Software Security
Resume:
Steven King
Dry Branch, GA 31020
E-mail: abifmv@r.postjobfree.com
[pic]
Objective:
Desire the Position of Computer Support Specialist in a Major Corporation
[pic]
TECHNICAL SKILLS
Operation Systems
Linux ( Windows XP ( Vista (Windows 7
Hardware and Software Applications
Proficient in all Microsoft Office Applications (Familiar with Visual
Basics and HTML( Active Client ( TCP/IP (LAN and WAN options ( Client
Server ( Workgroup Computing ( SQL ( Oracle PL/SQL(Active Directory
EDUCATION/CERTIFICATIONS
Fort Valley State University, Fort Valley, Georgia
B.S. in Computer Information Systems, 2007
Security + ( A+ ( System Administrators ( Web Administration ( Client
Support Administrator
PROFESSIONAL EXPERIENCE
Standard Technology
Robins Air Force Base, GA
Computer Support ( 2009-present
( Serve as the first line of help to resolve customers'
administrative and technical problems
< Perform the installation of equipment, connection of peripherals, and
the installing/deleting of client level software.
< Ensure physical security of unit AF-GIG components.
< Make sure new equipment meets specifications
< Make sure systems are configured to WR-ALC/IT polices and standards
( Information Assurance Training and perform initial client
workstation diagnostics and troubleshooting.
< Make sure classroom configurations are in working order.
< Use automated tools to ensure system updates, patches and virus
signatures applied
< Participate in the IT management Working Group
< Hardware and software support to E&TS contact personnel
< Provide software application assistance for commonly used office
automation applications purchased from standard Air Force support
contracts. Include support to standard wireless office automation
devices.
< Assign,modify, and delete passwords and user privileges according to
AFMAN 33-223
< Perform e-mail management, create/configure mailboxes, create
public/personal/private folders, move mailboxes, perform mail box
maintenance, create distribution lists, and track messages.
< Report security breaches and distribute security information according
to AFI 33-138 and local policies.
< Develop training materials and procedures, or train users in the
proper use of hardware or software
< Confer with staff, users, and management to establish requirements for
new systems or modifications
< Implement client workstation software patches, security fixes, and
service releases according NCC instructions
MBM-Food Distribution Center
Macon, GA
Electric Pallet Jack/Fork Lift Operator ( 2008-2010
< Select and pick food orders
< Load trucks with forklifts or pallet jacks
< Keep a safe and clean work area
Wal-Mart Return Center
Macon, GA
Freight Scanner/Truck Loader ( 2007-2008
< Attach identifying tags to containers, or mark them with identifying
information.
< Read work orders or receive oral instructions to determine work
assignments and material and equipment needs.
< Record numbers of units handled and moved, using daily production
sheets or work tickets.
< Move freight, stock, and other materials to and from storage and
production areas, loading docks, delivery vehicles, ships, and
containers, by hand or using trucks, tractors, and other equipment.
< Sort cargo before loading and unloading.
< Pack containers and re-pack damaged containers.
< Carry needed tools and supplies from storage or trucks, and return
them after use.
Fort Valley State University (English Department)
Fort
Valley, GA
Technology Support Specialist ( 2006-2007
< Assisted University staff and students with technical issues and
system training
< Troubleshot, diagnosed, and repaired computers and peripherals
< Accountable for resolving technical issues in time-critical
environments
< Installed, configured, and monitored performance enhancements/system
integrity
( Provided advanced technical support, identifying problem areas
< Install & configure various operating systems, specialized
applications, & software
< Recovered data in the event of hardware and software failure
< Assist unit with client workstation process
< Maintain records of daily data communication transactions, problems
and remedial actions taken, or installation activities.
Macon Power
Macon, GA
Apprentice/Helper ( 2001-2002
< Assist professional electricians with electrical duties
< Installed light fixtures, switches, receptors, and electrical wiring
for contracted land sites
< Worked on industrial and commercial construction projects
< Performed installation of conduit
< Worked from verbal instructions, blueprints, wiring diagrams, and
schematics
Holiday Inn
Macon, GA
Event planning logistics and Guest Service ( 1998-2006
< Extensive problem resolution responsibilities
< Created new methods and prepared recommendation for changes as needed
< Handled various event planning tasks
< Reduced labor and cost of supplies sold by 35%.
< Created database of customer which included customer's personal
information
< Assisted in identifying and specifying business requirements
[pic]
Contact this candidate