Randy Stephens
Accomplishments
. Seven years of Computer Operations experience including one year Senior
Computer Operator.
. Environmental Technician for Apex Environmental Merritt Island Florida
Special Projects - OSHA Haz-woper certified as well as certified FDEP SOP
Sampling training.
. Project Manager for Window Installment Program VA Hospital Apex
Construction Division.
. Served as Worship Leader/Associate Pastor for Horizon Community Church
Praise team.
. Assembly and Test Technician in charge of parts cleaning dept. Millipore,
Gravimetric test certified
. Owner Operator of a successful Window Cleaning Business
. Guitar Player 26 years experience, Studio work including Producing
several albums
Professional Experience
Senior Computer Operator - Willis North America, Nashville TN ? November,
2006 - Present
. Various applications checks and tests World-Wide Applications.
. Monitor various production screens/alarms MOM, pertinent to operations.
. 1st response to technical issues via email outlook relating to production
utilizing call out procedures world wide to sort and resolve issues.
. Ticket management (Remedy), escalating calls following specific call-out
procedures. Responsible for Outlook .PST file, archive, and exchange
server restores.
. Monitor all differential and weekly backup tapes for all servers and VAX
nodes including multiple TSM machines and stand alone units. Manage daily
tape on and offsite storage system/DR procedures.
Computer Operator - Randstad/EDS/Saturn, Spring Hill TN ? May, 2001 - 2006
Computer Operator Support/Call Center for Major automotive manufacturing
plant.
. Print, audit, and delivery of all plant manifest, labels, and VIN plates.
to build schedule per area specific broadcast file
. Monitor various production screens/alarms pertinent to plant operations
supporting systems analyst.
. 1st response to technical issues relating to plant operation effectively
dispatching support where needed.
. Monitoring of all differential and weekly tape backups for all servers
and VAX nodes.
. Support Area Mangers setting and clearing hold requests.
Environmental Tech - APEX Environmental, Merritt Island, FL ? May, 2004 -
March, 2005
. Ground Water/Soil sampling various locations and special projects Cape
Canaveral FL and Patrick AFB
. Supervise Sub-Contractor work as well as issue Base clearance forms
during digs and remediation efforts
. Project Manager at the VA Hospital for Window Installation under Apex
Construction division
Associate Pastor - Fort Pierce, FL ? February 2004 - May, 2005
. Arrange all music for Sunday Morning Worship service as well as all
special music i.e. Holiday programs, and Children musicals
. Record Worship team original music using state of the art recording
software Logic and T-Racks for special outreach ministries
. Associate Pastoral duties hospital and prison visitations as well as
funeral services
. Special training at Worship Conference Grapevine Texas including Masters
class by Paul Baloche
Assembly Test Technician - Sturman Industries, Woodland Park, CO ? 1998-
2001
. Test Technician for all 1st generation fuel injection systems using the
industry leader in electro-magnetic valve and actuator technology
. Assembly of injectors working closely with engineers to identifying
problem areas reporting all test data
. In Charge of all injector assembly manuals, rev. changes, photos, and
text
. Manage Lewis parts washer maintenance schedule, testing, DI water
deliveries, Gravimetric testing as needed
Window Cleaner - Showcase Services, Eugene, OR ? 1992 - 1998
. Owner Operator Window Cleaning Business residential/commercial accounts
$0.00 start to 65,000.00 annual Profit
Programming and Software Skills
Microsoft Office XP, Microsoft Windows 2000, Adobe PhotoShop, Logic 4.7,
and T-Racks
Education
Doherty High School - Colorado Springs CO
Pikes Peak Community College- Colorado Springs CO
Certificates
OSHA Haz-woper
FDEP SOP
Millipore, Gravimetric