Louis C. Palermo PMP
Stormville, New York 12582
abigdy@r.postjobfree.com
(Cell 845-***-****
EXECUTIVE SUMMARY
. Seasoned MIS Professional with more than seventeen years of hands on
project management experience dedicated to organizational growth and
profitability.
. Well versed in all System Architectures (Networks, Mini, Micro, and
Legacy Mainframes) in both Fortune 10 as well as small business
environments.
. Experienced in a broad scope of industries: Financial Services (Global
Treasury, Investments, Banking, Audit, Legal, Credit Ratings, Equity
Research, S&P Indices, Commodities), Retail (Food, Beverage, Tobacco),
Insurance (Property, Casualty, Life, Pension, Annuities and Reinsurance),
Healthcare (Medical Billing & Claims Processing, HIT, HIPPA)
Manufacturing (JIT, Lean, Six Sigma, MRP II), Commercial Real Estate,
Paper, Telecommunications (Voice, Data, Wireless, Blackberry, VOIP) R&D
Research, Education, Construction, Publishing & Media fluent in
Operations (Service Delivery), Programming, Systems and Management.
Corporate Specialist in Acquisitions, Mergers, Buyouts, and Divestments
. Excellent communication and interpersonal skills
PROFESSIONAL EXPERIENCE
Senior IT Program/Project Manager - Financial Systems Integration
05/ 2010 - Present
Pepsico International Purchase, New York
. Managed an International Program to support the business and systematic
changes related to the PepsiCo acquisition of PBG/PAS. Ensure the proper
setup of PepsiCo Bottling North America (PBNA) Company as a new PepsiCo
division/entity. Ensure full Corporate Systems integration through HQ
function migration and consolidation across several financial systems
. Senior Principle Consultant of Noor Associates, Responsible for multiple
global cross functional projects for all Pepsico Divisions including
Pepsico, Gatorade, Quaker Oats, Frito-Lay and Tropicana.
. Facilitated Four (4) Successful Workstreams - FAST - (Financial - Audit -
SOX - Treasury)
. Financial Workstream Integration - Hyperion - Pepsico Bottler
Integration
. Audit Workstream Integration - ACL Exchange - Data Analytics -
Teammate -Sharepoint
. SOX - Certus 2.75 Upgrade - TASC - Financial controls
. Global Treasury - BRMEdge (Bank Fees), Quantum, Integrity, ReVal
(HedgeRx) Investments - Derivatives. FX Trading, ACT, Insurance
Risk (Property, Casualty, Payroll)
. Orchestrated all Pepsico Bottler Integration Initiatives -Four (4)
Workstreams - Twenty (20) Projects achieving ROI within first year based
on Consolidations and Integration Efforts and Initiatives performed.
. Performed Weekly -Monthly Program-Project Report to full Pepsico Senior
Management - Governance - VP - Director -CTO on a regular and as needed
basis. PMI - PLM -Agile-Waterfall
Senior IT Project Manager
12/ 2008 - 05/2010
McGraw-Hill, Standard and Poors New York, New York
. Senior Principle Consultant of the Latimer Group, Running multiple global
cross functional projects for prestigious clients including Siemens
Corporation, McGraw Hill Family of Companies, JD Power & Associates,
Standard and Poors, McGraw Hill Construction Division, Platts, McGraw
Hill Education.
. Facilitated Three (3) Successful McGraw Hill Corporate Security
Compliance (CIS) Initiatives following McGraw Hill best practices
leading full Global Compliance on Domain Controller Event Logging, Domain
Account Access and Elevated Rights Administration governing Privileged
Access (Sharepoint Pine)
. Orchestrated all Standard & Poor's DataCenter Initiatives (Modernization
- Virtualization) Improved DataCenter capacity from 98% in 2008 to
present 79% into 2010.
. Successfully guided Capital IQ - Server Colocation from previous 55 Water
St location to Newark CAP IQ location (38 physical servers - 78 virtual
servers with EMC Clarion units on time, within scope, within budget)
Senior SAP Solution Consultant - Sr. Project Manager 08/2008 - 10/2008
(Project Funding cancelled)
SAP America -SAP AG. (TEKsystems) New York, New York
. As a Senior SAP Solution Consultant -Functional Sr. Project Manager began
Discovery of interpreting business processes of all CRM Workstreams with
SAP America Team (New York City, NY and Newtown Square, PA) in Global
Rollout of CRM 5.0 to CRM 7.0 Realization Project. Worked closely with
all CRM Workstream Leads to indentify and verify all processes, approach
and timelines.
