Human Resources Management

Sergio J. M ndez

*** *********** ***** ******* ******* 35749

Mobile: 787-***-****/ 787-***-**** email:

abifqu@r.postjobfree.com, abifqu@r.postjobfree.com

Summary of Qualifications

Over eight years of experience in Human Resources. Strong

analytical, planning and leadership skills, combined with

the ability to coordinate the efforts of many to meet the

organizational goals. A positive and reliable team

player, self-motivated with high energy and management

skills. Productive with cross functional abilities.

Responsible and efficient work habits without

supervision. Familiar with TQM, Six Sigma and Lean

concepts in order to deliver efficient results and obtain

greater customer satisfaction. Seeking a challenging job

in which knowledge and professional skills can be

developed and contribute to the growth of the company.

Spanish to English bilingual and computer literate.

Proficient with MS office, Word, Power Point, Excel,

Vista, Windows 7, also familiar with FAR and People Soft.

Experience

2002-2010 Department of Labor of Puerto Rico Aguadilla,

P.R.

Human Resources Interviewer (Employment Office)

Responsible in assisting job meetings and representing

the Department of Labor in different job fairs around the

country.

Responsible for compiling statistical reports in regards

with the unemployed worker, also acted in equip them in

making progress during trainings and other educational

options the agency provides.

Considerable amount of Experience on unemployment

monetary payroll transactions.

Responsible, Interviewing, hiring and paying summer

workers, also responsible to assign and qualify our

customers into different work tasks.

Consulted with all levels of management on the following

Human Resources solutions, including but not limited to:

employee relations, staffing, compensation and benefits,

performance management and development, organizational

and change management issues.

Assured company policies and practices are administered

fairly and consistently, ensuring compliance with

applicable employment laws.

Acted as an Employee advocate, ensuring employees and

managers are able to express concerns in a manner that is

respectful and supportive of the values and objectives of

the Department of Labor.

Maintained employee records in compliance with federal,

state and local law requirements.

Performed employee relations functions, including

supporting and counseling regarding problem solving and

conflict resolution, performance issues and assessments

of termination requests.

Conducted Special Projects as assigned by the director of

the Human Resources office in the Department of Labor.

Recruited and sourced talent from internal and external

sources, developing relationships with professional

recruitment agencies, schools, and all levels of internal

management and employees to identify and track

candidates.

Responsible for full cycle recruiting, including

writing/Posting Positions, Phone Screens,

Coordinating/Conducting Interviews, reference checks,

coordinating final assessments of candidates to

optimizing hiring process.

Respond to the unemployed workers with questions about

pay and benefits.

Assisted in development and promotion of positive

employee relations team building, conflict resolution,

employee retention strategies.

Familiar with corporate compensations and benefits.

Experience using critical thinking skills to provide

solutions to HR problems when policy guidance does not

exist.

Collected, analyzed and integrated complex information to

develop options or logical conclusions for difficult HR

issues.

Informed customer of progress, changes or issues that

could affect delivery of products or services.

Experience preparing written correspondence for senior

level approval and verbally presenting information in a

confident and well organized manner.

Education, Seminars & technical skills

(2008-2010) Human Resources Seminars Attended at U.P.R.

Mayaguez:

Sexual Harassment at the Work Place

Occupational Risks- Strategy Prevention

Anti Discriminatory Legislation

Managing Disciplinary Work Cases and Situations

Impact in Proactive Supervision

Effective Change Management in Organizations (MBA

Seminar)

Labor Satisfaction (MBA Seminar)

Time Management and Personnel Leadership (MBA Seminar)

Methodology of Investigation and Research (MBA Seminar)

Researching Success Through Planning (MBA Seminar)

SPSS Statistical Program For Investigation and Thesis

(MBA Seminar)

2008 - 2010 Metropolitan University,

Aguadilla, P.R.

M.B.A - Business School - Human Resources/ Management

Degree

Magna Cum Laude Honor 3.70 GPA

1997-2002 University of Puerto Rico

Arecibo, P.R.

B.A.- Communications/ Public Relations

Rookie of the Year Award in College Wrestling.

Awarded an Athletic Scholarship.

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