Professional Experience:
Quality Manager, December 2001 - Present
Contech Forgings, LLC (Formerly - Kaiser Aluminum Greenwood Forge)
**** ******* *** *****, *********, SC 29646 - Telephone: (864) 229-
8700
Responsibilities:
. Quality Management System, customer satisfaction, Advanced
Product Quality Planning (APQP), Production Part Approval Process
(PPAP) for customers and suppliers, gauge design, and quality lab
(calibration and CMM).
. Management of seven reporting associates.
. Maintaining Nonconforming Material (NMR), Chemistry and Tensile
Access databases.
. Support the manufacturing operation's continuous cost and quality
improvement goals by assisting in the design and modification of
new and existing equipment and processes.
. Perform statistical analysis, evaluation of new materials,
maintenance of process documents and procedures, tracking and
analysis of process variables.
. Recommend new equipment for purchase.
. Relate to engineering the quality requirements of new product
design.
. Communicate to and assist engineering in resolving quality issues
with manufactured products.
. Support 5S and lean manufacturing goals, and safety initiatives.
. Manage the selection and monitoring of suppliers
. Met assigned budget objectives and support the management of
strategic planning for future expenditures in accordance with
long-term objectives.
. Conduct required training and mentoring of production associates.
Accomplishments:
. Led transition team from QS-9000 to ISO/TS-16949:2000, completed
in November 2003.
. Assisted in increased revenue $20MM.
. Developed and implemented an Access database for Non-conforming
Material Report (NMR).
. Revised process flow to eliminate three non-value added process
steps for two products.
. Assisted in the transition from third party to in-house NDT
inspection process.
. Created and initiated Deviation and Engineering Change
procedures.
. Implemented FARO laser scanning inspection process.
. Customer complaints reduced by 89%
. Improved external PPM by 82%
Senior Product Engineer, December 1978 - December 2001
Tyco Electronics (Formerly - AMP Incorporated)
3900 Reidsville Rd, Winston-Salem, NC 27101 - Telephone 336-***-****
Responsibilities:
. Launched new programs from development to manufacturing,
including product design, tooling release, testing and
qualification, and manufacturing for both the computer and
automotive industry.
. Interfaced with many of the industry's leading companies such as
Chrysler, Compaq, Daimler, Digital, Ford, General Motors,
Hewlett Packard, Honda, Intel, Motorola, Sun Microsystems, and
Toyota.
. International experience working with various manufacturing
divisions in Germany, Great Britain, Japan, Mexico, Scotland,
Singapore and Taiwan.
Accomplishments:
. Worked in Singapore and Taiwan to establish engineering support
and manufacturing for CPU connectors.
. Conducted engineering study on insertion and extraction forces
for CPU connectors used in company design news and sales aid,
"PGA Sockets: A Study in Forces".
. Co-awarded United States Patent 5697803 for ZIF PGA socket with
hold open mechanism to correct a quality issue for Intel's CPU
connector.
. Redesigned ZIF PGA CPU connector assembly to reduce number of
components and assembly time. Eliminated pressed on retaining
washers to a snap together assembly, eliminating a major quality
issue for Intel.
. Resolved major quality problem causing Intel 20% field failures
with ZIF PGA connectors manufactured in Taiwan. Levers would not
fully actuate or latch the CPU in place.
. Successfully tooled additional manufacturing of product line
from Japanese Division for automotive industry.
. Successfully launched RF (Radio Frequency) connector program
with production in Mexico and USA.
Education:
. North Carolina Agricultural and Technical State University -
Greensboro, NC
Bachelor of Science - Industrial Technology (Manufacturing), December
1984
. Davidson County Community College - Lexington, NC
Associate in Applied Science - Mechanical Technology, June 1974
Computer Skills:
. Microsoft Office: Word, Excel, Power Point, Access and Outlook
. Microsoft Project
. Minitab Statistical Software
. Internet Explorer
Training:
Kaiser Aluminum:
. Training Within Industry - Job Instruction
. Team Champion Training
. Lean Product Development and The Quality Connection
. Kaiser Metallurgical Processes - Advanced
. Pyrometry Training Program
. ISO/TS-16949:2002 Internal Auditor
Tyco Electronics (AMP Incorporated):
. Finite Element Methods
. Monte Carlo Techniques
. Design for Manufacturability
. Communications - Wake Forest University
. Elements of Metallurgy
. Basic Management Training
. Plastic Part Design
. Connector Design
. Project Management
. Basic Geometric Tolerancing
. Economic Decision Making
. Basic Quality Control and Statistics for Engineers
. Pro/Engineer Production Drawing
Professional Affiliations:
. American Society for Quality - ASQ Member Number: 64015430
. LinkedIn.com - http://www.linkedin.com/in/ray0smith
Community Service:
. Youth Sunday School Director for 23 years at Ardmore Baptist, Winston-
Salem, NC
. Angel Tree Project for underprivileged children - Sedge Garden
Elementary School
. Partners In Education participant for sponsored elementary school -
Sedge Garden Elem. School
. Santa for elementary school and children's hospital - Sedge Garden
Elementary School and Brenner Children's Hospital
. Co-founder of Arcadia community soccer league - Davidson County, NC
. USSF certified soccer referee for 8 years
. Men and Women's, Varsity and Junior Varsity soccer coach - North
Davidson Senior High
. Soup Kitchen holiday volunteer - Greenwood, SC
. Meal on Wheels holiday volunteer - Greenwood, SC