Oracle Management
Resume:
JACQUELINE NEVILLES, MCITP, PMP, MCTS
abifik@r.postjobfree.com
HIGHLIGHTS
Jacqueline has 15 years of experience in full cycle projects for IT and
Business Transformation projects. Jacqueline held Project Management and
Team leadership positions both on functional and technical teams.
Jacqueline has extensive experience in business applications design,
development, implementation, testing, and project planning and management
experience. She worked for clients within the discrete and process
manufacturing, services, Healthcare and Hi-tech industries. Jacqueline's
engagement experience includes, Fit/Gap Analysis, Configuration, Process Re-
engineering, Process Documentation, Project Management, Data Conversion,
Application Development and End-User Training. She has hands on working
experience implementing Oracle Applications starting from Oracle
Applications 10.6 CUI to Release 12, Oracle Financial Service Applications
[OFSA], and Performance Analyzer, Discoverer, Transfer Pricing, Financial
Data Manager and Hyperion System9 enterprise wide Business Intelligence and
Reporting Architecture and Oracle R12/Hyperion Applications including
Hyperion Planning, Financial Management, Essybase and related tools.
EXPERIENCE
__________________________
Software:
SOLARIS/SUNOS, ORACLE, DISCOVER, FORMS, Crystal Reports,
Cerner System, RUP, Agile, Developer, HPUX, HTML, DHTML,
UML, XML, XSL, HL7, JavaScript, Java, AGILE, DOS/WINDOWS,
DB2, WINDOWS, Hyperion, NT,. NET, EXCHANGE SERVER, ITIL,
Scrum, PCI, Filemaker, ERWIN, Power Designer,, MQ Series,
OO, CORBA, SAP, JDE, INFORMIX, APACHE, Crystal Reports,
FRX, 4GL, SQL & PL/SQL, Sharepoint, Adobe Live Cycle
Designer i2, Filenet, FRAME RELAY,BRIO, X25, PPP/SLIP,
EDI, VB, VB.net, Mercury ITG, Paradox, BEA Weblogic, ATG
__________________________
HARDWARE:
SUN Windows 2003 Server, Windows XP, Windows 2000, Windows
98, MS Exchange Enterprise, Citrix Metaframe Presentation
4.0, SQL Server, Pervasive SQL, Prolog, Primavera,
Constructware, Voice over IP, Wireless Communication, XP,
SSL, C++. Python,, AJAX, Drupal, Gigabit Infrastructure,
Remote administration, SAN, Server and Application
SPARCSTATION/SERVER, SUN ENTERPRISE SERVERS, HP3000/9000,
IBM 4381 & 4300,BIZTALK SERVER, COMMERCE SERVER, PERSONAL
COMPUTERS,Linux, Ruby, ETHERNET HUBs/ROUTERS, MODEMS,
STORAGE ARRAYS, AS400
EXPERIENCE:
Perot Systems May 2007- Present
CIO
Public Sector, Hospital, Healthcare
. Billable to various companies
. 235 + Users. 20 + Remote Locations. 4 Satellite Offices. 35 + Remote
Users. 9 Servers.
. Drive and developed clear technology strategy based on the collective
input of the Individual Products Distribution leadership, and develop a
clear process for prioritizing initiatives and spend, taking into account
the dynamic nature of the business, which requires both nimbleness and
flexibility.
. Created Annual Budget for IT organization
. GWAC Contracts with ITIL expertise
. Deployment and supported the technology strategies that support
individual distribution system
Communication
. Ensures department is well informed, at all times, of changes and news
worthy events within the company
. Effectively communicates relevant IT-related information to superiors
Identified emerging information technologies to be assimilated
. Created corporate procedures, policies, and standards to implement
various software, and network systems
. Championed an initiative that was projected to reduce overhead costs by
$1,200,000 yearly by consolidating 2 retail warehouse operations
. Prepared new and inventive methods to increase and improve the use of
technology throughout the company
. Created several Disaster Recovery plans
. Created/ Reviewed RFI, RFQ & RFP for Large CIP Projects
. Slashed IT-focused strategic planning, data processing, computer
services, network communications and management information services to
accomplish immediate corporate goals and objectives.
