Manager Management

__________________________________________

Karen A. Allen

**** *********** ***. **** 314-***-****

Florissant, MO 63033 Cell 314-***-****

Email: abigk5@r.postjobfree.com

___________________________________________

Summary of Qualifications:

> Processed and analyzed loans documents with the utmost

confidentiality.

> Created and enhanced company policy and procedures.

> Experience in planning and managing projects, meet budget and timeline

requirements.

> Saved DNI Properties revenue by reviewing the procedures for mailing

statements and office supplies.

> Created and implemented new training process for new employees

Office Management Project Management Microsoft Office

2007

Staff Management Budget Creation Problem Solving

Decision Maker Detail Oriented Licensed

Realtor

Professional Experience

DNI Properties, Inc.

2007 - 2010

Community Support Supervisor/Office Services Coordinator

. Supervise the Community Support Team

. Assist Senior Community Managers with assigned portfolio

. Oversee office operations and ensure it runs efficiently

. Compile information for title companies, lenders and realtors

regarding the sale of property to ensure a timely closing

. Prepare community management contracts

. Prepare correspondence to communities

. Provide management with daily, weekly and monthly reports

. Coordinate community projects

. Conduct employee performance reviews

. Interview potential employees

. Coordinate new employee orientation and training

. Handle community phone calls and transfer to appropriate manager

Sr. Community Support Coordinator (Assistant Property Manager)

. Assist three Community Managers in delivering top quality property

management services to homeowner/condominium associations

. Acquire bids from vendors for community projects

. Create policies and procedures

. Coordinate with maintenance division to resolve homeowner issues

. Inspect communities for violations and prepare community violation

letters

CitiMortgage, Inc.

2006 - 2007

Investor Reporting Specialist

. Compile all required documentation for Fannie Mae on monthly basis

. Reconcile and analyze specific security loan pools sold to government

lending agencies.

. Analyze/ research all out of balance conditions

. Calculate and complete all financial transactions associated with

investor remittance

. Responding to various investor inquiries

. Ensure all activities are completed with contractual guidelines and

deadlines

GE Commercial Distribution Finance

2000 - 2006

Collateral Analyst

. Supported Account Managers with loan portfolio

. Compiled and verified the accuracy of documents

. Analyzed financial reports, to ensure the customer has sufficient

collateral to cover loan

. Advised customers of problem areas which needed to be addressed

. Reconciliation of collateral, loan and bank statements

. Initiate ACH/Wire transfers to controlled bank accounts

. Ensure proper cash application

. Worked directly with the Treasury Department to ensure timely funding

. Data Entry

. Create monthly reports for management

Missouri Licensed Referral Sales Associate

. Refer clients to active agents regarding the buying or selling of a

home

. Trained to draft and compile all necessary legal documents to complete

sale

. Create Comparative Market Analysis

. Knowledgeable of FHA/VA/Conventional guidelines

EDUCATION

Truman State University

Kirksville, Missouri 63501

Bachelor of Science

~

Missouri Licensed Realtor - 2003

Microsoft Office Suite Training

Windows XP

Basic Accounting Course

REFERENCES

Promptly furnished upon request

Contact this candidate