Joetta Story Home: 507-***-**** Cell: 507-***-****

**** **** ** ** abigeh@r.postjobfree.com

Oronoco, MN 55960 http://joettastory.efolioworld.com

EDUCATION

Business Administrative Assistant Diploma, Minnesota School of Business, Rochester, MN, 2010

Relevant Classes:

• Microsoft Office 2007 for Professional Staff • Electronic Presentations for Business Professionals

• Keyboarding and Document Formatting • Communication Skills for Executive Assistants

• Professional Office Procedures • Accounting Principles

EXPERIENCE AND SKILLS

• Office Management • Records Management • Database

• Spreadsheet/Reports • Event Management • Executive

Support

• Customer Service • Front Desk Reception • Ten Key

• Multi-Line Phones • Fax/Copier/Scanner

TECHNICAL/OFFICE SKILLS

• PC Literacy includes standard Microsoft Office Professional 2007, including Word, Excel, Outlook,

PowerPoint and Access.

• Willing and able to learn any new software.

• Type 50 wpm.

WORK HISTORY

DS Manufacturing • Pine Island, MN • 1998 - 2010

Clerical (2007-2010)

Machine Operator (1998-2010)

• Used the AS400/Mapics System to receive outside materials and issue materials.

• Scheduled truck pickups and delivery of product per customer orders.

• Implemented a program to organize MSDS documents by making them searchable via computer.

• Organized and filed pertinent documents and copied blueprints for engineers.

• Maintained superior communication and professionalism between departments.

• Utilized calipers, micrometers, rulers, tape measures to perform quality control.

• Analyzed and read blueprints to construct parts to engineer’s specifications.

• Headed up the scanning of blueprints and input them into computer to streamline the engineers’ time.

Gary Kline Roofing • Rochester, MN • 2008

Customer Service Representative

• Provided direct customer service at an in person showroom.

• Organized and filed all necessary paperwork.

• Answered and directed multi-line phones and scheduled bids.

• Communicated scheduled estimates and customer needs to staff members.

Super 8 Motel • Zumbrota, MN • 1993 - 1998

Front Desk Clerk

• Provided excellent customer service both in person and via telephone to all clients.

• Scheduled customer visits and provided any information requested.

• Performed light bookkeeping and clerical duties as well as operated a multi-line phone system.

• Marketed by highlighting hotel and amenities and benefits of locale as well as up selling.

References

Deborah A. White

Human Resources

277 Second Avenue SE

Mazeppa, MN 55956

507-***-**** Home Phone

Known: 11 years

Deb Rupp

Controller

DS Manufacturing

67 Fifth Street NE

Pine Island, MN 55963

507-***-****, Ext 139 Work

Known: 11 years

Julie Kline

Office Manager

Gary Kline Roofing

3021 43rd Street Northwest

Rochester, MN 55901

507-***-****

Known: 20 years

Mellissa Lorentzen

Health Information Management Services

1242 3 Ave. NW

Byron, MN 55920

507-***-****

Known: 20 years

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