Pamela J. Anderson
Arvada, CO 80007
Cell: 303-***-****
E-mail: abigfd@r.postjobfree.com
SUMMARY & ACCOMPLISHMENTS
A person diverse in Office Management, Supervision, Executive Assistance,
Administrative Assistance, Sales Support, Marketing and Project Management.
-Set up and implemented new parking system to assist 3000 employees,
volunteers, and physicians: solved the company's inadequate parking
problems and increased parking revenue by 30%; also started a parking
billing program (for non-employees) that resulted in a 30% increase in
revenue
-Created a plan for an "Alternative Transportation Fair" - designed
announcement, worked with ride-arrangers to design displays, solicited
prizes: increased carpool parties by 10% & bus riders by 5%
-Restructured and reorganized offices so they ran more efficiently:
resulted in increased productivity
-Developed and implemented policies and procedures where none were in place
in order to inform and educate other employees, resulting in effective
communication, saving the company time and money
-Planned and maintained operational budgets and contingencies planning:
consistently on or below budget allocation
-Negotiated contracts: secured the best price for services
-Revamped oil and gas records: kept dollars from being lost
WORK HISTORY
After Dalbey, I started by own business in which I performed all aspects of
owning and running a business. I recently sold the business and I am now
looking for permanent, full-time employment.
DALBEY EDUCATION INSTITUTE (Selling of Note Software) - SEPTEMBER 2008 TO
MARCH 2009
Sales Support Manager
?Managed sales support administrative staff
?Wrote job descriptions and standards of performance and administered
quarterly and yearly reviews
?Implemented cross-training, job sharing, interviewing and hiring of
support staff to achieve maximum efficiency
?Developed and implemented policies and procedures to expedite current
processes
?Worked with Event Planning for sales staff bonus trips and with quarterly
weekend customer workshops
?Ensured that the sales staff and support staff were prepared and equipped
to assist customers in an efficient manner
?Assisted with the implementation of new product lines
?Supported the Sales Manager as needed including tasks such as
correspondence, marketing, implemented contest ideas, answered emails,
conducted research, composed reports, and assisted with all other requests
as required
ALLEGRO MULTIMEDIA, INC. (Selling of musical software) - OCTOBER 2007 TO
SEPTEMBER 2008
Office Manager - Sales Support and Events/Executive Assistant to V.P. of
Sales and Marketing
?Trade Shows: Developed systems for trade show tracking - spreadsheets of
calendars, ordered booth set up, tracked expenses, procured sales tax
permits, ordered product, coordinated travel & arranged shipping
? Sales Support: Placed orders, coordinated printing and product needs,
troubleshot orders, assisted sales team with questions or problems,
training and setting up systems
?Assisted with the design and implementation of materials for new product
lines and various marketing projects
?Supported Vice President ensuring proper reporting, properly composed
correspondence, and all other aspects of
an executive assistant
?Various other administrative duties such as coordinating temporary
personnel as needed, tracked and ensured equipment registration and
maintenance of all computer equipment, implemented asset management
tracking, set up inventory system and kept it current; initiated vendor
payments and receivables as relevant to the sales department; maintained
phone system and maintained office supplies
Resume of Pamela Anderson
Page 2
DOUD BTS, INC. (Commercial Construction) - March 2001 - July 2006
Executive & Personal Assistant to President and Vice-President (an
attorney), Owners
? Kept records, composed spread sheets, and tracked oil & gas holdings
?Kept fixed income records and contracts for leased buildings
?Fleet maintenance for 30+ vehicles, resulting in an efficient and
systematic maintenance program
?Payroll, AP and AR - professional and personal
?Assisted attorney with legal documents - research and composition
?Assisted commercial construction field personnel with issues
?Various other administrative duties such as correspondence, personal &
professional; personal & professional travel arrangements, managed personal
and professional calendars, personal and professional event planning,
maintained personal and professional files and did personal shopping
THE CHILDREN'S HOSPITAL - November 1990 to June 1997
Manager of Administration & Parking Services for the Facilities Management
Group
Administrative Management of support services of multiple divisions and
cost centers headed by separate managers of Plant Operations, Environmental
Services, Safety, Security and Projects
?Wrote job descriptions and standards of performance, ensured cross-
training, job sharing, performance appraisals, annual goals and
interviewing and hiring for support staff and purchasing staff; also
implemented any disciplinary actions if needed
?Developed program processes to ensure excellent customer service;
implemented a survey distributed to other departments to rate the customer
service of our department and improve efficiency
?Developed and implemented policies and procedures for communication
documents, lost and found, computer backup, work requests, building labor
cost tracking, material cost tracking, a Facilities User's Manual, and
various other processes
?Negotiated and established goals & objectives for the department
Manager of Parking Services
?Managed parking services support staff, valet, parking structure and
shuttle-driver personnel
?Wrote job descriptions, gave performance appraisals, interviewed, hired,
and disciplined
?Responsible for fleet management, parking revenues, planning and
maintenance of operational budget and contingencies
?Developed and implemented policies and procedures for all parking related
function which involved several parking moves due to construction and short-
term and long- term parking needs
?Negotiated contracts for valet services and parking lot leases - contract
resulted in the reduction of two (2) FTE's
AMC CANCER RESEARCH CENTER - January 1987 to November 1990
Facilities Coordinator
?Directly supervised Facilities office staff including telephone operations
and in-directly supervised Facilities field staff through prioritizing,
assignment and follow up of work requests.
?Acted on Director's behalf in meetings, on inspections and through
correspondence
?Assisted in preparation of departmental operating budgets and capital
budgets, tracked and plotted expenditures and reconciled with monthly A/P
reports and budgets
?Maintained work activity records, coordinated special events/meetings,
solicited bids for repairs and/or improvements
?Assisted director with correspondence, reports, travel, and other requests
as required
EDUCATION: Business Administration - Regis University - have not obtained
degree, continuing education in business & management practices
References and letters of reference available upon request