Project Manager

Joseph LoGiudice **** Worthington Trace Lane

614-***-**** *******@******.*** Worthington, OH 43085

~~Career Summary~~

Diversified Information Technology Professional

Managed as many as 30 employees on software development, PC repair, operating system

installation, configuration, and troubleshooting projects. Trained students in computer literacy,

project management, and applications in face-to-face and online classes of between 2 and 30

participants.

~~Employment Overview~~

Adjunct Faculty, National College of Business and Technology, Columbus, OH 2010 – Present

Teach Information Technology courses in computer repair; Windows XP, Vista, and 7 operating systems

installation and configuration; project management; computer literacy; advanced keyboarding; Internet usage;

and MS Office.

Also teach in the Business, and General Education programs.

Assist in the development and modification of course curricula.

Provide technical support to faculty and staff when needed.

Geek Squad In-Store Computer Technician, Best Buy, Garner, NC 2009

Performed installation and configuration, technical support, troubleshooting, repair, and upgrades of computer

hardware, applications, and operating systems.

Removal of viruses, spyware, adware, and other malware.

Provided total contact with customer from initial product check in through product pickup.

Customer Service – Retirement Educator, Fidelity Investments, Cary, NC 2007 – 2009

Educated customers in complex concepts of 401(k) retirement plan specific investment transactions and

distribution options.

Utilized a Microsoft Windows based workstation in an inbound financial service center to locate and analyze

customer financial data via advanced keyboarding usage.

Executed customer driven transactions according to plan specific guidelines.

Adjunct Faculty, Franklin University, Columbus, OH 2001 – 2007

Taught project management; computer literacy; advanced keyboarding; Internet usage for research; and MS

Office courses in face-to-face and online settings.

Developed and modified course curricula.

Project Manager, Nationwide Financial Systems, Columbus, OH 2000 – 2003

Created a resource allocation spreadsheet to track assigned project hours to more than 20 developers, allowing

for total usage of employee availability which greatly improved forecasting efforts.

Analyzed and validated customer requirements.

Created project and risk assessment plans.

Facilitated change requests through change management processes.

Coordinated with outside vendors.

Prepared project status reports.

Monitored effectiveness of project team; provided input to performance assessments.

Mentored project team members in adhering to company project management methodology and advanced use

of keyboarding options in the project management software.

Participated in personnel interviews of potential new employees.

Millennium Worldwide Consulting, Gahana, OH 1998 – 2000

Provided project management methodology analysis, improvement and training; hands-on project management

and cost control; employee supervision; training in project management software for technical writing and

documentation using advanced keyboarding options relative to the software.

Wrote project plans, change directives, charters, scopes of work, proposals and contracts.

Created procedures lists, user manuals, and online help files.

Tested beta versions of proprietary software applications and transferred keyboarding skills to client.

Documented and filed problem reports from beta tests.

Managed the construction of SONET rings in 48 cities across 12 states for Qwest Communications in Dublin,

OH.

Increased project efficiency via complete requirements gathering, regulating change directives, coordinating

site preparation and access, scheduling of non-interrupting equipment deployment, performance testing, and

more.

Controlled labor and equipment costs up to $1 million per ring.

Areas of Experience

Managerial skills that enable me to successfully control multimillion dollar software development projects.

Leadership skills that provide the ability to guide as many as 30 programmers, administrators and technicians on

a project.

Interpersonal skills that help me interact with stakeholders at all levels, including executive, technical, end user

and vendor.

Confident ability to multi-task several deadlines and responsibilities simultaneously.

Profit and loss skills that help me define and maintain budgetary constraints using the Earned Value Analysis

technique.

Highly motivated and team-oriented.

Desire to cross train in all aspects of my position to be of multi-value to my employer.

Communication skills that provide the ability to convert complex concepts into simple language.

Deep passion for imparting knowledge to help people move to a better life through education.

Nine years of online and traditional classroom teaching skills.

Curriculum development and revision.

Instruction of Information Technology, Computer Literacy, Advanced Keyboarding, Internet Usage for Research,

the MS Office Suite, Business, English, and General Education Classes as an adjunct instructor at Franklin

University and National College of Business and Technology.

Adult Learning and Online Distance Education instructor skilled in Malcolm Knowles Learning Facilitation

Models.

Education, Certifications, & Training

MBA with a concentration in MIS from Franklin University, Columbus, OH.

BA in English/Journalism from Rutgers University, Newark, NJ.

Adult Learning Instructor certification from Franklin University.

Online Distance Education Instructor from Franklin University.

Malcolm Knowles Learning Facilitation Models certification from Franklin University.

Comp/TIA A+, trained for test at North Carolina State University, Raleigh, NC.

HP Commercial Desktops, Workstations and Notebooks certification from HP.

HP Laser Jet Basic Hardware certification from HP.

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