David G. Tabb
Opelousas, La *****
Telephone: 337-***-****
Email: abighk@r.postjobfree.com
Introduction:
Over 20 years of Retail Management experience with achievements in
Standards for Excellence (SFE), 300/500 Masters Club, Association of
Finance and Insurance Professionals (AFIP), Presidents Club, and a
consistent Customer Satisfaction Index (CSI) rating above the National and
Regional standards. A proven track record with a can do attitude as a
professional in the area of Retail Management.
Trained and promoted several individuals over the years through the ranks
of Retail Management. Additional experience includes marketing and
advertising in all types of media to drive traffic and increase sales
opportunities.
Performance:
General Sales Manager for Louisiana Motors, Inc.
* Doubled sales forecasted by General Motors in first two (2) years and
increased sales over 20% in the third year.
* Increased profits by 20% the first year and 7% thereafter.
* Maintained above standard National and Regional CSI rating on a
monthly and yearly basis.
* Accomplished General Motors SFE in both quarterly and yearly
objectives.
* Trained 100% of sales staff to become certified with General Motors.
* Consistently remained in the top 10% of the South Western Regional
Zone Dealerships.
General Sales Manager for Bordelon Motors,
* Increased sales by 40% in the first year and maintained the same level
of sales over the next 5 years.
* Increased revenue by 25% and profits by 17% within three (3) years.
* Developed guidelines for Blue Oval Certification for entire Retail
Facility including sales, service and parts.
* Acted as Customer Relations Manager to ensure high customer loyalty
and satisfaction.
* Trained 100% of sales staff to obtain certification with 50% reaching
Master Certification.
Business Manager for Saturn of Lafayette
* Increased finance and insurance profits by $400 per contract through
sales of extended warranties, insurance and other after-market
products.
* Completed and passed course in Association of Finance & Insurance
Professionals (AFIP) (less than 10% of business managers in Louisiana
have completed this course)
Work Experience:
General Sales Manager January 2006 - February 2009
Louisiana Motors, Inc - Mann Companies
New Iberia, La
Ordered and controlled inventory levels to meet market demand and maximize
profits. Created necessary reports and logs to forecast and track sales and
profits. Designed advertising campaigns in both electronic and print media
to increase showroom traffic. Calculated payroll commissions and bonuses
for sales consultants and managers. Controlled expenses to maximize
profits. Worked with other managers to ensure high customer loyalty and
satisfaction. Hired and trained sales consultants in product knowledge and
sales techniques to increase closing ratios as well as attaining high
customer loyalty and satisfaction.
General Sales Manager October 1999 - January 2006
Bordelon Motors, Inc.
Opelousas, La
Ordered and controlled inventory levels to meet market demands and maximize
profits. Developed reports and logs to forecast and track sales and
profits. Designed both electronic and print media campaigns to increase
showroom traffic. Controlled expenses to maximize profits. Created entire
facility guidelines for Blue Oval Certification including sales, service
and parts. Hired and trained sales consultants in product knowledge and
sales techniques to increase closing ratios as well as attain high customer
loyalty and satisfaction.
Pre-Owned Manager April 1997 - October 1999
Saturn of Lafayette - Mann Companies
Lafayette, La
Controlled pre-owned inventory levels to meet market demands and maximize
profits. Created advertising campaigns to increase floor traffic. Hired and
trained sales consultants to perform in a professional manner to ensure
increased sales, customer satisfaction and owner loyalty.
Business Manager March 1992 - April 1997
Saturn of Lafayette - Mann Companies
Lafayette, La
Developed strong relationships with financial institutions to create a
strong business portfolio. Prepared and reviewed finance contracts with
customers and packaged contracts for bank approval. Worked with other
managers to maximize profits. Completed reports and logs to forecast and
track sales and profits.
Community Achievements:
Currently serving my seventh (7th) year as a member of the Opelousas
Catholic School Board. Co-chairperson of the Facilities committee and am
involved in the renovation of the school.
Served on the board of the Opelousas Kiwanis Club and two (2) consecutive
terms as club President. Served one (1) term on the Chamber of Commerce for
the city of Opelousas.