Training Development

Mike Hilmo

*** *. **** *. ? Lehi, UT ***** ? 801-***-**** ? *******@*****.***

EXcerpts : Letters Summary of SKILLS

of Recommendation

Software training

Language teaching, testing and training

Trainer/teacher development

Curriculum development

Instructional design

Program evaluation

French proficiency

Microsoft Office tools

EMPLOYMENT

"I can Software Trainer 2007-present

unequivocally SirsiDynix, Provo, UT

recommend Mike as a

dedicated,

enthusiastic

employee with

strong leadership

skills... [His]

knowledge and

background in

instructional

design have been

extremely

valuable."

- Debbie Simpson

Education Services

Supervisor,

SirsiDynix

Deliver onsite and long-distance training in English and French

throughout the U.S. and Canada empowering 1000+ library staff

annually in the educational and public sectors to use their ILS

software

Obtain 95+% customer satisfaction rating as determined by

customer evaluation surveys

Design and develop training curriculum based on sound

instructional design principles, including assessing training

performance.

Create and edit training agendas and end-user guides aligned

with industry standard style guidelines to support trainers and

customers throughout the training process.

Create and edit storyboards used in developing WBT

presentations for online training.

"Mike is an Teacher Assistant, Language Teaching Methods (LING 2006-2007

excellent 478)

practitioner... He Brigham Young University, Provo, UT

is a skilled

teacher trainer."

- Adrielle Herring

Part-time Faculty,

BYU

Trained and mentored 100+ language instructors on implementing

SLA (Second Language Acquisition) teaching and learning

principles for 10+ languages

Evaluated the performance of 100+ language instructors for 10+

languages

"[Mike's] expertise Senior Developer 2004-2007

in language and Missionary Training Center - Brigham Young

instruction is University, Provo, UT

significant. His

enthusiasm for

helping others

learn and improve

is contagious."

-Christopher

Randall

Director of

Development,

Missionary Training

Center - BYU

Trained and managed 3 teams of TALL

(Technology-Assisted-Language-Learning) content developers on

use of authoring tools

Communicated with client, Development management and software

authors to provide client feedback to inform product

development

Documented processes and criteria for TALL content development

Designed, developed and evaluated second language teaching and

learning tools for classroom use for 5+ languages

Taught self-directed language-learning strategies to 300+

learners in a large group setting

EDucation

"[Mike] is a great MA Language Acquisition and Teaching 2001-2006

guy with a terrific Brigham Young University, Provo, UT

work ethic. He gets

things done!"

- Michael Bush

Thesis advisor,

BYU

Minor: Instructional Design and Production

Thesis

GPA 3.81

BA French Teaching/Botany 1991-2001

Brigham Young University, Provo, UT

Double major

ACTFL OPI French Rating: Advanced-high

GPA 3.05

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