Customer Service Sales

Suz-Anne Clift

**********@***.***,

(H)870-***-****, (C)903-***-****

Texarkana, AR 71854

PROFILE

Experience in customer service, retail sales, consulting. Creative, enthusiastic,

and experienced sales/marketing professional with consistent accomplishments.

Experience in office procedures.

Strong ability to “partner” with clients to learn their needs, recommend solutions,

and build relationships for customer retention, customer service oriented. Excellent

sales and negotiation skills. Highly motivated and competitive, driven to excel,

organized, committed to goal-setting, planning, and follow-through to achieve

results.

Proven communication skills, proven leadership abilities.

• Perform well against deadlines.

• Work well both independently and as team member.

• Positive attitude, pleasant demeanor, professional appearance.

Key areas of expertise: Customer service, sales and marketing… supervision…

t raining…promotions…presentations…employee motivation…creative problem

solving…P&L.

PROFESSIONAL EXPERTISE

L ifetouch Photography, Texarkana, AR

Home office, Eden Prairie MN

Territory Sales Manager – East Texas, LA, AR (2007-Present)

Sales, operational, prospecting, presentation, responsible for territory activities.

Sales/Marketing

Call on key staff and decision makers, presenting programs offered,

partnering with them to learn their needs.

Oversee the program from beginning to end, scheduling.

Continued support and relationship building.

Management

Scheduled teams, motivate for sales, train for excellent customer

service.

Sales management responsibilities include budget-to-plan,

growth.

Submitted weekly sales reports and forecast.

Valor Telecom, Texarkana, TX (2000-2006)

Customer Service Supervisor – call center in Texarkana, TX

Supervise, train and motivate customer service representative to take in-

bound calls, f ind billing solutions, and make sales, expedite problem accounts for

solution.

Management

Assisted up to 150 employees, individual team of 25, training, payroll,

disciplinary, coaching.

Entered operations data daily.

Met report deadlines daily.

Monitored calls, coached and assisted as needed.

Assisted customers to find needed solutions.

T rained employees in new products and services.

JC Penney, Texarkana, Regency House, Texarkana, TX

Retail Sales

Management

Training Supervisor

Credit/Collections Supervisor

EDUCATION

Texarkana Community College – Texarkana, TX

General Studies

Notre Dame

Online Negotiations Course

Sales and Marketing Courses

Real Estate

Insurance

Contact this candidate