Customer Service Manager

Suzy Allo

*** ****** *** *

Satsuma, Al *****

251-***-****

Administrative Assistant

Top-notch assistant with 10 years experience managing business relations

and special projects at the senior management level. Serve as primary point

of contact for and liaison between management, sales team, personnel,

clients and vendors. Maintain excellent written and oral communication

skills, problem resolution abilities, and a high level of confidentiality.

Equally effective sales management and advanced processing support.

Professional Experience

Downey Realty, Denver, Co

Hold an executive management position overseeing 4 properties and 21 office

suites.

Executive Manager (2002 -2009)

. I am responsible for hiring and training facility managers.

. Motivating managers

. Inspection of property

. Creation of ads and specials

. Marketing

. Profit and loss

. Collections

. Prospecting

Handy Lock, Mobile, Al

Held a management position with husband in which I was responsible for 640

units.

Resident Manager (1999- 2002)

. Maintain occupancy and delinquency

. Run daily reports

. Facility upkeep

. Marketing

. Training of employees

. Customer service and sales

Computer Skills

. Word, Power Point

. Excel, Adobe

. Web best, Photo Shop

. Site link, Outlook Express

. Site link Web Edition, Spreadsheets, Rent-roll, Yardi

Education

Daphne High

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