Human Resources Sales

KENNETH (KEN) W. BAKER

*** ******** *****

Alpharetta, Georgia 30022

678-***-**** (Cell) email: abigd8@r.postjobfree.com

SUMMARY: Quantitative, results oriented human resources business partner

with extensive accomplishments in supporting sales,

service, and manufacturing operations in union and non-

union environments at the corporate, division, regional,

and local level. Particularly skilled in recruitment,

strategic organizational planning; organizational

effectiveness change management; policy development; labor

and employee relations; administration of EEO/AAP and legal

compliance; compensation and benefits administration; and

outplacement.

Key Accomplishments:

. Successfully managed HR transition/integration through

two acquisitions.

. Created and managed start-up of new HR department.

. Successfully integrated "Japanese" management techniques

into two organizations.

. Designed, implemented, and managed a new assessment-

center hiring-process to test and hire as many as 900

employees. Reduced employee turnover by 66%.

. Converted compensation programs from traditional to

performance based (gain share and merit at risk) for

both salaried and hourly associates.

. Chief spokesperson in over 30 negotiations with very

diverse unions (UAW, USW, URW, Teamsters, IBEW,

Machinists and others.)

. Managed transition from traditional adversarial labor

management relationship to a mutual interest based

partnership.

. Reduced workers compensation costs from $6 million /

year to $2.7 million.

. Reduced OSHA recordable accidents by 67% in twelve

months.

. Developed, implemented and managed a job transition

program for 2,300 employees during facility closure.

. Developed and implemented "union-free" programs.

. Reduced EEO charges being filed by 80%.

. Managed a 100% recruitment and enrollment increase

during 6 month facility expansion.

. Created and implemented a non-exempt "no fault"

attendance program.

. Implemented cross-functional, high performance work

teams into both unionized and non-union organizations.

. Managed conversion of unionized facility from 3 shift/5

day to 4 crew/7 day continuous operation.

. Developed and produced the personnel policy manual for

use in over 1,500 locations.

. Received Bridgestone/Firestone Chairman's Award for

Superior Performance.

EXPERIENCE:

US CENSUS BUREAU Alpharetta, GA (Mar, 2009 - May, 2009)

Quality Control Crew Leader - Managed a staff of 18 Quality

Control Enumerators conducting address canvassing for the

upcoming 2010 census (temp. position.)

Kenneth W. Baker

Page Two

EXPERIENCE

Continued...

AWI / IGT ONLINE ENTERTAINMENT/ SCIENTIFIC GAMES Atlanta,

GA / Clifton, NJ (Feb, 2001 - Feb, 2006)

Director of Human Resources - Reporting to the President

of this 800 employee, multi-state, multi-national, high

technology (software and hardware,) lottery systems

management company, with total responsibility for all HR

and facility management. Directly supervised four

professionals (recuitment, employee relations, and

admininstration) with dotted line management of the HR

function at the 8 remote locations. In 2003 company was

acquired by Scientific Games and reporting to VP of

Administration assumed responsibility for the Company's

corporate and racing business Human Resources services.

EDWARD'S FINE FOODS, Atlanta, GA (Apr, 1997 - Jan,1999)

Director of Plant Personnel - Reported to the Vice

President of Operations and Vice President of Human

Resources, responsible for managing all HR functions and

Security for this 425 employee plant operation for a food

manufacturing company. Supervised three professionals

(recuitment, employee relations, and administration.)

RETAINED HR CONSULTING, Des Moines, IA (Sept, 1995 -

Mar,1996)

Self Employed Retained Consultant - HR legal and employment

consulting.

BRIDGESTONE/FIRESTONE, INC - (See Below)

Division Human Resource Manager - Des Moines, IA (1991 - 1995)

Reported to the President and had responsibility for

directing all personnel and labor relations activities for

a $240 million, 1,900 employee division company, including

two manufacturing facilities (one union and one union-

free), 12 wholesale and retail sales locations,

distribution center, sales and administrative office, and

the national regional sales employees. Managed a staff of

28 professionals in HR, Labor Relations, Recruitment,

Medical, Security, Safety, and Employee Development

departments.

Plant Human Resources Manager - Des Moines, IA (1986 -

1991)

Managed all traditional personnel and labor relations

functions in a 1,100 employee unionized manufacturing

location.

Plant Personnel Manager - Albany, GA (1981 - 1986)

Managed all personnel functions in a 2,300 employee

unionized manufacturing location.

Personnel / Union Relations Representative - Akron, OH

(1977 - 1981)

Provided human resources services to 300 corporate-office

employees and 200 field locations. Functioned as chief

spokesperson for unionized field sales, service,

distribution, and manufacturing locations.

EDUCATION: Cleveland State University, Cleveland, OH

B.B.A., General Business

AFFILIATIONS: Central Iowa Human Resources Group, Past President, Des

Moines, IA

Society for Human Resource Management (SHRM)

Leadership Albany, Chamber of Commerce, Albany, GA

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