Customer Service Data Entry

Michelle Cobb

P.O. Box ***

Achilles, Virginia **001

804-***-****

Objective: A position utilizing initiative, management, technical and

organizational skills.

Education:

Martin Community College Williamston, North Carolina

Electronic Computer Programming Inst. Virginia Beach, Virginia

Southside Community College Keysville, Virginia

Medical Terminology Chesapeake, Virginia

Experience

March 2006 – April 2010 Sentara Williamsburg Home

Care – Office Manager

Process accounts payable,

order all supplies for facility

(medical and office).Schedule

appointments, manage calendars, manage

medical supplies, all equipment, manage

facility. Supervise 3 positions.

May 2002 – March 2006 Sentara Leigh Atrium/ Halifax Bldg

Secretary- Workers’ Compensation/

Secretary for Occupational Health

Data entry, process all EOR’s for

injuries, answer phones, filing,

assigning cases for treatment,

schedule appointments for new hires,

customer service, order supplies for

Occ. Health, run and process notices, letters

to employees.

May 2001 – March 2002 Sentara Norfolk General Hospital &

Leigh Occupational Health Dept.

Data entry and processing for workers’

compensation, filing of medical records,

greeting employees and new hires for

Sentara, manage front office, order supplies

for office supplies and medicines needed

for dept.

November 1999 – February 2001 Mattress Discounters – Administrative Asst.

Accounts payable, data entry, inventory

mailings, delivery analysis, purchasing

office supplies, daily paperwork, daily

office duties.

January 1998 – June 1999 Longwood College – ARA – Administrative

Maintain work order system, customer

service, data entry, monitor heating/ air

system, track and disperse supplies, general

office duties.

March 1992 – December 1997 Hampden-Sydney College- Administrative Asst.

Maintain work order system, customer service,

billing for water and electrical customers,

employee timecards, manage vandalism

data base, campus key control, managed

inventory and purchasing for office supplies,

data entry.

Reference:

Debbie Marshall Sentara Health System 757-***-****

Esther Jones Sentara Health System 804-***-****

Line’ Russell-Murphy Sentara Home Care 757-***-****

Brenda Swindell Sentara Workers’ Comp 757-***-****

Christine Weygand Sentara Home Care 757-***-****

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