Quality Manager
Resume:
John Russell
Richmond, Michigan ****2
********@***********.***
Overview: Results - driven and process focused, with the experience to
achieve profitability and improvement. Wide ranging experience in small to
medium business environments. Proven track record of devising, evaluating,
and implementing continuous improvements to minimize waste and reduce cost
while maintaining quality. Have created and established effective business
systems in various industries that encourage team participation across all
levels of the organization. Proven track record of increased Quality,
decreased Cost, high Customer Satisfaction, and Increased Profit.
Excellent communicator, with success in building cohesive teams to support
the goals of the company and increasing the bottom line.
Work Experience:
Tevilo Industries, Olivet, MI 8/03 to 12/09
Plant Manager Responsible for all aspects of the business, including direct
reports of Controller, Plant Supervisors, Production Manager, and Plant
Operations. Extensive knowledge and experience in the areas of: design and
development, Inspection and testing, purchasing, logistics, production,
maintenance, change management, production planning, and containment. Hands
on, people interactive, customer focused communicator and achiever. Major
customers: Automotive, Agricultural, Aerospace, Medical, and various tier 1
& 2 suppliers.
Accomplishments:
. Created outstanding business system, including 2 & 5 year projections,
strategic plans, and operational objectives.
. Analyzed past performance and created operational goals that
accurately provided the end of the month profit before the month
started by using operational measures and controls.
. Hired and trained key personnel in management to round out the team.
. Implemented lean manufacturing and continuous improvement using 6
sigma tools.
. Implemented receiving to shipping inventory turns of 1.5 weeks.
. Developed interplant teamwork with all levels of personnel in order to
focus on achieving desired results.
. Increased customer base by 38%.
. Increased profit margin by 54%.
. Established environmentally friendly policies of recycling 98% of
waste.
. Lead in the achievement of 100% safety.
RWI Group Inc., Marshall, MI 9/94 to Present
President Responsible for developing the business platform for contract
auditors to perform ISO9001:2008, TS-16949 Auditing and Consulting with
Automotive and various manufacturing clients. 3rd Party auditing through
contracting with registrars. Major Customers: Automotive, Rail,
Agricultural, Governmental Suppliers, Marine, Mechanical Contractor,
Industrial, General Building Contracting, Residential Electrical, Plumbing,
Mechanical, Contracting and Inspection.
Accomplishments:
. Created effective business systems for the implementation of client
based, profit focused systems.
. Established key measures and objectives for the achieving of
operational goals.
. Developed audit team and conducted training for effective job
performance and customer satisfaction.
Autocam Corporation, Marshall, MI 7/99 to 8/03
Quality Manager Responsible for the supervision of both salaried and hourly
quality professionals. Establishment of Quality strategic initiatives and
roll out of goals to quality department. Tracking of quality department
Key Measurables, reporting of / or coordination of teams reporting
Measurables. Development of yearly department budget and execution of
monthly variance to budget. Coordination of plant initiatives in quality
and teaming with other staff members to support combined objectives.
Development of quality systems, implementation of ISO9001 and TS16949, and
maintenance of the systems. Establishment and training of teams for
continuous improvement and corrective action. Customer and Supplier
contact for problem resolution and proactive relationship building.
Accomplishments:
. Created and maintained TS16949 systems.
. Achieved certification within three months.
. Mentored and trained quality personnel in quality practices and
methods.
. Lead process improvements through the use of DOE's, Standardization,
and Advanced Quality Techniques.
. Lead in the integration of 4 separate plants quality systems and
advancement towards TS-16949 certification.
. Provided team training in the area of Continous Improvement and
Quality Tools / Technics.
. Hands on Participation in 6 sigma projects.
. Management Representative and Lead Systems Auditor.
. Reduced External PPM from 5,000 to 7 in four years.
. Reduced customer complaints by 80% in four years.
. Reduced internal PPM from 45,000 to 3,000 in four years.
Tenneco Automotive (Walker Manufacturing) Marshall, MI 2/96 to 7/99
Quality Manager / Supervisor Responsible for the supervision of the both
salaried and hourly quality professionals. Establishment of Quality
strategic initiatives and roll out of goals to quality department.
Tracking of quality department QOS Measurables, reporting of / or
coordination of teams reporting Measurables. Development of yearly
department budget and execution of monthly variance to budget.
Coordination of plant initiatives in quality and teaming with other staff
members to support combined objectives. Development of quality systems,
implementation of QS9000, and maintenance of the systems. Establishment
and training of teams for continuous improvement and corrective action.
Customer and Supplier contact for problem resolution and proactive
relationship building.
Accomplishments:
. Created and maintained QS-9000 systems for 4 separate plants.
. Achieved QS-9000 certification for 2 separate plants and provided
assistance for certification of 3 other Tenneco plants.
. Mentored and trained quality personnel in quality practices and
methods.
. Lead process improvements through the use of DOE's, Standardization,
and Advanced Quality Techniques.
. Management Representative and Lead Systems Auditor.
Additional history available upon request.
Education:
Indiana Wesleyan University, Ft Wayne, IN Bachelors of Business
Administration
Macomb Community College, Warren, MI Associate of Science Degree
ISO9001 / TS16949 Lead Auditor
ASQC Senior Member, CQE, CQA, CQT, CMI
RAB Certified Auditor (Cert. # Q09187)
RAB sanctioned training in ISO9001:2008
IAF sanctioned training in TS16949
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