Performed detailed statistical pivot Tables on all lines of the SAP
America -SAP AG business representing all cost breakdown for Business and
IT, Internal and External. (LE Sales, Marketing, Demand Management,
(Opportunity Management, Lead Management, Campaign Management Partner),
Data Migration and Reporting Analytics.
. Contributed professional expertise toward setup of the Program repository
in the Wiki.( Workstream Status, Milestones, Issues, Risks)
. Crafted a full 58 page Initial Program Charter that the Team will use
going forward.
Principal Project Manager 01/2008 - 07/2008
CSC, Computer Sciences Corp. New York, New York
. Senior Principle Consultant of the CSC Consulting Group, Authored two
White Papers which will be used in Major
Infrastructure Modernization Initiative. First on RPA (Rapid Portfolio
Assessment) and the Second on Software Virtualization. Published and
marketed summer 2008.
. Managed Successful ERP Web Proposal with major Fortune 50 company
following CSC best practices (Catalyst Methodology) leading to new
business for CSC
Senior Certified Project Manager / Program Manager
06/2000 to 01/2008
Philip Morris - Altria Corporate Services -EDS New York, NY
. Business savvy certified Senior Project / Program Manager that has
managed projects from conception to successful implementation for Miller
Brewing, Philip Morris Corporate and Kraft Foods.
. Solid Project Management Methodologies (PMBOK, PMI, COBIT, ITIL, Agile,
SCRUM, Six Sigma, Lean Principles, SAP) have managed multiple projects
concurrently in a cross functional environment effectively using my
excellent business, organizational, team building and communication
skills with a proven track record. (See Honors below)
. As Program Manager, Portfolio managed and lead the Kraft Spin Program (18
Projects, 12 Project Managers, >$20M) which involved successfully
migrating all business critical Legacy applications from Altria
Headquarters to new Kraft environment. Created a Roadmap of Migration
Items to facilitate client in AS-IS versus TO-BE-Kraft environment to
eradicate gaps in current Kraft Foods steady state. Portfolio was
prioritized along with Issues and Risks reported in Weekly Governance.
This achievement (included Data Center Move, New Kraft Network, Backbone
and VLANS, and all Applications on all Wintel, Unix, AS/400, and Legacy
Mainframe platforms) paved the way for the Kraft Spin off from Altria in
March 2007. Effective Implementation was on time and earned me a 2008
ABCD Award (Above and Beyond the Call of Duty) Corporate recognition and
bonus
. Coordinated all global multi-platforms, cross functional project team
activities (SDLC) associated with the Global Treasury for over three and
a half years. Global Treasury Systems is Philip Morris' most vital, most
visible financial function - millions of dollars exchanged
internationally daily. Cash Management, Treasury Management, Loans and
Market Risk Management, Money Market, Foreign Exchange, Derivatives and
Securities. (FI/CO) Developed BPM I/T process maps and a roles /
responsibilities matrix along with Mission Critical Application
Development in Dev-QA-Prod environments.
. Directed and Managed the Kraft International Trading Systems Program
(KTS) (E-Business- B2B -SAP-Oracle 10g, 11i, ERP) which involves the
sales, marketing and distribution of over one hundred seventy (170) Kraft
and Nabisco Products internationally. Oversaw all Projects, Current
Actions, Work Orders and Future Considerations within the Program. Many
projects used SAP ERP SCM with Solution Manager (vital PM Tool) running
against Philip Morris - Altria best practices.
. Directed and managed the Miller Brewing Company Program including the
Sale of Miller Brewing from Philip Morris to SAB (South African
Breweries). Lead the Miller Divestment, within Legal and Audit guidelines
completed project within budget, on schedule within scope. Included all
Financial and Sales and Marketing Applications as well as migration of
all SAP R/3 systems to new service provider -SRP ERP SCM - Brewery
Distribution. Awarded a CIO Award for this effort in May 2003.
. Managed successful SAP ERP CRM implementation for Kraft Canada Project.
Project saved over $125K monthly in worldwide sales distribution as a
result of new Unix Regatta hardware and SAP software upgrades and new
blueprinting, solution build, implementation and rollout. Received ABCD
(Above and Beyond Call of Duty) Award, corporate recognition and bonus
for this Project Completion.
. As Senior Project Manager, created, guided and directed key IT policies
and procedures, which was instrumental in setup and expansion of Philip
Morris PMO when Kraft had acquired Nabisco. Received months of hands on
experience on process and procedures with this successful acquisition
from key stakeholders. New Process and procedures included Weekly,
Monthly and Quarterly Status Reporting. Project Health Status and Project
Portfolio Management with balanced scorecards using ITIL and PMI Best
Practices.
