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Customer Service Assistant

Location:
Capitol Heights, MD, 20743
Posted:
October 30, 2010

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Resume:

EBONE’ T. CORBIN

**** ****** **** **. ******* Heights MD, 20743

Home: 240-***-**** Cell: 301-***-****

Email: abiglm@r.postjobfree.com

WORK EXPERIENCE:

Hospitality/Cleaning Ambassador

Block by Block Washington, DC 10/10-Present

Offer Pedestrian a Greeting & Assistance

Provide a variety of Recommendation

Wiping & straightening of public fixtures

Lift items at least 50lbs

Teacher Assistant

09/08 – 08/2010 C.H.I.L.D Center Upper

Marlboro,MD

Enforce safety rules.

Remain with children at all times and assist with afternoon snack service

Attend required 6 hours of professional growth annually.

Assist with planning and conduction of daily activities for the children in the Program.

Prepare material required to implement the daily activity plans.

Manage the distribution and collection of games and materials used in activities.

Inform Program Director of supplies and equipment needed for use with children.

Keep daily attendance and report absences in accordance with center policy.

Carry out the Program’s discipline policy and report persistent behavior problems to Program Director.

Receptionist

12/07 – 02/08 Together Care, Inc. Upper Marlboro,

MD

Greeted, welcomed and announced visitors to the Office. Answered telephones (internal and external

calls); screened calls, took messages for personnel and visitors when necessary.

Maintained office files and records both confidential and proprietary in nature.

Xeroxed, files and additional duties as assigned.

Receptionist

06/05 – 07/06 Prince George's Community College Largo,

MD

Greeted, welcomed and announced visitors to the Office. Answered telephones (internal and external

calls); screened calls, took messages for personnel and visitors when necessary.

Maintained office files and records both confidential and proprietary in nature.

Answered telephones, coordinated messages, and routed calls to appropriate individuals throughout the

department.

Xeroxed, files and additional duties as assigned.

Transmitted information or documents to customers, using computer, mail, or facsimile machine.

Scheduled appointments as well as maintained and updated appointment calendars utilizing Outlook.

Analyzed data to determine answers to questions from customers or members of the public.

Provided information about establishment, such as location of departments or offices, employees with the

organization, or services provided.

Teacher’s Assistant

08/04 03/05 Prince George’s County Child Care Center Upper Marlboro,

MD

Eboni Corbin’s Resume

Page 2 of 2

Enforced safety rules.

Remained with children at all times.

Assisted with afternoon snack service

Attended required 6 hours of professional growth annually.

Teacher’s Aide

12/02 – 07/04 Catherine Little’s Day Care Center

Landover, MD

Enforced safety rules.

Remained with children at all times and assisted with afternoon snack service

Attend required 6 hours of professional growth annually.

Assisted with planning and conduction of daily activities for the children in the Program.

Prepared material required to implement the daily activity plans.

Managed the distribution and collection of games and materials used in activities.

Informed Program Director of supplies and equipment needed for use with children.

Kept daily attendance and reported absences in accordance with center policy.

Assisted with the children’s homework and maintained a clean atmosphere for children and staff

Discussed assigned duties with classroom teachers in order to coordinate instructional efforts.

Prepared lesson materials, bulletin board displays exhibits, equipment, and demonstrations.

Tutored and assisted children individually or in small groups in order to help the children master

assignments and to reinforce learning concepts presented by teachers.

EDUCATION:

Largo High School

Largo, MD

Graduated – June 2004

Prince George's Community College

Largo, MD

Major: Associate of Arts in Theatre

Expected Graduation Date: May 2010

SKILLS:

MS Office Suite

Internet

Customer Service and Interpersonal Skills

REFERENCES AVAILABLE UPON REQUEST



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