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Manager Customer Service

Location:
Comstock Park, MI, 49321
Posted:
October 29, 2010

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Resume:

Joann Carrithers

**** ********* ** ******** **** MI 49321

616-***-**** Cell 616-***-**** e-mail: abig4q@r.postjobfree.com

Professional Goal: Offering over 28 year of proven accomplishments, using strong organizational & communication skills.

Skills that are the driving force in accomplishing such positions as Educator/Marketing Liaison

Event/Training Coordinator, Salon Entrepreneur/Manager, & V.P. Consultant

Experiences:

2008-2010 L’Eily Cold Wax Co. San Diego CA. -- Independent Contractor

Performing educational demo & marketing product for schools, distributors & salons.

3 state territories MI, IN, OH.

2005-2007 Regis Salons. / Fiesta Salons, Columbus OH.-- Regional Education Manager

Staff training, policies & procedures.& state laws

Promote all retail brands, Regis Design Line, Australian Gold, Designer Skin, Redken, TIGI, Matrix

Paul Mitchell, Zotos,etc.

Creating & conducted educational programs, including, color, waxing, indoor tanning, customer service

for salons & schools.

2004-2005 The Nailco Group. Farmington Hills, MI --- Regional Education Manager, L’Oreal

Promote L’Oreal Professionnel products within the state of Michigan

Recruit, train & manage Artistic Technical Team personnel

Conduct educational programs as well as on-going training for “Business Development Specialists.

Assist in planning & coordination of product & promotional launches.

2002-2004 Bath & Body Works Reynoldsburg OH. – Independent Consultant

Consultant for testing new product line

Training Coordinator, working with a staff of 4

2000-2002 Salon Essentials Supply Co. Rockford MI

Sales & Marketing product. Calling on 120 plus salons in the Grand Rapids Mi. area

1999-2000 The Bureau of Change Minneapolis MN Training Coordinator /VP

Training Coordinator, Establish, seminars, Organizational development Conferences

Establish seminars, with such companies as, LamaurMN, Redken 5th Ave NYNY, Vision Ease MN, & CPA’s of Indiana

1998-1999 Zotos International Darien Ct. Training Coordinator

Consultant through the transition from Lamur to Zotos

Senior member of the educational department, introduce & demonstrate products, usage, features & benefits.

1999-1985 Lamaur Professional Hair Care Corp.(E.H.S.) Minneapolis MN National Director of Training

Responsible for all hiring, training & managing of field educators, including 78 in the USA 6 in Canada & 4 in Puerto

Rico

Designed & presented educational programs technical/non-technical

Develop educational programs & aided in new produce launching (Pativa)

Set up & coordinated trade shows, national l& international,

Conference facilitator

1982-1985 Scruples Inc Minneapolis MN Regional Educator

Conducted product knowledge classes

1981-1996 Today’s Hair Salon Grand Rapids MI Entrepreneur, Manager, Stylist

All phases of reunning a 10 chair salon, managing 16 employees, hiring & traing stylist.

Marketing & various bookkeeping duties

1973-1980 Alpine Hair Designer’s Comstock Park MI

Orpheum Hair Styling Terre Haute IN

Stylist, Performing cosmetology services



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