Customer Service Sales
Resume:
Barbara Junkerman
Imperial, MO 63052
Home – 636-***-****
Cell – 636-***-****
Email – abig1j@r.postjobfree.com
QUALIFICATIONS:
• Work well without supervision
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure
EXPERIENCE:
11/07-5/09 Canfield & Joseph
Customer service/ Inside Sales
• Processed customer orders via phone, fax, mail
• Handled multi-lined phones
• Traced shipments inbound and outbound
• Set up new part numbers
• Type and process price increases from different vendors
• Call for freight rates on truck load shipments
• Open and distribute the mail accordingly
09/91-02/06 White Rodgers
Customer Service/Inside Sales Coordinator
• Processed customer orders via phone, fax, mail
• Assigned customers to the customer service reps
• Did performance reviews and salary increases
• Traced inbound and outbound shipments
• Maintained the company customer master
• Assisted staff in the reception area, answered multi-line telephone system
01/85-08/91 Multiplex Display Fixture Company
Customer Service Representative
• Processed customer orders
• Processed the company invoicing
• Answered multi-line telephone, routed calls, and took accurate messages
• Performed faxing, photocopying and filing duties
• Typed the company sales analysis and distributed accordingly
• Assisted supervisor with special projects
07/79-06/85 Gravois Bank
Head Teller/Customer Service
• Made sure the front line tellers were balanced by deadline
• Balanced and restocked the ATM machine by deadline
• Processed all the shipments to and from the Federal Reserve Bank
• Balance customer accounts
• Relief of the mains switchboard as needed
• Answered incoming calls and took accurate messages
Skills:
• 25 Years of customer service experience
• Microsoft Excel
• Microsoft Word
• 10 Key Calculator
• Operate Fax Machine
• Typing
Contact this candidate