Francis M. Feddor JR

*** ****** **. ********** **, 18088

Phone 610-***-****

CELL 610-***-****

E-MAIL abifj4@r.postjobfree.com

OBJECTIVE

A SENIOR BUSINESS ANALYST POSITION THAT UTILIZES MY EXPERIENCE, LEADERSHIP

AND SKILLS TO ACHIEVE OVERALL BUSINESS GOALS.

BACKGROUND SUMMARY

PRACTICAL AND LEADERSHIP EXPERIENCE IN A BUSINESS ENVIRONMENT WITH THE

ABILITY TO RELATE TO BUSINESS REQUIREMENTS. KNOWLEDGE IN:

Inventory Management

Project Management

Customer Service

Production Scheduling

Technical Specifications

Professional experience and selected accomplishments

Volvo Parts North America - Allentown, PA

2000-8/1/2010

Senior Business Analyst - Mack Inventory Management

Execute and Support team activities to optimize Service parts Inventory

levels and maximize Fill Rates. Report all day to day analytical

information including Inventory Levels, Fill Rates, Key Performance

Indicators and Action Plans relating to the areas causing a negative effect

on the department's daily goals.

I monitored, analyzed and reported all day to day analytical information

which is passed onto our Directors and Vice President. Some of my other

responsibilities include: Establishing the necessary steps to implement and

monitor new projects that will need to be supported by the aftermarket

(including Campaigns, Quality Journals, US07 and US10), ordering of rear

service axles to support trucks in the field, ordering of aftermarket parts

from the Volvo warehouse in Ghent, coordinating new parts / superseeded

parts which purchasing needs to source (GPS) and reporting weekly Key

Performance Indicators to Senior Management.

While at Mack Trucks Inc., I have worked in:

Parts Specifications - Support Dealers in the field who are looking for

technical assistance in finding a specific part or parts to repair a truck.

Sales Billing - Process MSO for trucks that were sold on a day to day basis,

including Fleet Sales and processing bank deposits for trucks sold the

previous day.

Customer Service - Support dealers in the field wanting to place orders for

parts needed to repair a truck down (VOR) or order parts for schedule

maintenance. This also included placing Ship Direct orders for a customer

who wants a part that was not available in the Warehouse.

Inventory Management - worked with an analyst to expedite parts for Regional

and Support Warehouses while trying to optimize Service parts Inventory

levels and maximize Fill Rates.

Actively participating as a team member, leader and coach for Operational

Development, a team based approach for continuous process improvement

change.

Utilized Mainframe and Server based networks complete day to day activities.

Rothrock Motor Sales - Whitehall, PA

1999-2000

Accounting Associate

Support the Automobile Dealership in all aspects of a vehicle sale, from the

Bank paperwork to the State Title work to the salesmen's commission.

Report sold vehicles to factory; log vehicles sold

Process bank paperwork; title work

Post receivables from factory

Administer sales commissions

Process dealer trades

Walt Disney World - Orlando, Florida

August 1997 - 1998

College Internship - Graduated with a Ducktorate Award of Excellence

Seminars Attended: Communicating With Style, Understanding Differences &

Coping with Cultural Change, Maximizing People's Potential through

Leadership Flexibility and The Ever Changing World of Business.

Independent Studies Attended: Developing A Positive Attitude, The Creative

Manager, Pathways Toward Personal Progress and A Conversation with

Advertising/Marketing.

Work History

Artistic Landscaping, Laborer, May 1998 to February 1999.

Walt Disney World (internship), Water Craft Operator, August 1997 to January

1998.

Carfara's Painting Company, Painter, April 1994 to August 1997.

Wawa, Shift Manager, May 1994 to March 1995.

Saint Paul's Child Care Center, After School; Teachers Aid, February 1990 to

1994.

Keglovits Enterprises Inc., Construction Assistant, June 1989 to January

1990.

Interests and activities

Former member and Vice President of The Charotin Hose Company #1, North

Catasauqua Volunteer Fire Dept.

Certified by The Pennsylvania State Fire Academy in: Essential of

Firefighting, Firefighter 1, Propane Awareness, HazMat, Rapid Intervention

and many more.

Certified by The Pennsylvania State Police in Fire Investigating and Origin.

Certified by The American Heart Association in CPR and First Aid.

Currently a Family Counselor at Lehigh Valley Hospital for families who have

a child or children in the NICU (Neonatal Intensive Care Unit)

computer

Mainframe environment

Server based systems

Trained in Microsoft Professional Office: Word, Excel, PowerPoint, Access,

and Outlook

Education

Lehigh Carbon Community College

May 1998

Associates Degree

Business Management

Various Business Related Courses offered through Franklin Covey

7 Habits of Highly Effective People

The 4 Roles of Leadership

References available upon request

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