Sales Supply Chain
Resume:
Maninder Walia
Newark-CA-94560
E-mail: abifye@r.postjobfree.com
Career Objective
To take up a challenging role in a professionally managed organization and
contribute in the growth of the organization in terms of business results
by adding value through Customer Services and to learn in the process also.
Brief Profile
Post Graduate with sound educational background with Diploma in Computer
Applications and eight years of diversified experience in Retail and
Telecom Industry.
. Two years as Sales and Merchandising Supervisor in a leading Retail
Store offering consumers affordable prices, great quality and wider
choice.
. Two years as Customer Care Senior Lead in a leading telecom company
providing telecom services.
. One Year as a teacher in one of the leading Schools in teaching
Computer & Indian language.
. Two years as a computer instructor in leading computer institute.
Experience Summary
Feb' 2010 - August 2010 Action Link.
Merchandising Representative:
Responsibilities
. Responsible for ensuring the right product is displayed, compliant and
functional so it gets noticed and sold for complete range of Sony
products at the following stores in Gilroy and Morgan Hill Area:
o Walmart
o Best Buy
o Sony Exclusive Store.
. Detailed activities include the following:
. Sets and resets
. New item launches and plan-o-gram cut-ins
. Audits
. Point-of-purchase and display placement/assembly
. End cap assembly and compliance
. Pricing compliance
. Tag placement
. Promotional compliance
. Awareness campaigns
March 2006- March 2008 Bharti retail (Easy Day) India.
Sales and Merchandising Supervisor:
Responsibilities
. Managed the retail sales and merchandising of the Bharti Retail Store
"Easy Day" offering food and grocery categories, fresh fruits &
vegetables, meat & poultry, dairy products, FMCG & processed foods.
. Lead a team of four people dealing directly with the customers to help
them to make their choices, managed the supply chain, ensured proper
stocks at the racks and ensured the layout of merchandise.
Jan 2004 - Jan 2006 HFCL Infotel limited (Connect) India.
Customer Care Senior Lead:
Responsibilities
. Lead a team of three Customer Care Representatives handling walk-in
Customers for sales, Queries, complaints and one cashier receiving the
cash against telephone bills.
. Two telecallers responsible for calling up the customer to pay their
telephone bills as per due dates.
April 1992 - Sept 1993 Arya Model High School, India.
Computer Teacher:
Responsibilities
. Teaching basic Computers and Indian language Punjabi.
. In-charge of Administration activities.
April 1990 - April 1992 UK Computers India.
Computer Instructor:
Responsibilities
. Teaching Computers programming.
. Handling queries and counseling the student to take appropriate
courses.
Educational Qualifications
1989-1990 Post Graduate Diploma in Computer Applications
Khalsa College Amritsar. India.
1987-1990 BCom. Graduation. Guru Nanak Dev
University Amritsar India.
1986 Higher Secondary Examination.
Punjab School Education Board India.
Computer proficiency:
Microsoft Office 2000 applications - Word, Excel, Power Point and
Internet usage.
Activities, interest & Hobbies
. Student Representative in the College.
. Member of Discipline Committee in College.
. Active Member of the College Cultural Committee.
. Other Interests and Hobbies: Reading, Travelling and Cooking.
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