Project Manager Management

Thomas G. Mangrum, Jr.

********@*****.***

719-***-**** (cell) 719-***-**** (home)

SENIOR PROJECT MANAGER

Senior Level Project Manager experienced in Information Technology (IT)

and Business Management in the private and public sector with key emphasis

in infrastructure management, implementing and managing projects within

the full life cycle of project management objectives for complex multi-

site projects and initiatives. I have taught Project Management at

Colorado Technical University for 5 years in the BS and Masters level

curriculum and consider myself knowledgeable in Project Management

principles and implementation including 19 years of hands on experience.

April 2009 to Present - E2E Ethernet Trunk Build QA Project Manager -

Verizon Corporation

Domestic and International QA Project Manager (Contractor)

. Managed all aspects of E2E Telecommunication Ethernet Trunk

integration with quarterly releases. This includes planning, defining

capacity requirements, testing, schedule, and monitoring of all

aspects of the project life cycle

. Manage and respond to E2E Ethernet Quality Assurance issues with

multiple Ethernet site installation and/or provisioning activities

. Maintain product consistency throughout product cycle, to including

the design and build phases through quality checkpoints and testing

. Oversee all aspects Business and System requirement gathering of

deployment delivery and ensure the successful completion of

deliverables including status reporting which define the scope and

create a detail work plan which identifies and sequences the

activities of Ethernet Trunk builds

. Automated the manual trunk build process reducing 3 weeks off each

quarterly release saving the company 1 Million dollars a year

2004 - Present - Colorado Technical University

Adjunct Professor

. Design and deliver instructional courses in Project Management, Risk

Management, Procurement and Contract Management, Scheduling and

Cost Control

. Curriculum development and presentation including lectures, relevant

case studies and teaching guidelines.

. Implement adult learning models & elements of effective curriculum

design

. Work directly with the Advisory Board to recommend and implement

training programs that support multiple skill levels and learning

styles

April 2004 to April 2009 - FedEx IT Services Corporation - International

Project Manager

. Managed all aspects of FedEx International IT systems integration

projects including the planning, staffing, defining systems

requirements, testing, schedule, and monitoring of all aspects of the

project life cycle

. Reallocated the staff and reworked the schedules when it became

apparent that a slippage due to resource availability became an issue

to curb impact on the schedule

. Managed and mentored 3 programmers, and 4 testers performance to

insure the completion of the scheduled deadlines

. Responsible for making recommendations to modify the project schedule

and relevant tasks to enhance the overall effectiveness of the end

result keeping it within line with stated business results and budget

. Liaison between third party vendors and project staff to provide

consultation, updates and modifications regarding progress of system

implementation of new business technology and expansion of IT

solutions

May 2002 to March 2004 - FedEx Services Corporation: Sr. Business

Application Analysis/ CM Project Manager (Promotion)

. Managed requirements analysis, design, development and implementation

of Rational Configuration Management environment

. Responsible for implementation of CM environment including development

environment configuration control, data management, document

management, defect/change management, requirements

management/tracking, risk assessment and quality assurance

. Managed for all aspects of configuration management including design,

implementation and oversight of development

March 2000 to May 2002 - FedEx Services Corporation: Business Application

Adviser/Supply Chain Solutions/FedEx Logistics (Promotion)

. System Adviser and primary contact to North America, and Asia, by

providing leadership and recommendations to team members in defining

system requirements, operating procedures and developing systems plans

utilizing operating scenarios, detailed systems plan, which supports

the physical operating scenario

. Managed customer support through the creative application of

information technology applications and technical business

requirements into supply chain solutions successful implementation of

designated solutions by planning, organizing, staffing, controlling,

monitoring all aspects of project life cycle

July 1996 to March 2000 - FedEx Logistics Supply Chain Solutions: Sr.

Instructional Design and Development Specialist/Corporate Trainer.

(Promotion)

. Managed the North America, Asia and Japan operations training program

in which I was directly responsible for designing, developing,

coordinating, evaluating and implementing a broad range of knowledge

and skill base systems training programs and operating procedures

based on analysis and evaluation of current operations

. Responsible for developing detail training plans, organizing,

designing, developing, implementing and administering project teams,

task forces, and program leadership preparation sessions for training

programs to improve performance standards and processes

. Managed and communicated information regarding project procedures, EDI

transactions including X12 and Edifact, performance standards and

process flow for use in the development of end user training material

and system applications communication

. Responsible for analyzing problems, issues and concerns involving

process and standards in the Logistics warehousing systems while

communicating requirements to technical groups for training

development

September 1992 to July 1996 - FedEx Service Corporation: Pricing Analyst

(Promotion)

. Maintained timely and proper execution of Optional Pricing programs

. Coordinated with sales force the reduction, removal and development of

Optional Pricing Programs

May 1990 to September 1992 - FedEx Services Corporation -Senior

International Quality Agent (Promotion)

. Acted as customer's contact concerning accuracy and completeness of

International data

. Analyzed problems, issues and concerns involving procedures and

performance standards

EDUCATION

MBA. (Project Management) Colorado Tech. Colorado Springs Co.

(Certificate in Project Management and Business Management)

B.S. - Howard University (Science). Washington, D.C.

A.S. - Ferrum College. Ferrum, Virginia. Science.

CONTACT INFORMATION:

Thomas G. Mangrum Jr.

7230 Arrowroot Ave.

Colorado Springs Co. 80922

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