Sales Manager

Robin A. DeMarco 585-***-****

* ****** *****

Webster, NY 14580 abig0p@r.postjobfree.com

Objective

To obtain a leadership role as a Sr. Personal Banker, Small Business Relationship Manager, Sales

Manager, Branch Manager, or Sales Coach with long-term employment and advancement opportunities

within the corporation or financial institution.

Licensing and Honors

Leadership Conference 2002 and 2005

Top Business Credit and Home Equity Loan Producer 2005, 2006, 2007 and 2008

Series 6 and Series 63 License

Life and Health Insurance License

Notary Public

Former Penfield Rotary Club

Brighton Score Member

Expert Retail and Branch Banking Knowledge - 16 years

Management and Leadership Training at Charter One Bank

5 year Volunteer at St. Ann’s Senior Community

7 years Banking Call Center Experience

Experience

JP Morgan Chase Bank 2007 – November 2009

1755 Monroe Avenue

Rochester, NY 14618

Personal Banker/Small Business Specialist

Relationship Managed 200+ Premier Business and Personal Clients. The Portfolio I managed was the

largest and most profitable in the Rochester Market. Responsibilities included deepening relationships

with very high value clients, including Deposit Growth, Credit Penetration, Mortgage, and Investments.

Prospecting and on boarding new Business and Personal clients by Networking, Customer Referrals, and

using my Centers of Influence. Consistently met or exceeded very aggressive sales objectives.

Mentored and trained new Personal and Small Business Bankers.

Relationship Manager/Sr. Personal Banker – 2000 -2007

Managed an affluent portfolio of 200+ Premier Affluent Clients. Growing balances with a concentrated

focus on investment products. Opened new Premier relationships to include all banking and loan

products. Referring complex products to appropriate business partner. Acting as a personal advocate for

these very high and profitable clients. Consistently met and exceeded very aggressive sales objectives .

Charter One Bank, NA 1998 -2000

1 East Main Street

Rochester NY 14614

New Business Development Supervisor

Responsibilities included supervising a sales staff of 6-8 employees. Trained, coached and motivated the

Sales Team. Consistently met or exceeded Team Sales Objectives. Assisted New Development Manager

with the Hiring of new Sales Staff and taking appropriate corrective action as necessary. I assisted the

Manager with Performance appraisals. Scheduling to ensure proper coverage was maintained in this busy

Sales Call Center. Also responsible for personal sales objectives that were consistently met and exceeded.

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