. Experience with HIPAA
Database Administrator
. Lead the Saudi Arabia audit team with a strategic approach to risk
assessment, integrated and effective audit methodology, and impactful
reporting across North America, Central and South America. Emphasis on
best practices in efficiently achieving high quality audits and reviews,
with identified solutions, and timely reporting to relevant stakeholders
. Managed messaging security; and recovering messaging servers and
databases
. Data Warehousing, OLAP, MOLAP Metadata understanding and experience
working in Prime Brokerage Business
. Responsible for selecting a new Servicing Software System for various
clients
. Administered and installed Oracle 9i/8i production databases on
Windows/Unix/Linux/MVS/Solaris.
. Capacity planning, tuning & performance enhancements.
. Installed monitoring and troubleshooting on the Exchange server 2007
. Centralized all database monitoring and reporting using an Oracle
Enterprise Management Server
. Experience with Cloud Computing(PaaS, SaaS, IaaS)
. Analyzed, designed, modeled, and implemented new database schemas.
. Scripted in PL/SQL and SQL to migrate and manage databases
. Strong experience in monitoring and maintaining production OLTP.
. Strong Oracle Database & SQL tuning skills.
. Online and Offline Backup and Recovery using RMAN and user managed
methods
. Experience in Database Replication, Oracle partitioning, parallel server
(OPS).
. After hours Production Support.
. Support the development of infrastructure solutions - primarily storage,
server, networking and virtualization.
. Oversees the project management and prioritization of initiatives in the
Infrastructure area.
. Knowledge in Datastorage environments (NetApp, EMC).
Oracle Developer
. Strong development skills in PL/SQL and SQL Plus.
. Experience in Oracle Forms and Reports.
. Experience in Oracle tools like "TOAD", "SQL Navigator", "Spotlight on
Oracle" and "DBArtisan".
Development
. Performance testing in a large scale enterprise environment and
Project Management
. Solid understanding HTTP Protocol, TCP/IP and GET/POST requests
. Mercury LoadRunner 9.0 and higher using the Web Protocol
. Browser page rendering and object rendering
. Executing tests against specific servers within clustered
environment
. Experience with the following: Mercury suite applications
including SiteScope, Jmeter JSP, Sun, Solaris and Weblogic
Data warehousing/Reporting
. Implemented Crystal Reports accessing Oracle Procedures
. Experience in using "Brio Query" for generating different kinds of
statistical Reports
. Experience in Unix, Sun Solaris, Linux and Windows Operating Systems
installation and Administration.
. Knowledge of Erwin, OLAP Tools, ETL process and Star Schema design.
. Knowledge Business Objects 4.1.4
. Knowledge of OLAP tools like Informatica.
Networking
. Responsibility for OS builds, hardware certification, Virtualization
Services, SAN, NAS backup
. Experience with JPM LOB's and GTI DC & Network teams to drive
optimization of Distributed Infrastructure to reduce total cost
Technical Skills:
Databases: Oracle 10g, 9i, 8i, 8, 7.x, SQL Server 7.0 and PostgreSQL.
Operating Systems: Sun Solaris, Linux, Windows, SCO UNIX.
Case Tools: Erwin, Sybase Power designer.
Programming Languages: C++, Visual Basic, PL/SQL, SQL Plus, Oracle Forms
4.5.
Oracle tools: Toad, SQL Navigator, Spotlight on Oracle, RMAN, DBSTUDIO.
Report Tools: Crystal Report, Business Object and Oracle Reports 3.0,
Brio Query.
