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Customer Service Maintenance

Location:
Jacksonville, FL, 32224
Posted:
October 30, 2010

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Resume:

Arnaldo Rivera

***** **** *** *****

Jacksonville, FL 32224

904-***-**** Home Phone

904-***-**** Cell Phone

abiga4@r.postjobfree.com

Arnaldo Rivera

***** **** *** *****

Jacksonville, FL 32224

904-***-**** Home Phone

904-***-**** Cell Phone

abiga4@r.postjobfree.com

Having served my country for twenty years has given me the opportunity

to handle many jobs. As a Storekeeper in the Navy, gave me extensive

experience in customer service, procurement, shipping & receiving,

inventory management, and financial management; including planning,

development, and maintenance of all financial records and budgets for

my squadron. My duties also included maintaining and renewals of

service contracts as well as projection of operational costs. I am a

bi-lingual (English/Spanish) speaking individual who is very detailed,

responsible, task, and goal-oriented, driven by the opportunity to

become a part of a winning team.

I have been in the car/service industry since 1998. I look forward to

speaking with you about possible mutual opportunities.

Sincerely,

Arnaldo Rivera

Arnaldo Rivera

12561 Bent Bay Trail

Jacksonville, FL 32224

904-***-**** Home Phone

904-***-**** Cell Phone

abiga4@r.postjobfree.com

EMPLOYMENT

2007-2008 Service Advisor, Arlington Toyota

2006-2007 Service Advisor, Ernie Palmer Toyota

2006. Dispatcher/Warranty Administrator, Caruso Chrysler Jeep

Responsible for the delegation of assignments of incoming

repair orders,

assignments to properly qualified technicians, and ensuring

completion of repairs in

a timely manner. Also responsible for the accurate

submission and reconciliation of

all warranty claims and ensuring compliance with established

corporate procedures.

1998-2002 Parts Advisor/Shipping & Receiving Clerk, Mike Chad

Chrysler Jeep

Procurement and inventory control of automotive parts,

accessories, equipment, or supplies needed, ensuring proper

custodial control and the disposal of warranty material.

Provided technical support to wholesale and retail customers.

1977-1997 United States Navy

1994-1997 Contracting Purchasing Agent

Responsibilities included procurement and contracting of

equipment, supplies, material and services. Directly

responsible for the maintenance and renewal of all service

contracts. Maintained all expenditure records, purchase

orders, invoice and general administration files.

1993-1994 Submarine Squadron Supply Administration

Assisted in the training of tenant's commands in naval supply

regulations and procedures.

1989-1993 Leading Storekeeper

Directly responsible for the operation of the Supply

Stores Division and the supervision and

training of all division and supply support personnel consisting of

approximately 20. Duties also included financial,

procurement, expenditures, receipt control and training.

1986-1989 Financial Storekeeper/Department Head

Responsibilities included tracking and maintenance of all

financial records as well as generation of reports. Duties

also included planning and development of budgets, and

projection of operational costs.

1983-1986 Squadron Supply Administration

As a member of supply management inspection team, conducted

inspections on all tenants commands under Squadron

Jurisdiction for compliance of supply operations and

procedures. Collateral duties included maintenance of

service contracts for supported units, such as word

processors and copiers, transportation, shipping, receiving,

procurement, and expenditures of material.

1981-1982 Central Storeroom Supervisor

Duties included providing general supply support, inventory,

and custodial records of minor plant property such as

equipment, office supplies, and material.

1977-1981 Junior Storekeeper

Duties included basic general administration and

procurement duties including material

maintenance of supply spaces.



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