Objective A professional with more than ** years of experience in technical

and business-related fields. Possesses a positive attitude, strong

work ethic, and the ability to work well under pressure, as well as

with others. Fast-paced learner with keen problem-solving skills.

Resolved billing,claims and other vender issues.

Experience 2004-JULY-2010 CHARTIS ( AIG ) Olathe, KS

Payment Support Technication-2006-2010- Validation Technication-

2004-2006

Responsible for reviewing bills for payment, verifying accuracy,

complying with fee schedules.

Resolving billing issues and inputting bills into payment system.

Reconcile accounts and notify venders of invoice changes and

procedures.

Interacting with adjusters and management to resolve issues.

Validate claim documents, route accordingly and handle fax claims.

Identify and correct claim errors from adjustor work lists.

Handle FROIs (First Report Of Injury) claims, legal and time sensitive

claim documentation.

Process existing claims for Workman's Compensation.

Train new employees.

Exceeds daily productivity standard.

2000-2004 Gateway Computer Company Kansas City, MO

Sa Sales Support Associate 2003-2004, Customer Service and Business

Customer Service, 2000-2003

Supported 20 sales representatives.

Processed sales representatives accounts including billing and entered

data into MS Excel spreadsheet.

Provided daily revenue reports for upper management and performed

basic accounting duties.

Responsible for coordination, collection, scheduling, and accuracy of

payroll and vacation for team.

Resolved customer complaints and disputes

Received Top Sales Associate and Top Customer Service Representative

Awards.

1996-2000 WHIRLPOOL CORPORATION ( Maytag ) Jackson, TN

Production Technician

Completed online duties and recorded quality data.

Worked with production control and problem solving teams.

Participated in ISO 9001.

HONEYWELL CORPORATION ( Allied Signal) Kansas City, MO

Quality Assurance Inspector

Worked with prints/drawings/sketches/specifications and procedures.

Inspected close tolerances with all equipment to determine acceptance

or rejection.

Audited quality records, test data/other associated paperwork to

complete job orders

Worked with design engineering/production control.

Other duties: shipping/receiving and ordering equipment.

Education

Longview Community College - Credits towards Associates of Business

- - Lees Summit, MO

Lillis High School - Graduated - Kansas City, MO

Technical

Microsoft Word/Excel, Windows 98/2000/XP.

Linda K. Love

8904 NE 73 RD Court Kansas City, MO 64158

816-***-**** 816-***-****

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