Version Control Clear Case/CVS, VSS
Other Skills MS Visual Interdev, JAVA 2.1, Java Servelets, Apache
Webserver, JDBC, ASP, ActiveX and Visual Interdev 6.0, UNIX Shell
Scripting, Perl Scripting
. Coordinate with the External Auditors to ensure proper audit coverage,
elimination of duplication of effort, and improvement in the efficiency
and effectiveness of audit activities
. Maintained GWAC contracts for tracking purposes
. Responsible for federal government contracting compliance requirements
and initiatives, including audits and regulatory reporting
. Planned and organized effective testing of the Company's non IT Sarbanes
Oxley key controls, communicates testing results to various business
leaders, and recommends changes in testing methodologies to increase
efficiency
. Proactively developed an effective relationship with all stakeholders in
the Business Units (commercial and finance), Corporate Controller,
Corporate Functional Leaders, and External Auditors. Understand,
anticipate and balance the competing objectives of your stakeholders.
Deliver pragmatic solutions
Management
. Responsible for customer relationship management with each of the
manufacturing organizations that may have little in common in terms of
product line, operational workflow and compliance/regulatory obligations
. Managed projects to appropriate time lines (target dates), budgets
developed to and resource plans
. Managed overall IT capital and expense budget.
. Created the IT outsourcing relationships against the performance criteria
and metrics
. Directs and manages computing and information technology strategic plans,
policies, programs and schedules for business and finance data
processing, computer services, network communications customer
information systems and management information services
. Oversight for strategic working relationships between information systems
and other functions within the organization
Dec 2006- May 2007
VP of IT Consultant Lance Inc.
Primarily focused on Functional implementation specialization in
Oracle 12i implementation,
Oracle Manufacturing, Treasury, Purchasing,HR, Telesales, BRM and
Oracle ERP.
Training of consultants to focus on the design and implementation of
Functional requirements of the infrastructure processes and will work with
all facets related to or involving software implementation, including,
. Requirements Definitions
. Software Selection
. Pre-implementation planning and design
. Estimation of time and effort
. Testing and Deployment for EDI transactions
. Train and develop both client and internal customers
. Foster and maintain good relationships with IT colleagues
internal and external
. Expertise in writing functional design specification documents, for
multiple Oracle e-Business which includes process transformation of
Oracle Manufacturing.
. Integrated Oracle Treasury with Oracle E-Business to ensure that the
foreign exchange, equities and derivatives were correct
. Setting up a relationship between Oracle Treasury and Wells Fargo for
worldwide consolidation, cash management
. Experience maintaining running balance, calculating accrued interest and
compound interest.
. Integration of Oracle Treasury with Oracle GL, Receivables, Payables and
Cash Management.
. Created Requirements definition/mapping and apply required configuration
changes using fishbone diagrams
. Implementation of Oracle BRM 7.3: Pricing, Management, Customer
Management, Real- Time Event to cash, Revenue management and Smart Plug-
in
. Centralized Billing and Revenue with BRM, Forecasting, Inventory and
Cost accounting, iExpense
. Implementation of Cognos BI (8.0) and SDK
. Experience with EDI Processing, Reports, Transactions and Production
Support
. Oracle Profitability, iExpense, Install Base implementation
. Hyperion Performance management integration with Sybase IQ 12.6 which
includes Hyperion Intel Explorer, Intel Designer, Web client viewer, and
Hyperion server
. Advance Pricing, and Advanced Product Catalog experience
. Business process re-engineering and Change management experience
. Implementation of Oracle Teleservices, Field Services, and Telesales
. Implementation of HR, financials, project costing and billing through
cMRO
. Experience with Oracle Discrete Manufacturing as a Lead consultant
responsible for successful delivery of Supply Chain Management process
deliverables.
. Managed the planning, leading and actively participating in design and
testing of Oracle's Manufacturing modules
. Solid business process/ requirements analysis and re-engineering,
module set up and configuration, documentation, ability to spec
customizations and reports
. SharePoint and Documentum for storage systems
Release Manager
. Perform configuration and setup work of Oracle
Manufacturing 12i to support new and existing
functionality
. Bug/Fix management
. Fraud Verification with Oracle Communication BRM
. Integration with EDI and OAF (java, J2EE) from
various clients
. Verification of Revenue Capture/Collections
. Validation using Oracle SOA, BPEL Process Manager and
OBIEE
. RAP processing (reject account procedures)
. Delivered configuration
. Software Readiness evaluation
. Oracle Data Hub and
. Managed day to day deployments through multiple
environments.
