Banking Professional
Profile
Enthusiastic and goal-oriented professional with many years of progressive
experience in finance and banking operations. Possess ability in building
positive relationships with clients, constituents, community leaders, and
corporate professionals. Adept in utilizing strong organizational skills,
self-motivation, and initiative to increase market share and maximize
bottom-line results. Results-driven and tenacious achiever who displays
outstanding verbal and communication skills and dedication to superior
service. Areas of expertise include but not limited to:
o Strong interpersonal and communication skills; capable of developing
and maintaining sound business relations
o Proven ability in assuming challenging roles, performing highly visible
positions, working under pressure to meet deadlines, and producing
strong sustainable results
o Aggressive and energetic self-starter; effective in working both
independently and collaboratively
o Consistently successful in surpassing productivity and performance
objectives
Professional Experience
Citibank N.A. ( Long Island City, NY
Assistant Manager Foreign Exchange 1999-Present
Center
< Administer data entry duties on all foreign currency deal tickets
< Managed overall investigations for the nation regarding settlement
concerns with various vendors
< Managed the daily volume tracking on buy sells and all MIS related
volumes
< Settle International draft discrepancies and resolve all contract
differences with Traders
< Organize and schedule daily work assignments to ensure on time completion
< Function as Records Retention Manager and prepared all work documentation
for warehouse storage
< Managed the quarterly Audit Package, performed various Risk Control Self
Assessments
< Reconcile settlement accounts and update all operational systems
< Consult and resolve issues and queries for all financial centers
nationally
< Processed all incoming invoices to be paid and ordered and managed
supplies
< Served as Project Manager in 2003 for the relocation of the department to
a major office building
Financial Associate / Floating Teller Bees 1992-1999
Team
< Oversaw all transaction of clients, deposits, withdrawals, and customer
service
< Effectively served as Head Teller, held responsible for distributing and
receiving cash for all financial associates
< Monitored ATM offsites and proved ATM machines in closed financial center
locations
Training
Completed internal training regarding Compliance, Continuity of Business,
and Records Retention
Technical Skills
Microsoft Excel, Word, PowerPoint, Internal department system, WorldLink
CitiDirect,
and Foreign Banknote Operating system