Chris Harding **** Narcissus Lane N. Maple Grove, MN 55311
612-***-**** abiggm@r.postjobfree.com
Senior Technology Executive
PROFILE
Strategic, visionary leader with extensive success leveraging innovative
technology solutions to drive operational efficiencies and continuous
improvement across multi-cultural, global and matrix organizations.
Inspirational executive presence coupled with collaborative customer facing
approach and exceptional communication skills enabling execution of viable
technological enhancements linked to productivity and profitability. In
depth, enterprise-wide leadership of diverse world-class full product
lifecycle development teams and platforms. Influential change agent
recognized for key M&A contributions and seamless transitions.
Business / Technology Alignment Leading Dispersed Global Strategic Product
Teams Roadmaps
SaaS, Hosted & Shrink-wrapped Complex Engineering Oversight of R&D and QA
Solutions Applications
Producing 10% Annual Low Cost Offshore AGILE / SCRUM
Productivity Gains Development Methodology
EXPERIENCE
INGENIX (External facing division of United Healthcare) - Eden 2007 - Present
Prairie MN
Senior Vice President of Engineering
Lead development of 100+ commercial products delivered as SaaS, hosted
solutions or shrink wrapped offerings to federal government, state
authorities and healthcare providers producing $1 billion plus in revenue
across 3 separate divisions. Administered $75 million budget with 800+
team members.
. Crafted technology roadmaps anticipated to result in SaaS being 80% of
revenue within 5 years.
. Attained 30% on-time delivery improvement following AGILE/SCRUM
methodology implementation.
. Raised productivity by 40% and lowered attrition from 25% to 8% in 12
month period by forming virtual captive of 400+ person India based
team.
. Instituted lean onshore initiative reducing offshore suppliers'
onshore resources from 65 to 2 in 10 months resulting in $8 million
per year annualized savings with no productivity loss.
. Played key role in evaluation and integration of $200 million revenue
acquisition that realized $15 million savings and additional $20
million revenue in first 6 months.
. Built PMO focused on proactive risk management to eliminate
unanticipated issues.
. Standardized reporting with project dashboards and resource
utilization plans helping senior leadership team easily evaluate
engineering team performance.
. Obtained CMMI level 2 capability within 18 months resulting in grass
roots commitment to quality.
. Executed end to end product development lifecycle process to manage
capital planning and business cycles for commercial products adopted
organization-wide.
. Restructured job categories, pay scales, goals and objectives which
drove higher levels of accountability within engineering teams and
improved employee satisfaction 10% year over year.
. Collaborated with finance and operations groups to remove cross-
functional redundancies and improve effectiveness of annual capital
planning, software capitalization and resource planning.
DELPHI TECHNOLOGY - Boston, MA 2006 - 2007
Senior Vice President of Development
Upgraded performance of 140 person technology provider, servicing medical
insurance liability industry, through direct oversight and administration
of $8 million budget and 90 person technology team.
. Led customization and rollout efforts for SaaS or shrink wrapped
products for insurance applications.
. Positioned company to meet 2 year double revenue goal through next
generation product strategy.
. Reset goals, implemented AGILE/SCRUM, re-skilled software,
implementation and application support groups to align with strategy.
Implemented RUP processes as backbone.
. Refocused and scaled Shanghai group to support US operations.
. Re-engineered inter-group processes that increased productivity by
33%; reduced customer upgrade time from 5 months to 6 weeks.
INVENSYS - Foxboro, MA 2000 - 2006
Vice President of Development, Products Group - Foxboro, MA (9/02-4/06)
Progressed through various leadership roles for $6 billion (US) global
industrial applications and production management systems provider.
Oversaw up to $45 million budget and 400-500 technology organization.
. Provided strategic oversight to 5 geographically dispersed software
divisions.
. Designed and implemented a product lifecycle to drive capital
investment prioritization.
. Reorganized newly formed group of 400+ software developers into
standalone business units.
. Structured standalone India development center that grew to 350+
people in 3 locations over 4 years.
. Realized 25% savings through creation of highly scalable, flexible and
reliable organization.
Vice President, R&D - Invensys IDEAS Division - Foxboro, MA (1/01-8/02)
Promoted to lead 200-person multi location software development group, to
build products in the steady state and process automation markets.
. Established cohesive organization integrating12 geographically
dispersed groups from 6 acquisitions.
. Entrusted with sole responsibility to reorganize 1000 person sister
organization.
. Overcame intense internal pressure and achieved full buy-in for
successful implementation.
. Shrunk annual development costs by 30% by outsourcing work to India.
. Implemented product quality initiatives using CMMI best practices.
Vice President, R&D - Simulation Sciences (SimSci) Business Unit - Brea,
CA (6/00-1/01)
Transitioned 60-person software group and led organization turnaround
from legacy steady state product development to Internet component-based
products for ASP offerings.
. Halted legacy product revenue decline, boosted market share and
enabled additional revenue sources.
. Managed data center supporting 8 countries.
UNISYS - United States and Australia 1988 - 2000
Director of Development - Australian Center for Unisys Software - Sydney,
Australia (1/98-6/00)
Transferred back to Sydney to lead group developing 4GL software tools.
Directed $13 million budget with 170 person facility covering all
functions: finance, HR planning, IT systems and office management.
. Increased on-time delivery by 60% and customer satisfaction by 33% for
400+ global customers.
. Reduced costs 25% by initiating global offshore development strategy
in 9 worldwide locations.
Director of Development - Unisys - Mission Viejo, CA (5/97-6/98)
Led 150 person software organization supporting entire Unisys customer
base and built OO relational database, OO Meta repository, hierarchical
database and operating system management tools.
. Accelerated time-to-market of radical new OO products by 1 year with
no customer impact by successfully transitioning staff from legacy
products; operated with $12 million budget.
. Handled high visibility customer support and concurrently managed
Sydney operation for 10 months.
Software Development Manager - Unisys - Mission Viejo, CA (4/94-5/97)
Selected for US expatriate assignment leading strategic OO Client
Server/Internet products, rebuild and mentor newly formed development
group of 30-50 onshore and 25 offshore staff and $6 million budget.
. Achieved CMM Level 3 and ISO900 certifications.
Software Development Manager - Australian Center for Unisys Software
(ACUS) - Melbourne Australia (1/92-4/94) Promoted from positions
including: Project Manager - Healthcare (5/90-1/92), Support Manager
(8/89-5/90) and Technical Team Leader (6/88-7/89).
EDUCATION & PROFESSIONAL DEVELOPMENT
Computer Programming Diploma, Australia ( Marketing for Non-marketing
Managers, University of Chicago ( Organizational Leadership, Unisys
University ( Transitions Management (TMI) ( Leadership Development, Mt.
Eliza Management College ( TQM, Baldrige Criteria ( Managing in a Changing
Environment