Customer Service Sales
Resume:
To Whom It May Concern:
The Roman poet Persius once wrote, “He conquers who endures.” Centuries later
his words still carry deep meaning.
To obtain a successful career, one must acquire many lessons in life. By setting
goals for oneself, one is able to develop a solid work ethic. Likewise, a successful
company desires committed employees who acquire skill and knowledge through
experience. An employee must conquer many obstacles to uncover their goals. I feel
that my desire for success could benefit your institution.
● My employment background allowed me to study and develop the principles
selling and leadership. I came to understand what makes a job in sales a unique
and rewarding career. By developing a connection with clients, I
uncovered that our needs are dependent on one another and foster the sales
relationship. My desire to foster working relationships with clients could
provide your company with an employee that understands the importance of
meeting clients’ needs.
● My academic achievement is not only illustrated in my GPA, it is also evident
in my ability to balance work and school. I never allowed distractions to steer
me away from my studies. Throughout my life, school has been my venue to
succeed. This desire for excellence has followed me throughout my career.
My motivation for success could benefit your company.
● My ability to prioritize and set goals is evident in the challenges I have
conquered in my career. I have chosen career paths that require multi-tasking
and 100% dedication. I have made it a habit to give 120% in every venture I
have undergone. Having an employee who is able to prioritize and successfully
accomplish goals could benefit your company.
I would appreciate an appointment to discuss an employment opportunity at your
convenience.
Sincerely,
Erin T. Mathis
307 Morning Dr. #11
Burkburnett, TX 76354
Erin Twitty Mathis
307 Morning Dr. #11
Burkburnett, TX 76354
******.*******@*****.***
EDUCATION: Bachelor of Business Administration in Marketing
August 2002 Texas State University, San Marcos, Texas
● Graduated Magna Cum Laude
● Top 6 of graduating class
WORK EXPERIENCE: Credit Manager/Personal Banker, Wells Fargo & Co.
December 2008- Wichita Falls, Texas
June 2010 ● Excelled at generating business through cold
calling
leads, closing the sale while serving as the
processor of the loan documents.
● Utilized referrals and leads to sell customers on
financial products from debt consolidation
through home equity, auto refinance, and new
auto purchases.
● Appointed district Check it Out Captain
responsible for leading team captains to increase
store results.
April 2008- Casino Host, Kiowa Casino
October 2008- Devol, Oklahoma
● Responsible for coordinating major events
through vendors, talent, and invited guest.
● Ensured continued and improved level of
play through superior customer service to top
1000 players.
● Casino’s liaison between administration and
guest.
April 2006- Diamond Consultant, Shane Co.
January 2008 Kennesaw, Georgia
● In top 5 in sales and tickets for $10 million store.
● Nationally commended for customer satisfaction
in known to be industry leader in service.
● Yearly personal sales approached million dollar
mark.
April 2004- Drive Thru Teller, Century Bank
April 2005 Cartersville, Georgia
● Facilitated a fast paced drive thru.
● Meticulous at maintaining accurate transactions.
● Immediate liaison between bank and clientele.
COMPUTER SKILLS: Proficient in Microsoft Office and SAP software.
AWARDS: National Dean’s List
University’s Dean’s List
College of Business Administration Certificate of
Achievement for Scholarship
ORGANIZATIONS: Beta Gamma Sigma Business Honor Society
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