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Customer Service Human Resources

Location:
WV, 24951
Posted:
October 30, 2010

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Resume:

Ronald D. Miller

RR* Box *

Lindside, WV *****

(304) 753- 9044

abigfc@r.postjobfree.com

Career Objective

I am searching for a company that will utilize all of my talents. The position I seek

will afford me the opportunity to use my communication and people skills, as well as

my working knowledge of computer software packages and office equipment. The

position should present various challenges, opportunity for growth, and rewards

commensurate with performance.

Summary of Qualifications

Employee Services Assistant with 5 years of experience in positions of increasing

responsibility at a major university’s human resources department, servicing over

10,000 employees.

Highly motivated professional with an excellent record of accomplishments.

Inactive secret security clearance, with over 12 years of service in the U.S. Air

Force. (honorable discharge)

Professional Experience

Employee Services Assistant, Emory University, Atlanta, GA, 2004-2009

Operated Human Resources front desk using multi-lined telephone servicing

employees and the public. Enjoyed high paced, multi-tasking environment

assisting customers at the employment kiosk, and setting up testing for

prospective employees.

Provided clerical and administrative support services to central Human

Resources and ensured all external and internal customers received

quality, courteous and timely services.

Received and handled divisional mail sorting and distribution, filed

confidential records, and other divisional documents.

Assisted with mass mailings from the Benefit section. Prepared and

assembled training manuals. Point person for the annual archival

destruction process. Maintained the H/R Archive Room to include

retention of audible files, supplies, divisional equipment, etc.

Prepared and assembled weekly Staff/Faculty orientation packets, handled

orientation room set-up. Coordinated photographic services for employee

I.Ds using laptop and camera.

Assisted Benefits and Data Services staff members in the daily scanning of

confidential documents. Ensured confidentiality of all documents and that

information was maintained in accordance with established rules and

procedures. Maintained/coordinated production work records/requests

with coworkers/supervisor.

Farmer, Miller Farm, Lindside, WV, 1999-2003

Team Leader, Stork Screens of America, Charlotte, NC, 1989-1999

Supervised employees in the quality-control inspection procedures in the

manufacture of rotary screens.

Farmer, Miller Farm, Lindside, WV, 1985-1989

Real Estate Cost Accounting Specialist, U. S. Air Force, 1972-1985

Responsible for the data entry of military base real property information,

writing of work orders, follow-up and inspection of work performed, ledger

maintenance, communication with superiors and base personnel: general

office duties included filing, data entry, customer service, photocopying.

Education

Math Coursework, Concord College, Athens, WV - 1985

Weather Specialist Course, USAF Technical Training School, Chanute AFB, IL -

1983

Real Property Management Specialist Course, Reese AFB, TX - 1982

USAF Effective Writing Course, USAF Technical Training School, Shaw AFB,

Sumter, SC - 1980

General Coursework, University of South Carolina, Sumter, SC - 1977

Real Estate-Cost Management Analysis, USAF School of Applied Sciences,

Reese AFB, TX - 1976

References and letters of recommendation available upon request.



Contact this candidate