. Continuous improvement to the release process
. Implementation of CATIA
. Worked closely with senior project managers on
multiple database releases and schedules
. Manage corporate and financial affairs, includes
industry analysis, projecting expected future
financial performance, gathering appropriate financial
and market information
. Experience with AP/AR/GL/Payroll, TCA/Oracle
Cash/Treasury Management OLAP
. Installed the VPN and T1 connection for Oracle Support
and Universities
. Managed a 1Million dollar project for Cummins
international
. Implemented Oracle Database 8I with
OPM/Invoicing/PO/Supplier/Billing
. Developed reporting tools for Cummins and Ford to
understand EDI Transactions
Jan 1999 - Dec 2006:
Pricewaterhouse Coopers
Sr. Oracle Practice Director IT
. Developed strategies to conceiving successful tactics
for the execution of business partnerships
. Implementations of the following modules:
. Oracle -> 11i / 12, E-Business, Process Management, Cash
Management, (i2 DM knowledge, Forecasting, Configuration,
Order Management, iexpense, iReceivables, AP, Payroll, GL,
FA, AR, Financial Consolidation Hub, Contracts, Business
Intelligence, istore, Depot, Field Services, Agile, HR,
Knowledge Management, Cash Management and Project Accounting,
and RMAN
. Database -> 91, 10g, 11g, Data Warehousing, Oracle VM,
OLAP, and Database Vault
. Scripting -> Bash Shell, JACL, Cygwin and
configuration of PPM/ITG and CVP
. OPM Implementation where I defined multiple
specifications for locations, customers, and
production.
. Vastera Trade experience
. GL Conversion validations, and Vlookup tables
. Worked with users to analyze current procedures and
suggest process or system revisions
. Various integrations with i2: i2 SCP, TP, Safety
stock, i2 MEIO, SCM 6.2, CPG solutions Shipment
Scheduler.
. Managed OPM Quality Issues through the web portal,
also ensured that workflow notifications were properly
routed.
. Conducted Training Classes for Oracle AR, Advanced
Pricing, and Quotes 11.5 and Training Admin Version 2-
4
. Experience in various industries Finance, Insurance,
Biotech, and Banking
. Implemented Oracle HR Self Service,Payroll, debit
memos and cost accounting for Wells Fargo, Visa,
Intel, Oracle and Cummins International
. Developed the Architecture for XML interface for data
mining efforts
. Oracle Business Intelligence for Cisco Systems
. Integration of EDI for manufacturing orders
. Audited compliance with procedures, and escalation
process
. Implemented Oracle Project Costing for Visa and Wells
Fargo
. Managed a department of Business Analysts that
gathered requirements and created functional and
technical documents
. Created a training course for all business analyst to
understand what information to gather and how to
create white papers and use cases for the customer
. Published documentation for Project Costing, Advanced
Pricing, Quotes & Billing to training Financial
Services companies
. Gathered the Use case documentation from the
Controller
. Setup the flexfields and workflow process for the
AP,AR, Workflow & GL and Purchasing modules
. Designed a Self Service module using Workflow for HR,
AP,AR, FA and GL and Commission Calculator for Charles
Schwab
. Data Mapping and Modeling
. Managed the build of AMG Gateway to load information
into Oracle Projects
. Integrated Oracle Projects and Oracle Manufacturing
. Developed Marketing Requirement Documents and product
roadmaps to focus Engineering efforts
. Prioritizing the development of products and services
. Implemented Epiphany and Hyperion systems
. Negotiated with Engineering to determine product
definition, cost and timelines
March 1996 - Jan 1999: Oracle
Corp
Financials/ Manufacturing Managing Consultant
Consulting Org.