. Managed and coordinated all global project team activities (SDLC) running
several Implementation, upgrades, Maintenance application projects with
the Altria Corporate Finance Group for over two and a half years.
. Lead Mission Critical SAP Application Development and Infrastructure
Upgrades in Dev-QA-Prod Environments using SAP R/3, Blueprinting,
Solution Manager Templates, monitoring, reporting and documentation.
o One vital project involved incorporating Business Warehouse with
SAP MySap front end to access all (FI/CO) Accounts Payable,
Accounts Receivable and General Ledger documents archived in
Documentum repository. This Archiving Solution linked with SAP ERP
Finance (FI/CO) meeting Sarbanes Oxley compliance. SAP Phases-
Project Preparation, Business Blueprint, Realization, Final
Preparation and Go Live and Support. (Wintel, Unix, SAP R/3, Oracle
10g, 11i, ERP)
o Established documented guidelines for Report Execution, Severity
One Ticket Passing Process, Roles and Responsibilities Matrix,
Hierarchy Maintenance and security control.
o Aggressively managed Issues within tight timeframe for SAP FI/CO
production which includes G/L, Fixed Assets, reporting, controlling
A/P and A/R.
. Directed and Guided Altria Corporate IT Program Portfolio overseeing
corporate projects including implementation of Sabanes Oxley Section 404
Internal Control Workbench by Price Waterhouse Cooper as well as
management of large complex projects many with multiple platforms.
. Member of Corporate Steering Committees ( Transposing stakeholder
requirements and key drivers, incorporating best practices into quality
long term, short term business strategies.( full P&L responsibility on
Kraft, Nabisco, PMUSA and Altria Corporate projects (very visible Fortune
10 Environment)
Platform: IBM Unix SPII, Netfinity Windows Servers, VMWare, IBM AS/400, IBM
Mainframes, SAP ERP- (R/3,mySAP,CRM, APO, SCM, FI/CO, MM,) SAP Solution
Manager ( Project Administration, Business Blueprint, Configuration, Test
Workbench), Netweaver, BPM EAI Middleware, Sybase, C#, Oracle 8i, 9i, 10g,
11i, AIM, Oracle ERP, DB2, SQL Server, Websphere, Java, C++, J2EE .NET,
FileNet, ASP.NET, MS VB 6.0, SQL Server 7.0, NetIQ - Vigilent, Sarbanes
Oxley, Microsoft Project, Planview, Pacific Edge, EMC-SRDF High
Availability - Business Continuity, Worldwide Global Projects - Global
Treasury
IBM, Tom Watson Research, Poughkeepsie, NY 07/1996 to
06/2000
Senior Certified Project Manager
. Directed and managed the migration of 1,600 UNIX AIX Machines at Watson
Research in a Research Environment successfully on time and within budget
from 1/97 to 3/98
. Successfully Directed and managed the implementation of the One Ahead Hub
in Southbury, Connecticut to assure a hardened site to support the 1996
Olympic Activities held in Atlanta, Georgia
. Guided and Planned the Lotus Notes Backup for IBM Northeast
(Poughkeepsie, Southbury, Somers) for over 62,000 Users. (Full SDLC)
Performed Evaluations to verify Lotus Notes Performance requirements and
make improvements by managing issues for IBM Corporate Lotus Notes
Roadmap in use today.
Platform: IBM RISC 6000 SPII-S/80 - AIX, Microsoft Office, Microsoft
Project 98, Lotus Notes 4.6, 5.0
AT Clayton, Greenwich, CT 11/1993 to 07/1996
Director of Information Systems & Technology
. Developed and implemented numerous policies and procedures governing
successful operations, systems, programming and administrative staff
effectively in Sales / Paper Environment
. Developed Information Systems Security procedures which safeguarded
company assets. (Disaster Recovery Plan) (phases = Communications/
Hardware/ Software/People)
. Initiated, designed and managed complete MIS Departmental form analysis
which improved project scheduling work as well as program documentation
and standards.
. Provided tech support / consultation to 50 UNIX and over 40 PC/Apple Mac
end-users.
Platform: IBM RISC 6000 AIX, Apple 9500 Server - Appleshare, SCo Unix -
System 5.0, Microsoft Office, Word, Excel, Powerpoint, Access, Filemaker
Pro, Snap-Mail, BBX Basic - Facts Accounting System
EDUCATION
State University of New York - Empire State College, Saratoga Springs, NY
B.S., Management Information Systems 1986
Transfer credits from Fordham University, Bronx NY
George Washington University
School of Business and Public Management Washington DC
Master's Certificate in Project Management July
1999
Advanced Master's Certificate in Project Management
September 2003
Advanced Master's Certificate in IT Project Management June
2005
Committees
Process and Procedures Steering Committee
TECWorks, Rye Brook, NY 2003 - 2006
. Mentor and conduct continuous improvements in areas of Project Management
Process and Procedures.
