Quality Assurance Six Sigma

Gena Jackson

*** ****** **** ****, ******, Alabama, 36035

Cell: 334-***-****

Email: ******@***.***

Objective:

Seeking mutually beneficial partnership to utilize my education and

experience in information technology and computer systems to continuously

improve processes.

CGI

Dates: 11.09 - Present

Job Title: HR Administrator

Task included:

Respond to all member concerns regarding benefits, payroll, policies,

practices, and general Business Unit decisions.

Assist in conducting New Hire Orientations

- Run reports

- Input data (direct deposit, member transfers, terminations, supervisor

change, initiate /update insurance benefits.

- Member point of contact for all HR issues and concerns

- Assist with Audit research

Lockeed Martin

. Training -- Lockheed Martin, Troy, AL (2005 - 12/2008)

o Assist department lead in planning, development, and tracking

for over 300 employee's plans.

o Created numerous Excel databases to expedite and automate the

training processes

o Co-created Excel Database for off-site training of non-resident

employees

o Ordering uniforms for the site, developed Excel spreadsheet to

automate the process

o Team Leader for cross-functional Performance Team. Tasks

included problem solving, team building, tracking action items,

developing cost savings, and process improvements.

o Developed Excel databases for tracking Quality assessments, and

Foreign Object Debris/Damage

. Calibration - Lockheed Martin, Troy, AL (2003 - 2005)

o Database administrator for all calibration records for the site

(Access database)

o Automated torque tool calibration readings using Excel

o Administered/Coordinated all off-site calibration; scheduling,

notifications, ship, receive, and re-activate tools for use.

o Hands-on experience in calibration process for torque tools,

scales, etc.

. Quality Inspection - Lockheed Martin, Troy, AL (1999 -2003)

o Multiple part inspection certification

. Missile Technician - Lockheed Martin, Troy, AL (1995 - 1999)

o Hands on experience assembling complex missile assemblies

General Office Qualifications:

. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

. Great organizational skill - organized and maintained hardcopy record

filing system and electronic system

. Scanned, emailed, faxed documents on a daily basis

. Sent out daily calibration report and quality assurance reports

. Excellent typing skills

. Professional phone skills

Certifications:

o Lean Six Sigma/ Green Belt

o AS9100 Auditor, ISO14001 Auditor

o Secret Clearance

Education:

o AA, Business Administration, GPA 4.0/4.0

o BSIT, concentration in Computer Systems, AIU, GPA 3.7/4.0

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