. Created the scope of work to Integrate the E-business
Suite with Oracle Payables/ Receivables/ Purchasing
Manufacturing and AMG
. Managed the 4GL automation for reliability, and
robustness from cradle to grave
. Implemented Oracle for iPlanet & Intel using 4GL as a
integrated solution for rapid creation on Unix and NT
environments
. Implemented EDI Gateway for Cummins, Intel, and Ford
. Transactions such as 850, 856, 810 and 855
. Managed a team of highly skilled technical consultants
. Tested the systems for scalability, reliability and
manageability
. Implemented Oracle CRM/ERP/ Supply chain package for
Visa, Intel, Charles Schwab, Morgan Stanley and
Providian
. Provided support for Oracle Projects analysis and
configuration
. Defined Contract project
types/templates/billability/billing percentages/budget
revenue
. Assisted in reclassifying revenue and invoice amounts
. Managed and trained clients to generate reports/ view
receivables/ status and activity
of project invoices in Oracle Receivables
. Designed and Developed interfaces, conversions and
enhancements
. Oracle Modules (GL, AP, AR, CE, EFC HR, Payroll, OAB,
OTA, Advance Planning and scheduling, Cost Accounting,
OM,CRM and iStore)
. Created Budgets for each project and scheduled
resources
. Designed and Implemented Oracle Manufacturing for
several Clients
. I2 Implementation with over 8 clients
. Installed and maintained Oracle Database, backup and
recovery for clients
. Implemented applications for the AR,
Project/Workflow/Order Management
. Automotive consultant for FORD and Honda to implement
8I with Oracle Workflow
. Assisted FORD in implementing Oracle Database and
ERP, INV,Order Management, & Procurement
. Implemented Oracle software for the FORD financial
services (ex: loans, credit, and tax information).
. E-business implementation for Visa International
. Integrated Oracle applications in Honda Motor Credit
Department for AP, AR,GL,PO, Inventory, Projects and
cost Accounting
. Implemented a foreign exchange transaction center
. Teach-train the trainer course
. Managed a team in computing and network system risk
evaluation
. Extensive experience with Oracle web application
server, DAD
. Development and execution of network system audit
programs
. Maintain expense and administrative discipline with
staff
. Provide technical support to team members and customers and develop a
quality assurance of spec writing and documentation process
March 1993 - 1996 Oracle Corporation
Senior IS Manager
. Manage 9 database instances, 6 productions and 1
development
. Experience in working with Oracle Applications (HR,AR,,GL,OE,OM)
. Created Project Management Templates for each project
for resources and deliverables
. Trained employees on Oracle installations ERP
. Installed NT on severs for the support organization
. Assisted in developing flex fields
. Built CORBA Servlet pages
. Fine tuning environments and troubleshoots DB related
problems
. Extensive experience with Oracle web application
server, DAD, Cartridge configurati
EDUCATION
Master of Business Administration
Haas School of Business, University of Berkeley, CA
Bachelor of Science, Major Social Welfare, Minor Computer Science
Sacramento State, Sacramento, CA
Certified ISO 9002 Auditor
University of Santa Cruz, Santa Cruz, CA
Certified Zenger Miller Trainer
Zenger Miller, San Francisco, CA
Master Black Belt Certification
America Society for Quality (ASQ), St. Louis, MO
Earned certificates in the following:
1. Inventory Management ( Oracle
Financials
2. MRP ( Oracle
Database Masters
3. Total Quality Management ( APICS
Certification
4. Oracle 7 Masters Program (
Microsoft Certification
5. JDE training
Management Training:
How to be a great Supervisor Continuous Improvement
Managing difficult people Interviewing Skills
How to manage People Certified Lead Auditor
How to build high performance Facilitator for all Management
teams Meetings
Interpersonal Skills Root Cause Analysis
Delivering bad news Supplier Requirements
Staying Positive in the work Forecasting to be Successful
place
How to be a good Manager
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