. Have implemented Order of magnitude, budget and definite Cost Estimating
Techniques to the Team.
. Assignment of resource to tasks to provide more accurate resource
allocation leveling has also been accomplished.
Certifications and Designations
PMP - Project Management Professional
PMI # 105508 - Achieved PMP in May 2000
Recertified till May 2013
PMI - Project Management Institute
Philip Morris, Rye Brook, NY 2003
Certified Project Manager by Philip Morris
Altria, New York, NY 2003
Altria Certified Project Management Certification
IBM, C.D.P 1995
Certified Data Processor
Advanced AIX/6000 System Administration
Apple Computer 1995
Certified Apple Macintosh System Administrator
Novell 1996
Certified Netware System Manager
Honors and Awards
Altria Corporate Services - TECWorks May 2003
CIO Award
For successful project execution of Miller Brewing Divestment with
recognition on corporate website and bonus
Special Achievement Award February 2005
For successful NetIQ Vigilent Project completion
Reduced virus threats to all worldwide Altria UNIX, Windows Servers
platforms by 85%.
Corporate recognition, bonus.
ABCD Award December 2005
For "Above and Beyond the Call of Duty - performance on major visible
Kraft Canada SAP CRM Project Go Live completion. Saving over $125K monthly
in worldwide sales distribution. Corporate recognition, bonus.
ABCD Award March 2008
For "Above and Beyond the Call of Duty - performance on Mission Critical
Kraft Spin Off Program. Successfully separating all Kraft Infrastructure
from Altria Corporate making Kraft independent. Corporate recognition bonus
Civic Leadership
Carmel Area Hockey Club Inc., Carmel, NY 1997 to
2002
President
Grass root startup of a Junior varsity - Varsity High School Program in the
Putnam County -Carmel, Mahopac area. Conducted tryouts, assigned USA Hockey
Coaches forming two competitive squads as part of the Mid Hudson Hockey
League out of Poughkeepsie, New York. As President, we setup organization
as a non profit - 501c organization. Close to 68 students went through our
hockey program in four seasons off to play in college hockey programs as
they graduated. The success of our program prompted individual high school
hockey sanctioned Varsity programs in Carmel and Mahopac High Schools still
popular today. This achievement is my own personal legacy.
Addendum II - Additional Industry Experience
* Insurance Frank B. Hall Insurance -
Operations Analyst
Puritan
Insurance - Division of GE - Programmer Analyst
- Developed and Implemented custom Casualty, Liability database which
involved careful auditing by Staff Underwriters for verification and
compliance
- Knowledgeable on all Client Database, Client Billing issues dealing
with Hull Claims, Property, Casualty, Annuities and Capital Markets
- Redesigned many facets of Auto, Life and Home Insurance Modules
producing integrated Billing Claim and Payment Tracking System.
- For over 7 years, I have written code, tested closely with
Underwriters, Actuaries, Account Executives, Business Analysts of
specific piece of business. Accuracy, six sigma principles assured due
to penalties and payout amounts within timeframes
* Healthcare L&M Computer Systems - Management
Consultant
- As Medical Management & Billing Consultants we were a full service 3rd
party billing agency, insuring timely reimbursement to medical
providers. Claims experience with Cardiology, Psychology and Urology
Specialists. We coded, electronically billed insurance companies,
Medicare and Medicaid for Doctor's offices. We followed up with
secondary and Medigap providers and then billing patients for
copayments and coinsurance due. We followed up with the collection
process. We set up Doctor's offices for paperless electronic data
collection. Good working knowledge in HIT (Health Information
Technology) HIPAA, ICD-9-CM, ICD 10, DSM-IV, and CPT coding.
- Evaluated Implemented and Maintained Hospital Scheduling System in
Hospital at Maryknoll focusing on 3 shifts and levels of expertise
needed per shift. Scheduling stressed sense of urgency and integration
with Salary and Claims Administration.
- Background in Medical Imaging, Scanning, CD-ROM Optical Disk Retrieval
for Cardiologist; Head of Nuclear Medicine in Westchester Hospital.
- Implemented technical support / help desk for Health Claims &
Electronic transfer to Blue Cross/ Blue Shield and other Health care
providers (Aetna, Prudential, Empire Plan, Cigna, Magellan, United
Healthcare, and GHI) for Health care providers.