of Arms, Ammunitions, and Explosives (AA&E) and inert items.
Coordinated with Supervisor and Ordnance Specialist's (Q.A.'s) to ensure
that all required delivery dates (RDD) and priorities for
shipment/receipts of arms, ammunition, and related components were met.
Ensured 100% inventory accuracy for all items at the main magazines,
ranging from, inert items, ammunition, bombs, missiles, guidance
sections, fins, and many more. Ensured all magazines were properly
inventoried and inspected per the departments SOP's and related
government instructions. Ensured that the Supervisor, Ordnance Specialist
(Q.A.'s), and Inventory Crew collect and compile inventory results for
the preparation of inspection schedules and unscheduled inventories.
Ensured that an Explosive Safety Self Audit (ESSA) was conducted and
successfully completed prior to an Explosive Safety Inspection (ESI).
Responsible for ensuring that all personnel possess the appropriate
qualifications, certifications, and licensing to perform the duties of an
Ordnance Handler and/or Ordnance Specialist. Implemented enhanced Safety
and Quality Control programs. Ensured that employees were in compliance
with all applicable safety and occupational health requirements.
Interacted on a daily basis with internal and outside offices to resolve
problems independently without involving senior level officials. This
task requires an astute awareness of programs and management's approach
to problem resolutions.,
2005 to 2005 Resources Assistant -- China Lake Support Project, China
Lake, CA
BMAR & Associates, LLC
Performed various human resource functions. Prepared and trained
for promotion to upcoming Support Services Manager. Proficient
in the utilization of computerized statistical databases to
retrieve crucial information for report preparation. Based on
information extracted from major automated reporting systems,
prepared major reports and memoranda for senior level officials
and outside inquiries relative to key programs and projects.
Responsible for inputting critical data into companies' computer
program, MAXIMO. Prepared and submitted all corresponding
documentation including, but not limited to, inventory records,
receipt documents, shipping documents, reports of discrepancy
and all necessary reports and submittals. Effectively conducted
major space utilization studies which were used to eliminate
excess storage area, conserve appropriated equipment, etc.
Administration of this type study requires the selection of a
contractor tasked with orchestrating the reduction in space,
continual interaction with office and technical personnel to
resolve critical problems and negotiate sensitive issues.
Responsible for accomplishing assigned work in a manner that
will ensure personal safety and the safety of others. Required
to observe all safety precautions applicable to assigned duties
and report any unsafe conditions or equipment to my direct
supervisor and/or Project Manager.
1999 to 2005 Member Service Representative -- AltaOne Federal Credit
Union, Ridgecrest, CA
Provide a broad range of Credit Union services to members via
telephone and personal contact. Prepared and processed numerous
as well as various banking transaction requests. Respond to
member inquiries such as loan applications, statements, copies
of checks, payment and deposit research, auditing of share and
draft accounts and loans, quote payoffs on loans and credit
ratings. Assist with general Credit Union information relating
to savings rates, loan rates, VISA, certificates, share and
share draft accounts. Processed and finalized all personal,
VISA, certificates, and auto loans. Experienced in cross selling
life and disability insurance.
Also, from 11-99 through 03-02 I worked as a debt collector in
the Financial Management and Recovery Department. I analyzed and
prepared financial budgets, memos, and assisted members in
financial counseling. Prepared reports for loan repayment and
modification programs.
2003 to 2004 Special Accounts Representative -- San Diego Metropolitan
Credit Union, San Diego, CA
Responsible for the collection of delinquent consumer and
secured loans from 30 to 44 days past due. Thoroughly analyze
all historical data throughout the delinquency.
Education
. Cerro Coso Community College, Ridgecrest, CA. ; Associate
in Business, 2009; 3.6 out of 4 Point GPA; 240 Semester
Hours
. Cerro Coso Community College, Ridgecrest, CA; 1992 GED
Professional Training
. OSHA 10-Hour Training October 2009 (Certificate)
. OSHA 30-Hour Training April-Sept 2010 (Certificate)
. How To Excel As A First Time Supervisor and Manager, May
2006 (Certificate)
. Anti Terrorism Level 1 Awareness Training, Mar. 2006
(Certificate)
. Service Contract Act, Nov. 2005 (Certificate)
. Advanced Collections/Bankruptcy and Collections, Jun. 2002
(Certificate) CPE credits earned
. How To Legally Collect Accounts Receivable, Sept 2001
(Certificate) CPE credits earned
. Microsoft Outlook/Office, Aug. 2001
. Effective Communications Course, Jan. 1998
. Auditing and Clerical Procedures, Oct. 1997
Professional Ratings, Awards, and Recognitions
. Metropolitan Who's Who of Executives and Professionals
Honored Member Sept. 2006
Other Information
. Currently possess a Secret Clearance, level-Secret as of
06/2006
. Proficient in Spanish. Typing speed 45+ wpm.
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